Peter Herman | Page 8

This was the second time I utilized Peter Herman as my service/sales associate and again Peter did an outstanding job servicing my vehicle for a slow tire leak and rim repair. He went over and beyond to service/sales associate and again Peter did an outstanding job servicing my vehicle for a slow tire leak and rim repair. He went over and beyond to ensure my concerns were addressed (checked the tire 3 times before identifying the problem) and then negotiated with the warranty company to ensure I did not pay any costs for repair and tire replacement. Peter is a truly a knowledgeable professional and would recommend him to any consumer desiring maintenance or service. FIVE STAR RATING!!!! On a side note, I would recommend that service attendees use gloves when driving cars to and from the service areas. Leaving smudges and slamming doors should be avoided. More

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Excellent customer service. I appreciate the on going communication received from Pete Herman regarding repair work on my Mercedes Benz C 300 4 Matic. He’s professional, responsible and respectful! I tru communication received from Pete Herman regarding repair work on my Mercedes Benz C 300 4 Matic. He’s professional, responsible and respectful! I truly feel like a valued customer. 5 ⭐️⭐️⭐️⭐️⭐️ for Pete Herman for being an excellent service advisor!!! More

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The personnel is polite, efficient and knowledgeable. I would highly recommend the Service Department personnel. would highly recommend the Service Department personnel. More

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Why am I a happy Mercedes-Benz owner? Because Alex Clothier is my Service Advisor. Because Alex Clothier is my Service Advisor. More

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Fast, thorough and courteous service. Rental car was provided as discussed. Peter Herman keep me abreast of the status of my car thoughout the entire process. provided as discussed. Peter Herman keep me abreast of the status of my car thoughout the entire process. More

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I would like to acknowledge Peter Herman for his outstanding support and service with regards to my vehicle repair. Peter went the extra mile in his negotiations with Mile One Insurance to ensure m outstanding support and service with regards to my vehicle repair. Peter went the extra mile in his negotiations with Mile One Insurance to ensure my covered repairs and services were completed at minimum cost to me. In addition, once approved, Peter completed all repairs within 12 hours of approval. Great Support and hope I can be assigned to him for any future repairs or services. More

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Everything about the service at Mercedes-Benz Annapolis was great! My new go-to dealership when my vehicle needs servicing. was great! My new go-to dealership when my vehicle needs servicing. More

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The service of my car went smoothly from the time I dropped it off to the time I picked it up. I was kept informed of the progress along the way and everyone was very friendly and professional. dropped it off to the time I picked it up. I was kept informed of the progress along the way and everyone was very friendly and professional. More

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Annapolis Mercedes- Benz of Annapolis provides excellent service for all of their dealerships, and makes or models of cars. I am a longtime customer and have received excellent service for different models service for all of their dealerships, and makes or models of cars. I am a longtime customer and have received excellent service for different models I have purchased, with Mercedes being the most recent purchase. Good service. I am very pleased with my purchased of my 350, 2016 Mercedes. Good services and service department and excellent services to the customer provided by the staff. More

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i have brought my car twice for service and have enjoyed the service performed both times and also amazing customer service the service performed both times and also amazing customer service More

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