I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 7 mos
Industry Experience
52 yrs, 8 mos
940 Reviews
Write a Review940 Reviews of Richard Klaben
January 15, 2018
First Rate in Every Respect I have purchased a multitude of vehicles over the years, the last 5 or 6 from Klaben, both sides of the street. Of those, the last two have been speci I have purchased a multitude of vehicles over the years, the last 5 or 6 from Klaben, both sides of the street. Of those, the last two have been special order, a process I know most dealerships find less preferable to dealing with existing inventory. At Klaben, not the case. Most recently Tyler Kline and Mr. Klaben where more than accommodating in fine tuning the order and options in addition to keeping me updated re: build and delivery progress. Stephanie in financing was equally helpful. Only regret, not establishing this relationship sooner. More
Other Employees Tagged: Tyler Kline , Stephanie Slomberg
January 14, 2018
Best dealership My sales person was new and he took his time to meet my needs. He wanted to make sure I got the deal I wanted I’m extremely happy with the service and My sales person was new and he took his time to meet my needs. He wanted to make sure I got the deal I wanted I’m extremely happy with the service and the vehicle I purchase. I have dealt with kablen ford in the past and will continue to have all my dealings with them they truely care about thier customers! More
Other Employees Tagged: Mona Crooks, Christine Klaben , Cory Habecker, Nick Johnson
January 11, 2018
Painless experience We bought a car for my son from Klaben a few years ago. Roscoe was very helpful, and not pressuring. It was in fact a pleasurable experience. So las We bought a car for my son from Klaben a few years ago. Roscoe was very helpful, and not pressuring. It was in fact a pleasurable experience. So last week it was time for my daughter and we came back to Klaben. We met with Roscoe again and bought our second car and he was very helpful. More
Other Employees Tagged: Roscoe Woodberry, Jennifer Bowen
January 04, 2018
Great Dealership! I have been doing business with Klaben Ford for many years and have never had a bad experience. Everyone is very helpful from the time you walk in unt I have been doing business with Klaben Ford for many years and have never had a bad experience. Everyone is very helpful from the time you walk in until you drive off in your new car! Rosco is great with helping understand how things work in the car and set up the phone and garage door opener. We have always purchased Ford vehicles, this is my first Lincoln and I love it! More
Other Employees Tagged: Roscoe Woodberry, Jennifer Bowen
January 04, 2018
GREAT PLACE TO GET ALL YOUR VEHICLES!!! Klaben Auto Stores is incredible. We have leased multiple cars from them and the service has been wonderful each time. Klaben Auto Stores makes it e Klaben Auto Stores is incredible. We have leased multiple cars from them and the service has been wonderful each time. Klaben Auto Stores makes it easy to make a deal. No pressure, No hassle, just great service. Klaben treats you like family first, customer second. Words can not express how wonder they are. Thank you for everything you do!!! More
Other Employees Tagged: Jim Bills, Doug Carter, Stephanie Slomberg
January 03, 2018
Painless and pleasant I've bought a lot of cars over the years and, even though I worked for the auto company, I always dreaded it. Rich Klaben and Dave Mott are truly prof I've bought a lot of cars over the years and, even though I worked for the auto company, I always dreaded it. Rich Klaben and Dave Mott are truly professionals, both anticipating and removng all of the stress and angst associated with vehicle purchases. This was one of the easiest purchases I have ever made. The paperwork was ready and right and the car was ready and right. Even though he owns the place, Rich Klaben cannot be more down-to-earth. Wha a great businessman! It was worth the drive from South Carolina to do business here. More
Other Employees Tagged: Jennifer Bowen , Dave Mott
December 30, 2017
Great sales staff I am a repeat customer of Klaben Ford for 20+ years. Gene has always been extremely professional and helpful in all of my car buying with Klaben. J I am a repeat customer of Klaben Ford for 20+ years. Gene has always been extremely professional and helpful in all of my car buying with Klaben. Jen is always very thorough and expeditious in reviewing all the finance related paper work. Highly recommend them both! More
Other Employees Tagged: Jennifer Bowen , Andy Bellian, Jim Bills, Gene Kallmeyer
December 29, 2017
Always the best! I have been a customer of Klaben for over 25 years, In the past 23 years I have dealt only with Terry Baughman. He has worked hard for my family and I have been a customer of Klaben for over 25 years, In the past 23 years I have dealt only with Terry Baughman. He has worked hard for my family and I. I recommend him to all our family and friends. He has always been honest and worked out the best deal for us. His honesty and integrity will keep me coming back for years to come. Service is excellent from purchase to service. More
Other Employees Tagged: Christine Klaben, Jennifer Bowen , Terry Baughman, Terry Colbert
December 28, 2017
Great staff Great sincere people to work with if I lease again it will be with klaben lincoln ford very knowledgeable of there products looking forward to work Great sincere people to work with if I lease again it will be with klaben lincoln ford very knowledgeable of there products looking forward to working with them More
Other Employees Tagged: Jennifer Bowen, Christopher Volk
December 27, 2017
Gene’s a gem! I recently purchased my third vehicle from Gene Kallemeyer. He’s friendly, patient, and accommodating. The Service Department is also outstanding. I a I recently purchased my third vehicle from Gene Kallemeyer. He’s friendly, patient, and accommodating. The Service Department is also outstanding. I always purchase the service package and deal with Joe French. He’s also very accommodating. When I purchased my second vehicle, Richard Klaben actually greeted me at the door on an early Saturday morning because I asked to meet him. Everything about this organization is top notch and customer focused. More
Other Employees Tagged: Joe French , Gene Kallmeyer

