Richard Klaben | Page 82

Awe Inspiring I was amazed at how pleasant purchasing a new vehicle could be. No pressure, just very helpful. Eben Wicks did a great job of getting me exactly what I was amazed at how pleasant purchasing a new vehicle could be. No pressure, just very helpful. Eben Wicks did a great job of getting me exactly what I requested. Thank you Klaben. More

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Great Dealership I have had my vehicle serviced at Klaben for a long time. Always top notch customer service. I am happy with my service just last week. I have had my vehicle serviced at Klaben for a long time. Always top notch customer service. I am happy with my service just last week. More

by Sherri S. Verified Customer Verified Customer

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HUGE BONUSES.. Thank you NICK SCHRADER!!! I have no doubt there are many great team members of the KLABEN business. I basically began buying used cars at Klaben Thank you NICK SCHRADER!!! I have no doubt there are many great team members of the KLABEN business. I basically began buying used cars at Klaben Ford in the mid to late nineties, into leasing my first new car! Then second and third new car lease. The fourth lease was with another company, and it was a nightmare! While browsing for my next car.....Nick Schrader called me. I wanted to hang up the phone, I was just BROWSING! But something about him that intrigued me, made me want to come back 'home' to Klaben! He assured me that I would have an opportunity to meet the President of Klaben. Yeah right. I'm going on vacation.....call me when I return, I said. Sure enough, true to his word, he called! I met Mr. Klablen! Really?! Mr. Schrader, you made the impossible, possible! Mr. Klaben and I spoke for the longest. Before I could fully gather my thoughts and concerns, all questions and concerns were addressed. To make a long story longer (smile), within about three hours I was leasing my third Lincoln 2017 MKZ! Off the showroom floor!!!Mr. Klaben, it was my pleasure and honor to speak with you! Mr. Schrader. if you hadn't been so respectful, kind and had an answer for my questions, I wouldn't have been in this stunning MKZ! For the record, this is my THIRD NEW MKZ! I give you my word, I'll never leave Klaben Ford in Kent Ohio as long as Rich and Nick are there!!! Thank you gentlemen, YOU MADE IT HAPPEN! Thank you and be blessed! I truly am! Thank you all that our paths crossed that day! Rose M. J. More

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Awesome! Everyone at Klaben made the car purchasing experience seamless! The paperwork went fast and Roscoe spent a lot of time going over the features of the Everyone at Klaben made the car purchasing experience seamless! The paperwork went fast and Roscoe spent a lot of time going over the features of the car. More

by ktvz Verified Customer Verified Customer

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Easy! Great deal It was a great experience. Very easy to deal with and quick to answer any questions or concerns. I will definitely be coming back and also referring It was a great experience. Very easy to deal with and quick to answer any questions or concerns. I will definitely be coming back and also referring people. More

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Very helpful, friendly and knowledgeable people I felt totally comfortable upon meeting the sales team, specially JT. Everything was thoroughly explained, there were no surprises and his knowledge o I felt totally comfortable upon meeting the sales team, specially JT. Everything was thoroughly explained, there were no surprises and his knowledge overwhelmed me. Great experience, highly recommendable! More

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Outstanding in every way! My purchase and service experiences at Klaben Ford have been exceptional during my 5 years dealing with them. Salesman Doug Carter, manager Terry Col My purchase and service experiences at Klaben Ford have been exceptional during my 5 years dealing with them. Salesman Doug Carter, manager Terry Colbert and Rich Klaben have all displayed a sincere effort to keep us satisfied. Very happy with our 2012 Escape. Integrity seems to be the attitude at Klaben. A recent service need was completely taken care of - at no cost to me! thanks to the efforts of Doug, Terry and Mr. Klaben. That is exceptionalism! More

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Outstanding Experience This was my 1st Certified Pre-Owned purchase, but 2nd time purchase at Klaben in Kent. Dave Mott was absolutely outstanding with the whole experience This was my 1st Certified Pre-Owned purchase, but 2nd time purchase at Klaben in Kent. Dave Mott was absolutely outstanding with the whole experience. Jennifer made the finalizing of the purchase simple and sweet. I will be back for sure in the future, and have already told prospected buyers about Dave Mott as well. Thanks Again More

by DROSE77 Verified Customer Verified Customer

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Always a pleasure dealing with Klaben Ford! We have been loyal customers of Klaben Ford for over 30 years and have never had a problem. I have referred friends and family. Everyone is very helpf We have been loyal customers of Klaben Ford for over 30 years and have never had a problem. I have referred friends and family. Everyone is very helpful and kind. Roscoe Woodberry and Richard Klaben went above and beyond with the customer service. Stephanie in finance was a pleasure to work with. Mike Brandvold in the service department is always very helpful when we have been there for any service on vehicles. More

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Always great to work with whether a new lease or purchase. Everyone one is always fantastic and helpful at Klaben, especially our favorite salesman Kenny King! Kenny always makes is easy and always listens to Everyone one is always fantastic and helpful at Klaben, especially our favorite salesman Kenny King! Kenny always makes is easy and always listens to our needs and offers suggestions to give us the best value for our investment! Once we knew the vehicle to purchase we were whisked through the paperwork by one of the best individuals I have ever worked with in finance portion of the transaction. Christine Klaben helped to make this part quick and easy but was there, with patience, to answer any questions we had. Been working with Klaben for just under 20 years (with purchases of 21 vehicles for both family and business use) and they always will be our 1st and only choice! If you need a vehicle then check with Klaben Auto first! And say 'hi' to Kenny King :) More

by Burritto Verified Customer Verified Customer

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