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Reggie Hammond
Reggie  Hammond, New Cars Sales Rep, Jackson Acura
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Reggie Hammond

New Cars Sales Rep

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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3 Reviews of Reggie Hammond

December 19, 2017

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"2017 Acura RLX"

- Mead24

Thank you Jackson Acura for my new car. The process was seamless and professional!! Thank you Reginald Hammond for your knowledge and taking the time to show me how to setup and use everything.

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Yes
Dec 20, 2017

Jackson Acura responded

Thank you for taking the time to leave this great review for Reggie and Jackson Acura!

December 01, 2017

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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"New TLX"

- Richard

Love the car. Great folks to deal with. We now own 2 Acuras. Same excellent salesman. Also have had great service with the 2014 TL.

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Yes
Dec 04, 2017

Jackson Acura responded

Thank you for leaving this 5-star review, and thank you for your loyalty to Jackson Acura!

July 13, 2017

Dealership Rating
Employee Rating
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Worst customer service ever"

- Antonio Holt

Their customer service is the worst ever. Then to make matters worse they lie and try to act as if the customer is wrong for requesting service that that was paid for. No outlet to complain so you just have to take it whIle they stand around looking crazy. Horrible.... You'll regret dealing with them.

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Recommend Dealer
No

Other Employees Tagged: Paul Silverman

Aug 03, 2017

Jackson Acura responded

This review is unfair and untrue. Here at Jackson Acura, we pride ourselves on extraordinary customer service --we have a loaner car program here that allows a customer to take a dealership vehicle while their car is being worked on, most times only for customers with repairs that will take longer than an hour. This privilege of a program, that many customers have enjoyed for over a decade, was absolutely violated by Mr. Holt. On more than one occasion, he has taken a loaner vehicle for a 30 minutes to an hour service visit, yet does not return for several days even after being told to bring the dealership vehicle back. After the fourth time this has happened, he was denied a loaner vehicle for that exact reason and decided to leave this completely false and unreasonable review.

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