Regina Krauza
Regina Krauza at Smythe Volvo Cars

Regina Krauza | Page 9

Service and Parts Director

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
259 Reviews

I have been in the automotive business for over 35 years, its all I know! I have 2 kids, with 4 legs, whom I adore. I live by the moto to "lead, teach and inspire" and use it everyday in my life. We have an amazing team here at Smythe that I consider family.

Dealership Experience

10 yrs, 1 mo

Industry Experience

38 yrs, 9 mos

Languages Spoken

English English

4.9

259 Reviews

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259 Reviews of Regina Krauza

November 11, 2023

Dealership Rating
Employee Rating

I brought my wife's vehicle in for service on Tuesday. Mark was great. He explained everything to me and got my car finished quickly. The price of the synthetic oil change was surprisingly low. Definitely More

by Amaral2016DOTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Dec 09, 2023

Smythe Volvo Cars responded

We appreciate this excellent review. It is rewarding for Mark and our service department to read. We appreciate your business.

November 08, 2023

Dealership Rating
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Great dealership with amazing service all around. I would always recommend Smythe for all your automotive needs. More

by Ernest Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson, Shane Williams

Nov 08, 2023

Smythe Volvo Cars responded

Excellent review and thank you for taking the time to share your experience of our service department. We appreciate your business.

November 01, 2023

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Employee Rating

I had great service! Mark Terry and Regina Krauza were especially helpful. Really, their dedication to customer satisfaction is pretty extraordinary. I wouldn’t take my More

by Liz
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Nov 08, 2023

Smythe Volvo Cars responded

This is a great review and very rewarding for Mark, Regina and our service team to read. Thank you for taking the time to share these kind words.

October 21, 2023

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Although we at first had some concerns, Mark and Regina helped alleviate these concerns and reassured us along the way. More

by Kflatierre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Nov 08, 2023

Smythe Volvo Cars responded

Thank you for taking the time to share your experience. Mark and Regina are the best at helping customers through unexpected issues.

September 02, 2023

Dealership Rating
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Mark and SMYTHE are the only place I’d take my Volvo for service! Great service! More

by jake
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Sep 04, 2023

Smythe Volvo Cars responded

We appreciate you taking the time to post these kind words about Mark and our service department.

August 29, 2023

Dealership Rating
Employee Rating

Smyth is truly a wonderful dealership! The cars are great but all the workers are so easy to deal with More

by anitawolfe
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 04, 2023

Smythe Volvo Cars responded

We are fortunate to have customers like you. Thank you for taking the time to post these kind words.

August 12, 2023

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Employee Rating

It was an absolute pleasure dealing with Kyle and the entire team from start to finish. More

by jaimezales
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Jackson , Abood Katib, Dina Thomson

Sep 04, 2023

Smythe Volvo Cars responded

This is a wonderful review and thank you for the kind words towards Kyle and our team.

July 31, 2023

Dealership Rating
Employee Rating

We would like to share our exceptional experience with Service Manager, Regina Krauza, who not only addressed our concerns related to missing hood insulation but also provided us with more information abo More

by Jenn.m.nixon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 05, 2023

Smythe Volvo Cars responded

Thank you for taking the time to tell us about your experience in such detail. Regina really cares about our customers needs. Your business is appreciated, and we are glad to know that you were well taken care of.

July 27, 2023

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Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More

by Linda Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Smythe Volvo Cars responded

Thank you for this review of our service department. It is rewarding to see you mention and select each member of our team in your review. We appreciate your business.

July 27, 2023

Dealership Rating
Employee Rating

Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More

by Linda Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Smythe Volvo Cars responded

Thank you for this review of our service department. It is rewarding to see you mention and select each member of our team in your review. We appreciate your business.

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