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Rahsaan Jones
169 Reviews
Dealership Experience
14 yrs, 6 mos
Industry Experience
14 yrs, 6 mos
169 Reviews
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169 Reviews of Rahsaan Jones
December 08, 2021
Great and easy experience with Greg, efficient, streamlined, friendly, honest, and no hard sell. I’m really glad I went there! streamlined, friendly, honest, and no hard sell. I’m really glad I went there! More
by LEPTOTILA
Verified CustomerOther Employees Tagged: John McGraw , Al Cunha, Greg Groeller
November 17, 2021
My 4th lease with Honda Universe always great service ! Dan Patel is always a pleasure to work with ! Dan Patel is always a pleasure to work with ! More
by KVAGUEIRO1
Other Employees Tagged: Danny Patel, Nick Salerno , Al Cunha
November 13, 2021
Excellent and fast service friendly sales staffs and Excellent and fast service friendly sales staffs and they worked it out with your financial means Excellent and fast service friendly sales staffs and they worked it out with your financial means More
by YDORIACONRAD
Other Employees Tagged: Al Cunha, Nico Demaglhaes, Jose Martinez-condado
November 08, 2021
I worked with Ryan on purchasing a vehicle here he was a great salesman and the dealership worked with me as far as pricing and financing probably the best new car buying experience of my life great salesman and the dealership worked with me as far as pricing and financing probably the best new car buying experience of my life More
by Kahuna454kahuna454
Other Employees Tagged: Paul Dugan, Sam Moncayo, Ryan
November 05, 2021
my salesperson was great no baloney no pushing answered all questions. Matt was a gentelman. Followed thru with a phone call after delivery to see if all ok all questions. Matt was a gentelman. Followed thru with a phone call after delivery to see if all ok More
by JOENYPI
Other Employees Tagged: Matthew Van Pelt , Al Cunha, Brian D'Zio
October 05, 2021
I was happy with the time the salesman gave to us. Wish the finance was more detailed. Paperwork was missing. the finance was more detailed. Paperwork was missing. More
by CSBEYM
Other Employees Tagged: Matthew Van Pelt , Al Cunha
October 01, 2021
Great service easy to work with would definitely do buisness with them again. Good quality buisness with them again. Good quality More
by DEATHSWISH2006
Other Employees Tagged: Joseph Hanily , Al Cunha
September 25, 2021
Love this location, the staff helps you out the best way possible. Will be going back soon possible. Will be going back soon More
by SHANIQUEPALMER18
Other Employees Tagged: Danny Patel , Al Cunha, Glenn Swenson, Steve Umoru
September 17, 2021
I have purchased many cars over the course of my lifetime but my most recent purchase from Honda Universe in Lakewood, NJ has been my WORST EXPERENCE ever and my biggest regret. The moment I walked through t but my most recent purchase from Honda Universe in Lakewood, NJ has been my WORST EXPERENCE ever and my biggest regret. The moment I walked through the door I felt attacked by three salespeople who immediately applied high pressure tactics over the course of seven and a half hours to wear me down. I don’t know why I didn’t just walk out but somehow, they made me feel like that wasn’t an option. They pushed hard for me to buy a particular 2021 Honda CRV. Once I got home, I discovered why. It was dark by the time I left the dealership. No one ever went over the cars features or showed me where things were located. The next morning my husband went out to apply Rain-X to the windshield and noticed a deep chip in the upper most corner of the windshield on the driver’s side. I am 100% sure it did not happen on my way home because I definably would have heard the impact. The chip is too large and in a place where it cannot be filled. As I said, it was dark when I left the dealership and being short, it was in a place that I could not see. I’ve tried several times to work something out with the dealership who won’t accept any responsibility. The General Manager Glenn told me “it‘s not their problem”, and there is nothing he is going to do about it. At that point I contacted American Honda’s corporate office who took down my concerns and gave me a claim number. Someone was supposed to contact me in a few days. It’s been more than a few days and I still have not heard from them. Windshields are very expensive to replace. The least they could do is offer to pay the $500 deductible. I love the car, but the dealership’s poor customer service and the nasty general manager have taken all the joy out of owning a new car. Long story short, Honda’s are great cars, but DO NOT BUY FROM HONDA UNIVERSE. Find a more reputable dealership to purchase a Honda from. More
by coll824
Other Employees Tagged: John McGraw, Nick Salerno , Glenn Swenson
September 10, 2021
I recently had a stress-free buying experience at Honda Universe in Lakewood, NJ, thanks to John McGraw and Neil Goldstein. My current lease was ending and I wanted another Honda CR-V. Both men were patie Universe in Lakewood, NJ, thanks to John McGraw and Neil Goldstein. My current lease was ending and I wanted another Honda CR-V. Both men were patient with me in all aspects of the purchase from agreeing on the amount of monthly payments to choosing the model (I happily upgraded), color, etc. They answered my questions and showed their knowledge of the vehicle. The day I picked up my new car, it was ready, as well as all paperwork. What more could I ask for? The financial man, Rahsann, was pleasant as we went through all the signatures before I left. Mostly, though, was their overall genuine, friendly, customer service. This is a dealership I am comfortable with because of their staff that I have come to trust. Thank you! More
by GrannyH2
Other Employees Tagged: John McGraw, Neil Goldstein
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