Regina Krauza
Regina Krauza at Smythe Volvo Cars

Regina Krauza | Page 10

Service and Parts Director

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
259 Reviews

I have been in the automotive business for over 35 years, its all I know! I have 2 kids, with 4 legs, whom I adore. I live by the moto to "lead, teach and inspire" and use it everyday in my life. We have an amazing team here at Smythe that I consider family.

Dealership Experience

10 yrs, 1 mo

Industry Experience

38 yrs, 9 mos

Languages Spoken

English English

4.9

259 Reviews

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259 Reviews of Regina Krauza

July 26, 2023

Dealership Rating
Employee Rating

Smythe Volvo is a credit to the Volvo Family! Max is an asset to the dealership, extremely friendly and knowledgeable. He has all the answers I needed clearly and succinctly. He happened to be i More

by K.schmidt16
Recommend Dealer
Yes

Other Employees Tagged: Tina Dewald , Max Bassi, Dina Thomson, Max B

Aug 08, 2023

Smythe Volvo Cars responded

This is an awesome review and thank you for taking the time to post it. We appreciate your business.

Aug 08, 2023

Smythe Volvo Cars responded

On behalf of Max and the team. Thank you.

Aug 08, 2023

K.schmidt16 responded

Haha! I was just thinking about what a fabulous car my Volvo is! And what an easy enjoyable experience I had at Smythe Motors. This car is gorgeous and loaded! Highly highly recommended.

May 24, 2023

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The service department at Smythe Volvo continues to be extremely helpful with both of my Volvos. Service is second to none and I find them to be competitively priced. I utilize Smythe service for all of m More

by jwkw
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 04, 2023

Smythe Volvo Cars responded

What a great review! Thank you for your years of loyalty and thank you for taking the time to share these kind words about our service team. We are fortunate to have customers like you.

May 08, 2023

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This is my second car from Smythe Volvo. And I've had 3 Volvos serviced there. This dealership is everything I think of when I think of excellent customer service. Each interaction is better More

by bethsrob
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Tom Coward, Alon Katende , Anthony Monteiro, Francine O'Donnell

May 16, 2023

Smythe Volvo Cars responded

What a great review! This is one to pin up on our bulletin board. Thanks for choosing Smythe Volvo again and we look forward to seeing you in the service drive at your first scheduled maintenance.

May 02, 2023

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Been many many years With Smythe Volvo ! !! There is a good reason, why we stick with! Service with a smile !! Kyle Jackson and team are great - Goret family More

by jag8592
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 16, 2023

Smythe Volvo Cars responded

We are fortunate to have customers like you, and to have a relationship that has lasted through the years. Thank you for your loyalty and thank you for these kind words. We hope you have many safe and happy miles in your new car.

April 18, 2023

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One of my favorite dealerships. Staff is courteous and competent, prices are fair and service is efficient. A well run store. More

by Chuck
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 23, 2023

Smythe Volvo Cars responded

It is very rewarding to our service department to read a terrific review like this. We are fortunate to have a great customer like you. We look forward to seeing you the next time around.

April 15, 2023

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I always have a great experience at Smythe Service and never feel like they do unnecessary repairs. More

by Sandra Gover
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Billy Shannon

Apr 23, 2023

Smythe Volvo Cars responded

Your experience is one we strive to provide to all of our customers in the service department. Thank you for taking the time to post this wonderful review.

April 08, 2023

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Just returned for our second Volvo in 2 years and we can’t say enough great thing about the experience. Jesus Garcia is just the best salesperson, making sure that everything is as smooth and seamless a More

by MindyL
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jesus Garcia, Henry Zhu , Anthony Monteiro

Apr 23, 2023

Smythe Volvo Cars responded

This is one for our bulletin board and thank you for taking the time to share your experience in such detail. Is it rewarding for us to read your words. We hope you have many safe and happy miles in your new Volvo.

February 16, 2023

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Employee Rating

While traveling on vacation, my XC 90 broke down. I had my car towed to Smythe Volvo and spoke with the Service Manager Regina Krauza. Regina quickly determined the car had a serious issue. She provi More

by trmcgilvray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Braeden

Feb 17, 2023

Smythe Volvo Cars responded

Thanks for sharing your thoughts about your experience with Regina and our service team here at Smythe Volvo. We're glad that we were able to help and that you were able to enjoy your vacation. We appreciate your business!

February 09, 2023

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Always a pleasure to work with. Any issues are dealt with quickly and professionally. Regina and Dina are a delight :) More

by NS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson

Feb 10, 2023

Smythe Volvo Cars responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smythe Volvo.

January 31, 2023

Dealership Rating
Employee Rating

Amazing service! !! Mark Terry is very knowledgeable and knows how to make a service experience a pleasant one. I highly recommend this service center to all Volvo ow More

by Vanecata19
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jan 31, 2023

Smythe Volvo Cars responded

Vanecata, We are very happy to hear Mark provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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