Reinaldo Berroa
Reinaldo Berroa at Lexus of North Miami

Reinaldo Berroa

Sales Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.7
41 Reviews
4.7

41 Reviews

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41 Reviews of Reinaldo Berroa

June 05, 2025

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Employee Rating

The dealership was very accommodating to me and my needs. They went out there way to please me. This is my 4 Lexus, which I truly enjoyed. I know that this is not my last. Thank you, everyone who works at More

by snowgardner56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2025

Lexus of North Miami responded

Barbara, thank you for sharing your experience with us at Lexus of North Miami! We're delighted to hear that our team went above and beyond to accommodate your needs. Enjoy driving your 4th Lexus, and we look forward to seeing you again in the future!

May 31, 2025

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It’s amazing how this day turned out to be My story can be bittersweet. I had a 2017 Chevy equinox that I had for 6 years and I just recently finished paying off the car-note, a couple of months after t More

by Annette.alma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amauri Rosario, Evan Adegbayi

Jun 02, 2025

Lexus of North Miami responded

Annette, we're delighted to hear that Evan and the team at Lexus of North Miami exceeded your expectations! Enjoy every moment with your new 2025 Lexus NX 250 SUV. Thank you for choosing us!

May 31, 2025

Annette.alma responded

It’s amazing how this day turned out to be My story can be bittersweet. I had a 2017 Chevy equinox that I had for 6 years and I just recently finished paying off the car-note, a couple of months after that , I noticed that it was time for an upgrade so I went online I looked up some vehicles in Lexus and one of the employees, Evan reached out the next day, not knowing that I was on my way to Lexus dealership, already so I replied that I will be on my way to explore more options. As soon as I arrived, Evan welcomed me and show me my options and explained everything carefully and thoroughly. He took his time and was very professional and honest about everything, I honestly did not expect to walk out with not only the car that I wanted but with the car payment that I wanted as well. Evan and his team went above and beyond my expectation . I’m truly happy with my new 2025 Lexus NX 250 suv . Thank you so much ! If you’re looking for a reliable luxury car, Lexus is the place to go to .Also Ask for Evan . .

May 30, 2025

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Thank you for providing excellent service. I would like to say thank you to Tyrie More

by avanti.angela
Service Price Transparency
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Recommend Dealer
Yes
May 30, 2025

Lexus of North Miami responded

Thank you for the excellent review of Tyrie and Lexus of North Miami!

May 28, 2025

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I Definitely recommend Lexus of North Miami. They have great prices and great deals but the best part is their excellent customer service! Special Thanks to Isaac, Todd, Reinaldo and the entire More

by ruffrydersx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 28, 2025

Lexus of North Miami responded

Thank you for recommending Lexus of North Miami! We're delighted to hear that Isaac, Todd, Reinaldo, and the team provided excellent service and made your car buying experience a memorable one. Enjoy your new ride!

May 12, 2025

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Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his tim More

by Mike Hawk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2025

Lexus of North Miami responded

Mike, we're happy to hear that you had a positive experience and that our team at Lexus of North Miami provided clear guidance and transparency throughout the process. Enjoy your new car!

April 28, 2025

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Always a pleasure. The hospitality and genuine keep me coming back to this location. I could go to a dealership closer to my home, but it wouldn't be the same. More

by Mr. Stubbs
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Qudus Ijelu, Evan Adegbayi , Brittany Stillwell

Apr 28, 2025

Lexus of North Miami responded

We're delighted to hear that our hospitality keeps you coming back to Lexus of North Miami! We truly appreciate your loyalty and look forward to serving you again soon.

April 25, 2025

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Lexus of North Miami was great. Very professional and knowledgeable . Always looking out for the customer. More

by gianmar2004
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 25, 2025

Lexus of North Miami responded

Thank you for sharing your experience! We're delighted to hear that our team at Lexus of North Miami provided professional and knowledgeable service. We appreciate your support and look forward to assisting you again in the future!

March 05, 2025

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Employee Rating

Andrew took such great care of us. He was extremely patient and really helped me choose a vehicle that was suited for me. Highly recommend him for all of your sales needs. Thank yo More

by Zinach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Silva, Andrew Verneuil

Mar 05, 2025

Lexus of North Miami responded

Zinach, we're delighted to hear that Andrew provided you with exceptional service at Lexus of North Miami. Thank you for recommending him and sharing your positive experience!

March 04, 2025

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I regret purchasing a vehicle from Lexus North Miami. My experience has been disappointing from the moment I bought my brand-new car to every service visit since. The sales rep who prepared my paperwork More

by Jordan
Service Price Transparency
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Recommend Dealer
No
Mar 04, 2025

Lexus of North Miami responded

Jordan, I'm truly sorry to hear about your disappointing experience with both our sales and service. We want our customers to feel completely satisfied throughout their time working with us, so it's concerning to learn that we fell short in these areas. I would appreciate the opportunity to discuss this further and work toward restoring your confidence in our team. Please reach out directly when you have a moment. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

February 28, 2025

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They keep emailing me, I have never been there. I don't drive a lexus. I am not in miami. More

by leoruiz
Service Price Transparency
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Recommend Dealer
No
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