Peggy Roberts
Peggy Roberts at Coastal Kia

Peggy Roberts | Page 9

Operations Manager

Coastal Kia

6115 Market St
Wilmington, NC 28405

Contact Me
5.0
148 Reviews

35 years automotive experience including finance, title work, warranty administrator, operations manager, in dealership facilitator. Franchise experience with BMW, Chevrolet, Honda, Acura, Mazda, Kia.

Dealership Experience

8 yrs, 1 mo

Industry Experience

37 yrs, 7 mos

Languages Spoken

English English

5.0

148 Reviews

Write a Review

148 Reviews of Peggy Roberts

April 14, 2021

Dealership Rating
Employee Rating

Everyone was great as always!Thank you to Jason S. and Everyone was great as always! Thank you to Jason S. and Peggy for all they did and do!! I love my new Soul! Keep it up! More

by TTANN78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Desmarest, Jason Stone

Apr 14, 2021

Coastal Kia responded

Thank you Tammy for the five star review and gracious comments. It was thoughtful of you to mention Jason Stone and Peggy in your review. We hope you love your new Kia Soul! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for your continued loyalty and trust. You are an important part of our Coastal Kia family and we appreciate you!

April 13, 2021

Dealership Rating
Employee Rating

I loved the personable way that everyone acted toward me and made me feel so good I would recommend your establishment highly! YES I WOULD More

by BEHLERS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage , Howard Ramsey, Jason Stone

Apr 14, 2021

Coastal Kia responded

Awesome! Thank you so much for the high marks and gracious comments. It was thoughtful of you to give Jason Stone, Howard Ramsey, Michael Mascavage and Peggy Roberts such high marks. We love your feedback including, "I loved the personable way that everyone acted towards me..." We strive to deliver a truly exceptional experience to every client during every visit. Congratulations on your recent purchase. Thank you for choosing Coastal Kia! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thanks again!

Apr 14, 2021

Coastal Kia responded

Our pleasure! :)

Apr 14, 2021

BEHLERS1 responded

6 thank you so much for responding it was my pleasure believe me

April 09, 2021

Dealership Rating
Employee Rating

Jason Dodd was informative, helpful and very attentive and understood exactly what we were looking for. Our entire experience at Coastal Kia was very pleasant. I would highly recommend this dealership! More

by LAMONTDCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage , Jason Dodd

Apr 09, 2021

Coastal Kia responded

Thank you for the amazing review! Congratulations on your recent purchase. It was thoughtful of you to rate Jason Dodd, Michael Mascavage and Peggy Roberts with high marks. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia family!

April 07, 2021

Dealership Rating
Employee Rating

Great staff to work with. They were knowledgeable and professional. Would deal with them again and recommend others to them for buying a car. Thanks More

by tracy23
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa

Apr 07, 2021

Coastal Kia responded

Thank you for the high recommendations and wonderful five star review. It was gracious of you to give Patrick Koballa and Peggy Roberts such high marks. We love the feedback including, "great staff to work with... knowledgeable and professional." We look forward to seeing you during your complimentary service at 5000 miles. Welcome to the Coastal Kia family!

March 01, 2021

Dealership Rating
Employee Rating

Recently purchased a 2019 Sportage, Very happy with purchase. Had a slight issue with some missing items and Pat and Peggy were very quick to respond. Customer service is not just a word with them here More

by mrochon621
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa , Kelvin Swinson

Mar 01, 2021

Coastal Kia responded

Thank you Mike! We sincerely appreciate your business and high recommendations. It was a pleasure speaking with on the phone today. Please call us if you need anything. We are here to help. Thanks again!

February 21, 2021

Dealership Rating
Employee Rating

My experience at Coastal Kia was excellent! Kelvin never pressured me to buy, in fact he kept working for me till I was Happy with my payment. More

by HANDBELLS4PATTY
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa , Kelvin Swinson

Feb 22, 2021

Coastal Kia responded

Mrs. Patty, we love you! Thank you for the five star review and for your loyalty over the years. Your cakes and cookies are the best! You are family and we are here if you ever need us. Thank you for being such an important part of our Coastal Kia family!

January 31, 2021

Dealership Rating
Employee Rating

Very nice but prices for cars are too high compared to other kia dealerships..price is biggest factor at this dealership in my opinion..ppl are nice More

by DCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger, Michael Mascavage, Sam Weisman , Tyler Desmarest, Uber Hernandez, Don Nguyen, JP Nicholas, Howard Ramsey

Jan 31, 2021

Coastal Kia responded

Thank you for the review and feedback. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. We are here to help. Thanks again.

January 28, 2021

Dealership Rating
Employee Rating

I had a lovely experience working with John Wallace in Sales and Jason Desmarest in Finance. Both were very clear with their delivery and explanations to educate & answer all my questions in a very knowle More

by GILBERTCARLAF
Recommend Dealer
Yes

Other Employees Tagged: Tyler Desmarest, John Wallace

Jan 28, 2021

Coastal Kia responded

Fantastic! Thank you for the amazing review and awesome testimonial. It was extremely thoughtful of you to mention John Wallace and Tyler Desmarest by name. We strive to deliver a truly exceptional experience to every client during every visit. We are thrilled to hear you love your Kia Rio! Welcome to the Coastal Kia family! We look forward to seeing you during your complimentary service at 5000 miles. Thank you for choosing Coastal Kia!

January 21, 2021

Dealership Rating
Employee Rating

Great experience all around!Kelvin and all others were Great experience all around! Kelvin and all others were friendly, easy to work with and quick! Love the car and we will remain Kia customers! More

by JOANNASOUZA79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Michael Mascavage , Kelvin Swinson

Jan 25, 2021

Coastal Kia responded

Thank you for the five star review and for your loyalty. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia family!

December 21, 2020

Dealership Rating
Employee Rating

Coastal Kia always makes me feel like I will be taken care of and I wall always take my vehicles to them for many years to come. More

by pautry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger, Bob Tomlin, Sam Weisman , JP Nicholas, Howard Ramsey

Dec 23, 2020

Coastal Kia responded

Wow! Thank you for the amazing review and gracious comments. It was thoughtful of you to rate so many of our team members individually. We sincerely appreciate your loyalty and thoughtful comments. Thank you for trusting us with your service needs. We sincerely appreciate your business and are always here to help.

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