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Phil Goodrum
Refer Me
66 Reviews
Dealership Experience
22 yrs, 1 mo
Industry Experience
32 yrs, 1 mo
Languages Spoken
English
66 Reviews
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66 Reviews of Phil Goodrum
April 22, 2021
Alex was fantastic. He was extremely helpful, didn’t push to make a sale or upgrade once. He listened to what I asked for and wanted and delivered. push to make a sale or upgrade once. He listened to what I asked for and wanted and delivered. More
by andrewchochrek
Verified CustomerOther Employees Tagged: Alex Marangoni
Helpful 
March 30, 2021
Working with Phil and Domenic has been a pleasure. From my initial call with Phil, working with him on pricing and then with Domenic working on the financing and showing us the car we purchased. Excellent, my initial call with Phil, working with him on pricing and then with Domenic working on the financing and showing us the car we purchased. Excellent, professional and knowledgeable. More
by michaelquzor
Other Employees Tagged: Domenic Pellegrino
March 04, 2021
Bob S. Was so great to work with! Very friendly Alan’s attentive without making us feel pressured in any way while we were looking for a new car. We highly recommend 495 Mazda- we are so happy with our ne attentive without making us feel pressured in any way while we were looking for a new car. We highly recommend 495 Mazda- we are so happy with our new Mazda CX-9 and the customer service we received! More
by MEGHAN1985
Other Employees Tagged: Bob Scatamacchia
March 03, 2021
Great experience all around. Aaron is the best salesman I’ve ever worked with at any auto dealer. Phil the sales manager was very professional and patient with all my questions. The entire team made me f I’ve ever worked with at any auto dealer. Phil the sales manager was very professional and patient with all my questions. The entire team made me feel at home and were willing to make sure I was comfortable with the vehicle and process. More
by Rpbcb16
Other Employees Tagged: Domenic Pellegrino, Kristen Murphy, Al Blank , Aaron Kitchen
February 26, 2021
Great experience. Had one of the best car buying experiences I have ever had. Quick easy and a bunch of laughs. Everyone in the dealership was great. I will be back for sure experiences I have ever had. Quick easy and a bunch of laughs. Everyone in the dealership was great. I will be back for sure More
by jsn.mrph
Other Employees Tagged: Michael Consoles, Domenic Pellegrino, Al Blank
February 26, 2021
Easiest car buying experience ever! Relaxed envirnoment and the staff was friendly and not pushy at all. Bob was always available for questions and very responsive. and the staff was friendly and not pushy at all. Bob was always available for questions and very responsive. More
by Robin
Other Employees Tagged: Bob Scatamacchia
February 20, 2021
Paul, Jonathan,Cesare and Kevin along with the rest of the service department are fantastic. Customers are treated with respect and dignity. Their work is honest and first class. The service bay is spot the service department are fantastic. Customers are treated with respect and dignity. Their work is honest and first class. The service bay is spotless. A job well done every time. More
by TONY.HANS
Other Employees Tagged: Paul Deziel, Jonathan Terrero , Bob Scatamacchia, Cesare Singarella
February 09, 2021
Efficient, effective, knowledgeable, and detailed absolutely describes the 495 Mazda dealership in Lowell. Definitely check it out if you are in the market to buy a car; ask for Domenic and Phillip t absolutely describes the 495 Mazda dealership in Lowell. Definitely check it out if you are in the market to buy a car; ask for Domenic and Phillip to help you in buying that car - and enjoy the ride! Nancy C. More
by NANCYCAREY512
Other Employees Tagged: Domenic Pellegrino
January 08, 2021
This dealership has a very welcoming atmosphere. Everyone has been very friendly and helpful every time I've been in. The dealership is also very clean. Everyone has been very friendly and helpful every time I've been in. The dealership is also very clean. More
by BCROCKER72
Other Employees Tagged: Paul Deziel, Jonathan Terrero , Cesare Singarella
January 04, 2021
It’s beyond just this dealership, I found the process of working with multiple dealers detestable. Why are costs hidden from me? Why am I negotiating when I don’t know all the information? My experience was working with multiple dealers detestable. Why are costs hidden from me? Why am I negotiating when I don’t know all the information? My experience was that dealers are interested in money more than customEd experience. If I’m dropping $36k on something, I don’t want the experience to be miserable. 495 Mazda beat out the Mazda dealership competition only because they had pandemic protocols in place to even consider buying — even that was sub-par, with the sales manager wearing his mask under his nose and indicating subtly to me that my choices were frivolous. I would like nothing more than for the entire car industry to change. More
by X
Other Employees Tagged: Kristen Murphy
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