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Rachel Aguilar
Rachel Aguilar at Russ Darrow Honda

Rachel Aguilar | Page 5

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.9
251 Reviews

Dealership Experience

9 yrs, 2 mos

Industry Experience

6 yrs, 4 mos

Languages Spoken

American Sign Language American Sign Language

4.9

251 Reviews

Write a Review

251 Reviews of Rachel Aguilar

May 22, 2026

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Employee Rating

As usual, there were no issues with the dealership's work. I would strongly recommend the dealership to others More

by jpatel10
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

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May 22, 2026

Russ Darrow Honda responded

Hello, thank you for trusting us with your Honda Accord service again. We’re pleased to hear the work went smoothly and appreciate your strong recommendation. Rachel George Matthews george.matthews@russdarrow.com

May 21, 2026

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Employee Rating

Rachel, who was my Service Advisor, was great. She was professional, and kept me informed. More

by DARICKSAILS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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May 25, 2026

Russ Darrow Honda responded

Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! George Matthews george.matthews@russdarrow.com

May 21, 2026

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I love walking into a dealership where she knows my name, she welcomes me over and goes above and beyond for my experience there. She's extremely thorough, I honestly will wait in her line just to know I'm i More

by CRHIANNEH
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

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May 21, 2026

Russ Darrow Honda responded

We’re delighted that Rachel’s warm greeting and meticulous care make each visit enjoyable. Thank you for choosing us to service your Honda Pilot, and we look forward to caring for your vehicle again. George Matthews george.matthews@russdarrow.com

May 20, 2026

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Employee Rating

Russ Darrow continues to meet my expectations. Working with Rachel is always a wonderful experience. She is top notch professional. More

by SPBAIVIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Aguilar

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May 20, 2026

Russ Darrow Honda responded

We appreciate your continued trust and are pleased to hear we met your expectations. It’s wonderful that Rachel’s professionalism made your Honda CR-V service so positive. George Matthews george.matthews@russdarrow.com

May 20, 2026

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Employee Rating

Issue was diagnosed and resolved promptly, Rachel kept me updated along the way She also did a good job of thoroughly explaining possible outcomes/charges up front More

by ERINDFLE08
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

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May 20, 2026

Russ Darrow Honda responded

We’re pleased the Honda Civic issue was resolved quickly and that Rachel kept you informed with clear explanations of potential charges. Thank you for your kind feedback and for trusting us with your service needs. George Matthews george.matthews@russdarrow.com

May 19, 2026

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Employee Rating

Rachel is amazing! She always answer all my questions and assures me every time. I always enjoy talking with her and she makes my visit easier and comfortable. More

by lee.nancy031
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

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May 19, 2026

Russ Darrow Honda responded

It’s wonderful to know Rachel answered your questions and made your Honda service comfortable. We’ll be sure to share your compliments with her. We look forward to your next visit. George Matthews george.matthews@russdarrow.com

May 16, 2026

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Employee Rating

Service was performed within my time expectations. The car ran better after than before. In my haste to leave and get to work, I discovered that I’d left my phone in the waiting room. I called a More

by D92750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maddie Wojciechowski, Zach Gresbach , Alyssa Killian

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May 16, 2026

Russ Darrow Honda responded

We’re glad your service appointment fit your schedule and that your CR-V is running better. It’s great to hear our team kept your phone safe until you returned. Rachel, Maddie, and Zach appreciate your feedback and look forward to helping with your next Honda service. Thanks for the five stars! George Matthews george.matthews@russdarrow.com

May 15, 2026

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Very professional Easy to get in and excellent service and keeping me updated with the progress. More

by DORISJESSE40
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

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May 15, 2026

Russ Darrow Honda responded

It’s great to hear that servicing your Honda CR-V was smooth and professional. Rachel is glad she could keep you updated throughout the process. We look forward to helping you again whenever you need support. George Matthews george.matthews@russdarrow.com

May 14, 2026

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Employee Rating

Pleasant It was relaxing and helpful and pleasant. I love coming in to get my car looked at. That's why I keep coming back. More

by cheashamANGUM2
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

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May 14, 2026

Russ Darrow Honda responded

Thank you for noting the relaxing and helpful experience with your Honda HR-V service. We’re happy to be your go-to for routine maintenance. We look forward to welcoming you back. George Matthews george.matthews@russdarrow.com

May 13, 2026

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Employee Rating

Rachel is an amazing employee and asset to your company! Rachel is client centric detailed and always flexible and helpful. More

by Chadheinen2
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

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May 13, 2026

Russ Darrow Honda responded

Thank you for your kind words about Rachel’s client-focused attention and flexibility during your Honda Odyssey’s service. We’re glad she could offer the detailed support you needed. Thank you for choosing us. George Matthews george.matthews@russdarrow.com

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