Rachelle Long
Rachelle Long at Gosch Ford Temecula

Rachelle Long | Page 4

Service Manager

Gosch Ford Temecula

26895 Ynez Rd
Temecula, CA 92591

Contact Me
4.9
606 Reviews

Dealership Experience

13 yrs, 7 mos

Industry Experience

32 yrs

Languages Spoken

English English

Spanish Spanish

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4.9

606 Reviews

Write a Review

606 Reviews of Rachelle Long

June 05, 2025

Dealership Rating
Employee Rating

After a poor experience with Ford's valet service and writing a negative review, Gosch Ford of Temecula, specifically Rachelle Long reached out and made it right. I wish other members of their team took More

by blackgoldwolf
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster , Gary Peterson

Jun 05, 2025

Gosch Ford Temecula responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Rachelle Long Parts and Service Director (951) 699-1302

Jun 05, 2025

Gosch Ford Temecula responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Rachelle Long Parts and Service Director (951) 699-1302

May 30, 2025

Dealership Rating
Employee Rating

Friendly knowledgeable staff. They go above and beyond to accommodate their customers and they guarantee their work. My car is running perfectly after extensive work with more tha More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2025

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

March 03, 2025

Dealership Rating
Employee Rating

Kenn is the best. He is well informed and keeps his customer informed. His director Rachel is the same. Very professional team. Two of the best employees I have ever h More

by GEORGE COX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Noble, Kenn Olson

Mar 03, 2025

Gosch Ford Temecula responded

George, we are very happy to hear that Kenn provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

Mar 03, 2025

GEORGE COX responded

Great Dealership

February 28, 2025

Dealership Rating
Employee Rating

I had my doubts this dealership could help find a remedy to my vehicle issues that were fair, but Gosch exceeded every expectation I had. Wonderful and incredible experience. Top shelf customer service. More

by sowndsystem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Britton

Feb 28, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and we are happy to hear we've exceeded. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

February 26, 2025

Dealership Rating
Employee Rating

Samantha and Gosch Ford have always been good to me and my family. From service to body shop to the parts department. Great service and good people More

by rjb613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear that Samantha and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

January 31, 2025

Dealership Rating
Employee Rating

Great service. No pressure, very respectful of time and budget goal. They have earned my return business. Don’t wast your time with other dealerships. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2025

Gosch Ford Temecula responded

Brian, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

January 31, 2025

Dealership Rating
Employee Rating

Viktor always takes care of my vehicle needs. If you ever need work done go see Viktor at Gosch Ford Temecula. Rockstar. More

by Bert
Recommend Dealer
Yes

Other Employees Tagged: Viktor Mazurenko

Jan 31, 2025

Gosch Ford Temecula responded

Thank you for your very kind review, Bert. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

January 08, 2025

Dealership Rating
Employee Rating

Gosch team was Courteous and professional. Finished work promptly and forwarded video of inspection for review. More

by Rdelliott0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Britton

Jan 08, 2025

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. Rachelle and our team appreciate your business and hope to see you again soon! Jason Noble General Manager

January 06, 2025

Dealership Rating
Employee Rating

Gosch Ford of Temecula has taken so many things into consideration and that overall consideration makes them a BEST DEALER! Their staff, from folks in the Drive, to drivers (like Stephen Parrot in parti More

by Alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Masuguchi, Joseph Britton, Stewart Economos, Daniel Mantel , Stephen Parrot, a driver who has picked up my Bronco Sport and delivered it to Dealership

Jan 06, 2025

Gosch Ford Temecula responded

Alice, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Stephen, Joseph, and our team, and we look forward to working with you again. Jason Noble General Manager

December 12, 2024

Dealership Rating
Employee Rating

I have been going to Gosch Ford Temecula since 2014. All of the employees are very helpful, and very nice. Gosch Ford Temecula is a excellent place to buy a vehicle and get service too !! Thank You !! More

by T-PONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster, Nina Arredondo

Dec 12, 2024

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

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