Rich Johnson | Page 44

I recently purchased a 2023 Subaru Outback for my wife as an anniversary surprise. I worked with the Anthony (Sales Consultant) and Patrick (Sales Manager) at Brewster Subaru who diligently did their absolu an anniversary surprise. I worked with the Anthony (Sales Consultant) and Patrick (Sales Manager) at Brewster Subaru who diligently did their absolute best to surprise my wife. I arrived on a Friday to verify everything was all set. Brewster Subaru purchased a large red bow for the Outback hood and the day before moved the vehicle into the showroom for delivery. We also placed candy and an anniversary card onto the Outback’s windshield. While at the dealership Patrick telephoned my wife asking for me which obviously I wasn’t home. When I arrived home I returned Patrick’s call and he informed us that there were two Outbacks in the second and third colors my wife wanted that were available to look at. The phone call was a sneaky trick to get my wife to Brewster Subaru. The next day we arrived at Brewster Subaru and my wife was totally surprised when she saw the car with the card. Anthony is also a minister so as a second surprise we renewed our wedding vows. Everyone at Brewster Subaru congratulated my wife and I after the ceremony. The General Manager even gave us a free oil change as an anniversary gift. I fully recommend Brewster Subaru because the exceptional service we received and they went way beyond what was necessary to surprise my wife. More

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Excellent staff . Rich was personable he made the whole experience painless and smooth. He has the gift for putting the customer at ease. He explained every part of th Rich was personable he made the whole experience painless and smooth. He has the gift for putting the customer at ease. He explained every part of the financing journey clearly . In addition he was entertaining. I had a similar experience with Roy who showed me how to operate the car with all the new technology so graciously and very funny. Great staff. My sales person Greg Russo was a very patient man. When the car did not arrive when promised he patiently tried to find out the alternate delivery dates. He was right there tracking the delivery date if the car and notified me as soon as it arrive five months later. Good staff. Sometimes frustrating because of the delivery delay but I am glad I stuck it out. More

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The sales staff is very helpful and patient with inquiries without pressure to sell a product. inquiries without pressure to sell a product. More

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We know many of these guys now and feel very comfortable with their competence and low-stress approach to doing their business. SO EASY TO WORK WITH. with their competence and low-stress approach to doing their business. SO EASY TO WORK WITH. More

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Everyone I dealt with was nicer than the next person. Charles was my salesperson, Rich was the business manager, and Nelson the General Manager. This is the second car I purchased from this dealership, Charles was my salesperson, Rich was the business manager, and Nelson the General Manager. This is the second car I purchased from this dealership, and the fourth Subaru car I have owned. More

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All the people I had the pleasure to do business with were very nice and very friendly. They answered all my questions and worked with me to get me the car that I needed without pressuring me to buy or m were very nice and very friendly. They answered all my questions and worked with me to get me the car that I needed without pressuring me to buy or make quick decisions, which I appreciate a lot. More

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Everyone at this dealership is amazing. They are professional and fun at the same time. Everyone in this dealership is amazing from sales to service! I had all my questions answered and They are professional and fun at the same time. Everyone in this dealership is amazing from sales to service! I had all my questions answered and was not pushed to buy what I didn't want. From my dealer, Patrick Larson and Rich Johnson as financial person, I received the perfect car. I would go no other place than Brewster Subaru. More

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A great place, lots of helpful and friendly staff. Worked with me while we waited for my car to come in, always accommodating. Worked with me while we waited for my car to come in, always accommodating. More

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Brewster Subaru was a car-purchasing pleasure. Every step was professional and friendly. Rich Johnson was thorough and his explanations easily understood. I would definitely purchase there ag Every step was professional and friendly. Rich Johnson was thorough and his explanations easily understood. I would definitely purchase there again and recommend to others. More

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Everyone at the Brewster Subaru was courteous and approachable. It was so easy to discuss exactly what I wanted and didn't want on my vehicle. Rich and Anthony were so patient and answered every ques approachable. It was so easy to discuss exactly what I wanted and didn't want on my vehicle. Rich and Anthony were so patient and answered every question I had (I had a list). I knew the value of my trade-in and even before I named my price they gave me an excellent offer for it. They treated me as a knowledgeable client and I felt comfortable every step of the process. What a pleasure! I would 100% recommend Brewster Subaru! More

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