Rachel Aguilar | Page 5

I had significant issue that signaled problems to me via the dashboard console. Rachel helped me understand the problem and needed repairs, provided me a loaner while my car was being repaired. She made wha the dashboard console. Rachel helped me understand the problem and needed repairs, provided me a loaner while my car was being repaired. She made what could have been a very stressful situation calm. Rachel is awesome! More

by CTRUSKOW Verified Customer Verified Customer

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I decided to take my daughter's 2016 Honda CR-V Touring model to a Honda dealership that had a lot above 4 star reviews. I had the opportunity to work with Rachel at the service counter and see was extreme model to a Honda dealership that had a lot above 4 star reviews. I had the opportunity to work with Rachel at the service counter and see was extremely nice and helpful, she was able to look up what I needed to get done and was very understanding of what maintenance I needed to wait on. Rachel was also able to explain in detail what the procedure all entailed, which is huge for customer service! More

by timgross1969 Verified Customer Verified Customer

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Rachel was an absolute professional! I've worked with her there before and every time she makes sure I understand what needs to be done, the costs, and ensures I'm comfortable if I'm wai I've worked with her there before and every time she makes sure I understand what needs to be done, the costs, and ensures I'm comfortable if I'm waiting. She's a gem!! More

by CORA0 Verified Customer Verified Customer

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Rachel did an outstanding job. Friendly and knowledgeable. Appreciate her customer service. Will always call Rachel for my appointment Friendly and knowledgeable. Appreciate her customer service. Will always call Rachel for my appointment More

by DSCHWIND50 Verified Customer Verified Customer

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Amazing The dealership experience was excellent I was able to get my car checked out and got it back in a timely fashion able to get my car checked out and got it back in a timely fashion More

by ERIC_KAMANGA Verified Customer Verified Customer

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Dealership is clean. Staff is friendly and capable. Waiting area is comfortable and a convenient place to get some work done while waiting for my service to be complete. Staff is friendly and capable. Waiting area is comfortable and a convenient place to get some work done while waiting for my service to be complete. Excellent coffee. More

by gregfreder Verified Customer Verified Customer

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Rachel was able to help me get an appointment quickly and the service was performed in within the estimated finish time. 5 stars across the board. the service was performed in within the estimated finish time. 5 stars across the board. More

by Joshua Verified Customer Verified Customer

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Always have amazing service. They always know what they're doing. They send videos. Everybody is very nice and very informative. Never had a problem on all the years we've been g They always know what they're doing. They send videos. Everybody is very nice and very informative. Never had a problem on all the years we've been going to Russ Darrow Honda. More

by paulasmejkal1 Verified Customer Verified Customer

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Alondra was amazing - attentive to my needs, flexible in getting me in without an appointment, and very thorough in checking and conveying the status of my services and vehicle history. The auto technicians getting me in without an appointment, and very thorough in checking and conveying the status of my services and vehicle history. The auto technicians always do a superb job on my 2016 Honda Pilot Elite. As always, George and his entire team continue to rise well above the rest - best in southeast Wisconsin. They are the reason I only purchase and service my automobiles from Russ Darrow. Kudos, Russ Darrow! More

by CARL.C.MEREDITH Verified Customer Verified Customer

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They ordered the needed part for repair and came the next day. Staff was very courteous and tech video sent to phone was very helpful in describing needed repair. day. Staff was very courteous and tech video sent to phone was very helpful in describing needed repair. More

by gkgaz79 Verified Customer Verified Customer

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