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Richard Gonzalez
Richard Gonzalez at Vera Cadillac

Richard Gonzalez | Page 4

Vice President/General Manager

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.9
92 Reviews

Industry Experience

38 yrs, 2 mos

4.9

92 Reviews

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92 Reviews of Richard Gonzalez

June 07, 2024

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Employee Rating

Great customer service efficient and informative. I would highly recommend and refer other prospective customers More

by jnavarro12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leor Zvi , Giovanni rubio

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Jun 08, 2024

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

June 01, 2024

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Employee Rating

Great customer service. No hassle car buying car. It was all handled very quickly, I Breezed thru sales and financing. More

by mikepalmero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rivera, Carlo Rasmijn

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Jun 02, 2024

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

May 31, 2024

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Employee Rating

Speechless- RICHARD LEO NESTOR DAVE NIC LITERALLY MAKE ME FEEL LIKE FAMILY EVEN ON THEIR WORST DAYS. More

by Robertbambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Rodriguez, Leo Pena , Nestor

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May 31, 2024

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

May 17, 2024

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Employee Rating

I had a excellent experience with Mr Jordan he excel in all levels of experience his attitude was about excellent and I refer my friends to vera cadillac More

by tazz218817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Morales, Jose Diaz, Torres Jordan, Gustavo Rodriguez, Leo Pena, Ulises Soza , Riley Alter, Chris Cobos-Vera, Victor Pizzaro

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May 19, 2024

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

January 29, 2024

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Employee Rating

Service rep Gio is awesome. But over priced and not very customer friendly. Nickle amd dime you. And make u wait. More

by canestar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Leo Pena , Payment center was horrible.

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Jan 30, 2024

Vera Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Leo Pena Service Manager

December 13, 2023

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Employee Rating

Best dealership in all of South Florida! Vera Cadillac always goes above and beyond for their clients in every scenario! More

by vpadial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Pena

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Dec 13, 2023

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

December 04, 2023

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Employee Rating

Great customer service. The entire staff treats me with such respect and courtesy. Their service department is second to none. Providing a courtesy vehicle, rental, or conci More

by jnl0508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2023

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

December 03, 2023

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Employee Rating

Vera Cadillac is absolutely the best in everything. I have never been treated as wonderfully as I did. Excellent customer service. Highly recommend More

by mendezja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Padron

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Dec 04, 2023

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

December 02, 2023

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Employee Rating

Caddilac provides me excellent service, my maintenance man Eric goes out of his way to make sure that I am satisfied. I always recommend Caddilac!! More

by unionizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Valdes, Carlos Rivera , Hodari Bazemore, Yvette Breen, Chris Cobos-Vera

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Dec 04, 2023

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

September 21, 2023

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Employee Rating

Once we got on the same page with the numbers , things went well !, really happy with my CT4 V Blackwing! More

by tjheartbeat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eduardo Cros , Andy Russell

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Sep 22, 2023

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Jorge Morales General Sales Manager

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