Dealership Experience
7 yrs, 7 mos
Industry Experience
35 yrs, 3 mos
Languages Spoken
English
184 Reviews
Write a Review184 Reviews of Regina Krauza
November 22, 2017
Great customer service and waiting area We are on Volvo #4 from Smythe and they have consistently been top notch on keeping our cars serviced. Staff is very accommodating, shows genuine cons We are on Volvo #4 from Smythe and they have consistently been top notch on keeping our cars serviced. Staff is very accommodating, shows genuine consideration for their customers, are empowered by management to do whatever they can to provide the best service. The waiting area is great, has WiFi, can get the car serviced in the morning and work virtually over WiFi while you wait. More
Other Employees Tagged: Michael Watson
November 11, 2017
Excellent Service Every Time The team at Smythe Volvo have always delivered excellent service to me and my family for over 12 years. The first car that we bought from Smythe Volv The team at Smythe Volvo have always delivered excellent service to me and my family for over 12 years. The first car that we bought from Smythe Volvo in 2005, is still on the road, thanks to the dependable services provided by Smythe. More
Other Employees Tagged: Dina Thomson , Dennis Jeffers
November 10, 2017
Top-notch customer service The team at Smythe went above and beyond to help us with a timely maintenance issue, ensuring that safety and family are more important than anything The team at Smythe went above and beyond to help us with a timely maintenance issue, ensuring that safety and family are more important than anything else. Highly recommend this dealership and their 5-star team. More
Other Employees Tagged: Kevin Flanagan
November 06, 2017
Excellent Work Andreaus did excellent work applying the pin stripe detailing to our car. He also followed up by buffing out some scratches on the trunk of the car. Andreaus did excellent work applying the pin stripe detailing to our car. He also followed up by buffing out some scratches on the trunk of the car. So friendly and the whole team is focused on total customer satisfaction. I also purchased touch-up paint to have on hand for the car. More
Other Employees Tagged: Scott Jackson, Tina Dewald, Dina Thomson , Michael Watson, Andreaus - detailing/body work
October 28, 2017
Sales and Service are excellent Buying the car was a very good experience with Paul Leary. My first regular service was handled very professionally by Mike Watson. When I had a que Buying the car was a very good experience with Paul Leary. My first regular service was handled very professionally by Mike Watson. When I had a question about one issue, Mike referred me to Regina, the Service Manager, The issue was handled easily and quickly. Actually, we got more service than we ever expected regarding the issue. Andreas in the Body Dept. has been so great to work with regarding some detailing on the car. So far, we could not be happier. The car is a joy to drive. More
Other Employees Tagged: Scott Jackson, Paul Leary, Dina Thomson , Michael Watson, Andreas
October 27, 2017
Our Second Volvo Purchased from Smythe! The outstanding service we experienced from everyone at Smythe with our 1st Volvo still made us want to travel from Brooklyn for our new XC60. We wou The outstanding service we experienced from everyone at Smythe with our 1st Volvo still made us want to travel from Brooklyn for our new XC60. We would not go to any other dealer in the Tri-State area. Chris made us feel welcome, and we never felt pressure from him in our decision making on such an important purchase for our family. More
Other Employees Tagged: Tina Dewald, Dina Thomson , Chris Henriksen, Dennis Jeffers
October 19, 2017
Another flawless experience I approached Smythe once again on a whim to possibly fulfill my dream of an XC90...between Eric Kulawczyk, Tom Nolfi, Kevin Bergeron, Regina Krauza an I approached Smythe once again on a whim to possibly fulfill my dream of an XC90...between Eric Kulawczyk, Tom Nolfi, Kevin Bergeron, Regina Krauza and, of course, the Flanagan brothers, they made it happen. Price and more importantly customer service was unbeatable. There is never a "one-off" here...they're always on. NO ONE provides a finer experience. Thanks again, guys. More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan , Eric Kulawczyk
September 27, 2017
service i was getting frustrated with past experiences at smythe and after speaking with tina and regina all of my concerns were handled with aplomb. I'm grat i was getting frustrated with past experiences at smythe and after speaking with tina and regina all of my concerns were handled with aplomb. I'm grateful to dennis and regina for being respectful of my time and for being straightforward with information and communication. regina, tina, and dina are all down to earth compassionate workers who really helped me with everything. im now happy to return to smythe volvo instead of dreading it :)) More
Other Employees Tagged: Tina Dewald, Dina Thomson , Dennis Jeffers
September 19, 2017
Service The Service Dept. at Smythe Volvo is excellent. They treat each car that comes in as if it is their own. The work to be completed on my car was exp The Service Dept. at Smythe Volvo is excellent. They treat each car that comes in as if it is their own. The work to be completed on my car was explained to me so I understood what they were going to do. It is always a pleasure to go to Smythe Volvo to purchase or service the car. More
Other Employees Tagged: Tina Dewald , Dennis Jeffers
July 13, 2017
I am a happy Smythe customer Tom Nolfi was very helpful, prompt and courteous. I enjoyed working with him. I love my Volvo. I would go back to Smythe to buy another Volvo! Tom Nolfi was very helpful, prompt and courteous. I enjoyed working with him. I love my Volvo. I would go back to Smythe to buy another Volvo! More
Other Employees Tagged: Kevin Flanagan, Paul Leary , Rob Simon, Kevin Bergeron, Tom Nolfi