Richard Metodiev
Richard Metodiev at Mercedes-Benz of the Woodlands
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Richard Metodiev | Page 2

Service Client Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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4.9
236 Reviews
4.9

236 Reviews

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236 Reviews of Richard Metodiev

January 30, 2024

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Employee Rating

Great customer service. Richard was awesome. He explained the additional services that my vehicle was due for & explained the cost breakdown very well. I was in and out in n More

by kp100
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Mercedes-Benz of the Woodlands responded

Hi Kicoparra10, thank you for taking the time to leave us a great review! We're thrilled to hear that Richard provided excellent service. We appreciate your feedback and look forward to serving you again in the future.

December 12, 2023

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very good service. Prefer to have the service here. That's why I am an old client. More

by mtl87323
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 13, 2023

Mercedes-Benz of the Woodlands responded

Thank you, mtl87323! We truly appreciate your continued support and loyalty. We're glad to know that our service has met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.

December 03, 2023

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They always due a terrific job. They keep you informed during the processing to make it as pain free as possible. More

by Jay Randle
Service Price Transparency
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Recommend Dealer
Yes
Dec 04, 2023

Mercedes-Benz of the Woodlands responded

Thanks, Jay! We're thrilled to hear that you had a terrific experience with us. Keeping our clients informed and making the process pain-free is always our goal. We appreciate your feedback and look forward to serving you again in the future.

November 28, 2023

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The wait time was great! I had anticipated being here for hours but it was less than 2! Customer service was excellent! Almost made me want to buy a new car! More

by Shelia
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Recommend Dealer
Yes

Other Employees Tagged: My

Nov 29, 2023

Mercedes-Benz of the Woodlands responded

Shelia, thank you for your review. We're thrilled to hear that you had a pleasant experience with us. Our team works hard to provide excellent customer service and efficient wait times. We appreciate your feedback and hope to see you again soon!

November 28, 2023

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Best dealership in Texas. They go above and beyond with customer service and communicate honestly with customer. Highly recommend this location for all service and purchase ne More

by MPG
Recommend Dealer
Yes
Nov 29, 2023

Mercedes-Benz of the Woodlands responded

Thank you for your kind words, MPG! We're thrilled to hear that you had such a positive experience with our dealership. Providing exceptional customer service and honest communication is always our top priority. We appreciate your recommendation and look forward to serving you again in the future!

November 23, 2023

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Mercedes Benz maintenance and repair service is done to the highest standard. My car deserves to be serviced by the most experienced technicians. I feel comfortable in their lounge while waiting for my v More

by tdoull1
Service Price Transparency
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Recommend Dealer
Yes
Nov 27, 2023

Mercedes-Benz of the Woodlands responded

Hi tdoull1, thank you so much for sharing your positive experience with our Mercedes Benz maintenance and repair service. We're glad to hear that our experienced technicians and comfortable lounge made your visit enjoyable. We appreciate your feedback, and look forward to serving you in the future!

November 14, 2023

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Employee Rating

I called the dealer at 6pm to make an appointment for a noise my brake pedal was making. They had one first thing in the morning so of course on the way in it was raining and I couldn't hear the noise. I More

by slkittrell
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jacob, Man who supervises the shop who found the problem

Nov 21, 2023

Mercedes-Benz of the Woodlands responded

Hi slkittrell, thank you for taking the time to share your positive experience with us! We're glad we could assist you with your brake pedal issue and provide efficient service. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or concerns, feel free to reach out.

November 04, 2023

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Attention to detail and great communication. Always helpful and ahead of game. Great guy. Thank you. More

by caesarivan
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Recommend Dealer
Yes
Nov 21, 2023

Mercedes-Benz of the Woodlands responded

Thank you for your review. We always strive to provide excellent attention to detail and communication. It's great to hear that you found our team helpful and ahead of the game. We appreciate your support!

November 03, 2023

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Employee Rating

The service was great. No long wait. Everyone was friendly and helpful. My service representative, Richard explained what was wrong and how much it would cost up front. More

by R Roberts
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 21, 2023

Mercedes-Benz of the Woodlands responded

Hi R. Roberts, thank you for your kind review! We're thrilled to hear that you had a great experience with our team. Providing friendly and efficient service is our priority, and we're glad that Richard was able to assist you. If you have any further questions or need assistance in the future, feel free to reach out.

October 26, 2023

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Great Dealership. They treat you like part of the family. Great Service by everyone especially Mark Escobar who always goes beyond to help solve any issues for us and More

by mike
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rosario Stahl, Erich Beasley, Mark Escobar, Diego Aramayo , Emplotees at the service bay 5 stars

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