Randy Hatfield | Page 2

Ryan and Randy provided us with Excellent, professional, friendly and prompt service!! Always very helpful even on short notice service needs. Highly recommended, excellent team! friendly and prompt service!! Always very helpful even on short notice service needs. Highly recommended, excellent team! More

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Just wanted to say your employee’s are the best. I bought a IS in 2013 and also had my service done at this location. Randy and Cameron are also so helpful and polite. I’m also treated like family. I decided a IS in 2013 and also had my service done at this location. Randy and Cameron are also so helpful and polite. I’m also treated like family. I decided to upgrade my Lexus for safety features. Austin was my Sales person. He was wonderful to work with. I never felt pressured and he answered all my questions. Austin made sure I had all the accessories that I wanted for my NX when I came to pick up my car. What a pleasurable experience. Great job Lexus of Chattanooga. More

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I had such a wonderful experience in buying my Lexus and I would have to say it was because of my very knowledgeable and helpful sales person Alicia Normand!!! She took expert care of me from the beginning I would have to say it was because of my very knowledgeable and helpful sales person Alicia Normand!!! She took expert care of me from the beginning to the completion of the sale!!! More

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Wonderful Was an amazing experience from the time I walked in the lot! Thanks so much Randy and Ralph for taking such great care of me! Loving my new 2020 Lexus Was an amazing experience from the time I walked in the lot! Thanks so much Randy and Ralph for taking such great care of me! Loving my new 2020 Lexus Gx460 More

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BEST Vehicle Shopping Experience On 9/03/19, I went to Lexus of Chattanooga to purchase a new 2019 NX300. I was met by Jimmy, and explained I was there to meet with Ralph Paty about p On 9/03/19, I went to Lexus of Chattanooga to purchase a new 2019 NX300. I was met by Jimmy, and explained I was there to meet with Ralph Paty about purchasing a 2019 NX300. From that very minute, the service I received had already surpassed any experience I've had in purchasing a new vehicle. I truly mean from that moment. I met Ralph Paty, and the "over the top" experience surpassed anything I've ever encountered. The folks at Lexus of Chattanooga knows their business. Anyone that works in the public should go by and take lessons from those who work there. They TRULY know what customer service means. THANKS AGAIN Jimmy and Ralph for the "over the top" customer care. I will put this out there and let EVERYONE know, if shopping for a Lexus, they must go to Lexus of Chattanooga first! You folks are truly amazing. THANKS AGAIN! More

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December to Remember The purchase of my new 2017 Rx 350 was an excellent experience. Larry Holder helped me to find the perfect car to suit my needs. I will do business no The purchase of my new 2017 Rx 350 was an excellent experience. Larry Holder helped me to find the perfect car to suit my needs. I will do business no where else. He took the time with me to show me all the details about the car. Also, Leann in finance was so helpful along with other members of the team. I love my Lexus family. I give Lexus of Chattanooga 110% dealership team rating!!!! More

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Excellent New Car Experience Just wanted to let Lexus of Chattanooga know what a great experience I had at your dealership. My salesman, Ralph Paty, provided me with excellent Just wanted to let Lexus of Chattanooga know what a great experience I had at your dealership. My salesman, Ralph Paty, provided me with excellent customer care. He went over all the bells and whistles on my new Lexus GX. In addition to his knowledge, Ralph made this Lexus purchase quick and easy. Ralph got the exact car I wanted in just a few days. The paperwork was waiting on me when I arrived and I was out of there within minutes! If you want fast and friendly service go see Ralph Paty at Lexus of Chattanooga, he's the BOMB! More

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Wonderful Service Randy has always been our service contact person since we bought our first Lexis in 2006. he has taken care of all our service needs. It did not matte Randy has always been our service contact person since we bought our first Lexis in 2006. he has taken care of all our service needs. It did not matter if it was a battery we needed or major repair on our Lexus IS350. More

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