Peter Herman
Peter Herman at Mercedes-Benz of Annapolis
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Peter Herman | Page 8

Service Advisor

Mercedes-Benz of Annapolis

1920 Forest Dr.
Annapolis, MD 21401

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5.0
88 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

25 yrs, 8 mos

5.0

88 Reviews

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88 Reviews of Peter Herman

November 19, 2021

Dealership Rating
Employee Rating

Fast, thorough and courteous service. Rental car was provided as discussed. Peter Herman keep me abreast of the status of my car thoughout the entire process. More

by shellbell045
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Fader, Rodd Bowman

Nov 20, 2021

Mercedes-Benz of Annapolis responded

Hello, thank you for your kind review; we are happy to pass along your comments to Peter here at Mercedes-Benz of Annapolis - Service Center! We hope you continue to choose us for all your automotive needs! Take care!

November 12, 2021

Dealership Rating
Employee Rating

I would like to acknowledge Peter Herman for his outstanding support and service with regards to my vehicle repair. Peter went the extra mile in his negotiations with Mile One Insurance to ensure m More

by daupshaw1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Clothier

Nov 13, 2021

Mercedes-Benz of Annapolis responded

Hello, thank you for your kind review; we are happy to pass along your comments to Peter here at Mercedes-Benz of Annapolis - Service Center! We look forward to your next visit! Take care!

November 12, 2021

Dealership Rating
Employee Rating

Everything about the service at Mercedes-Benz Annapolis was great! My new go-to dealership when my vehicle needs servicing. More

by S.J
Recommend Dealer
Yes
Nov 13, 2021

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

November 11, 2021

Dealership Rating
Employee Rating

The service of my car went smoothly from the time I dropped it off to the time I picked it up. I was kept informed of the progress along the way and everyone was very friendly and professional. More

by GeeGee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2021

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Nov 12, 2021

Mercedes-Benz of Annapolis responded

Hi Geegee, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 08, 2021

Dealership Rating
Employee Rating

Annapolis Mercedes- Benz of Annapolis provides excellent service for all of their dealerships, and makes or models of cars. I am a longtime customer and have received excellent service for different models More

by rosame21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Nevitte

Nov 09, 2021

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Nov 09, 2021

Mercedes-Benz of Annapolis responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Feel free to reach out to us if you need anything. Have a wonderful day.

November 01, 2021

Dealership Rating
Employee Rating

i have brought my car twice for service and have enjoyed the service performed both times and also amazing customer service More

by jnewnam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2021

Mercedes-Benz of Annapolis responded

Hi, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Nov 02, 2021

Mercedes-Benz of Annapolis responded

Hi, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

October 31, 2021

Dealership Rating
Employee Rating

Pete always gives me great car advice! Thank you so much! Will come back soon More

by Hnburdette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2021

Mercedes-Benz of Annapolis responded

Hello, thank you so much for your feedback! Our team member Pete will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care and have a great day!

October 28, 2021

Dealership Rating
Employee Rating

My service was finished in the same timely manner as promised by Peter. He was very knowledgeable and courteous. He answered all my questions without making me seem silly. Thank you, I will be back More

by Tracy B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2021

Mercedes-Benz of Annapolis responded

Hi Tracy, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 04, 2021

Dealership Rating
Employee Rating

Peter’s communication was great. He is very professional and friendly and stayed in touch with me. More

by Karen Brooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2021

Mercedes-Benz of Annapolis responded

Hi Karen, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis - Service Center! We hope you continue to choose us for all your automotive needs! Take care!

Oct 05, 2021

Mercedes-Benz of Annapolis responded

Hi Karen, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis! We hope you continue to choose us for all your automotive needs! Take care!

September 24, 2021

Dealership Rating
Employee Rating

Peter was very considerate and helpful. It was a good experience and my car was shiny clean. ! More

by Dmdilling
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 27, 2021

Mercedes-Benz of Annapolis responded

Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Sep 27, 2021

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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