Dealership Experience
8 yrs, 8 mos
Industry Experience
24 yrs
179 Reviews
Write a Review179 Reviews of Rafat Alamawi
March 09, 2021
Five Stars! I was in the market for an end of the year clearance 2020 Traverse. After searching for the right vehicle and a price on the car search websites, I put the years I was interested in between 20 clearance 2020 Traverse. After searching for the right vehicle and a price on the car search websites, I put the years I was interested in between 2019-2020. One day, I put in 2019 and forgot to put a 2020 as the end year. A 2021 RS Traverse popped up with an outstanding price! Better than the clearance 2020's. The price was unbelievable! I called Chevy Exchange and talked to Viviana. After talking to the General Manager, She found out that the price on the website was a mistake. Without me saying anything back to them, their response was that they were going to honor the price even though it was listed at a price they did not intend. I appreciate Rafat the General Manager for giving me that price! Everyone from Viviana, to Lance, the accessories representative to the finance specialists Cass and Michael, were caring and professional. Throughout the entire process Viviana was quick to respond and help in this out of state long distance transaction. I drove over five hours to complete the deal. Although, they did not have to do what they did, they honored the price and throughout the process they kept their word. Your word matters. And this dealership honored their word. In regards to my transaction, I have been encouraged knowing there is a dealership that cares about being truthful and ethical! These traits can be hard to find at times in any business interaction and I was very pleased to find them at work here. More
Other Employees Tagged: Viviana Quinto, Cass Harb
March 08, 2021
First time buyer at Chevy exchange Kaylee was so kind and super helpful picking out the right truck for me! I will be back in the future for sure! super helpful picking out the right truck for me! I will be back in the future for sure! More
Other Employees Tagged: Jeff Albert , Kaylee Apostol
December 14, 2020
Great experience working with this team of Danny Trujillo, Lance Legler, Baha Assaf, and of course GM Rafat Alamawi. I was able to be in and out of the dealership in less than 90 minutes. Trujillo, Lance Legler, Baha Assaf, and of course GM Rafat Alamawi. I was able to be in and out of the dealership in less than 90 minutes. More
Other Employees Tagged: Danny Trujillo, Baha Assaf , Rick Eggan, lance legler excellent
December 04, 2020
Danny was a very great help with me I appreciate how he took care of me I will be referring friends and family over I thank you all. took care of me I will be referring friends and family over I thank you all. More
Other Employees Tagged: Rob Johns, Danny Trujillo, Cass Harb, Dan Hilliard , Zuleyca Antunez, Kaylee Apostol, Rick Eggan
November 23, 2020
Kaylee was very attentive, knowledgeable, and professional. The negotiations were drama free for the most part and I feel both i came away feeling successful. I definitely recommend Kaylee and th professional. The negotiations were drama free for the most part and I feel both i came away feeling successful. I definitely recommend Kaylee and the Chevy Exchange. More
Other Employees Tagged: Baha Assaf , Kaylee Apostol
November 11, 2020
Kaylee was wonderful! Everyone at the dealership is always so helpful. Rick in service is the reason we always come back! He is the best and always so responsive. always so helpful. Rick in service is the reason we always come back! He is the best and always so responsive. More
Other Employees Tagged: Kaylee Apostol, Rick Eggan
November 07, 2020
This is my second Tahoe from this dealership. The buying process is transparent, professional and competitive! I recommend you give them a chance if you are looking to buy a Chevrolet process is transparent, professional and competitive! I recommend you give them a chance if you are looking to buy a Chevrolet More
Other Employees Tagged: Rob Johns, Danny Trujillo, Baha Assaf, Dan Hilliard , Jacquelyn Arce, Marilee Cardenas, Rick Eggan
October 29, 2020
I have purchased over 15 vehicles from the Chevy exchange over the years for our family of 4. We all drive Chevy and only buy from the exchange Straight shooters and no bs when buying over the years for our family of 4. We all drive Chevy and only buy from the exchange Straight shooters and no bs when buying More
Other Employees Tagged: Rob Johns, Baha Assaf, Dan Hilliard , Rick Eggan
October 27, 2020
Clean, nice, honest, and a great company to work with. So happy with the service we bought two cars at the same time. Definitely planning to refer friends and go back next time. happy with the service we bought two cars at the same time. Definitely planning to refer friends and go back next time. More
Other Employees Tagged: Carlos Medina, Michelle Rendall
October 13, 2020
The team at the Chevy Exchange went above and beyond my expectations for our new car purchase. They understood our wants and needs, working with us to help find a vehicle that fit them and our budget. expectations for our new car purchase. They understood our wants and needs, working with us to help find a vehicle that fit them and our budget. More
Other Employees Tagged: Lance Legler, Danny Trujillo, Baha Assaf