Rick Richard

My buying experience was good, we had a small hiccup that came down to bad communication. But all in all everything went well, the finance manger rick went above and beyond to ensure everything come out grea came down to bad communication. But all in all everything went well, the finance manger rick went above and beyond to ensure everything come out great. Even hoping on the phone with the bank to talk with them directly about my deal & providing my warranty free of any extra charge. More

by Jacobjorden Verified Customer Verified Customer

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Mike Gross at Joe Machens Capital City Ford truly treated us like friends throughout our purchase process. He promptly answered all our questions, picked us up from the airport in our new vehicle, and provid us like friends throughout our purchase process. He promptly answered all our questions, picked us up from the airport in our new vehicle, and provided a top-notch walk through of our new Ford F-150. We highly recommend Mike and Joe Machens Capital City Ford for your next car or truck buying experience. More

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Very professional, kind and easy going. Very easy to work with and got me what I wanted and didn’t waste my time, very respectful Very easy to work with and got me what I wanted and didn’t waste my time, very respectful More

by kristofereoff Verified Customer Verified Customer

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Great customer service experience very knowledgeable and happy with the purchase. I would be happy to buy my next car there happy with the purchase. I would be happy to buy my next car there More

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Salesman was very informed and friendly. Everyone did all they could to make the deal go through. We have bought our last two vehicles from Joe Markham’s Ford in Jefferson City. I’m sure we Everyone did all they could to make the deal go through. We have bought our last two vehicles from Joe Markham’s Ford in Jefferson City. I’m sure we will buy our next there as well. More

by 1natetgreat Verified Customer Verified Customer

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After an exhaustive search we found the perfect used car at Joe Machens Capital City Ford. I don't know how they found it but our new to us 2022 Explorer was just what we were looking for and looks and driv at Joe Machens Capital City Ford. I don't know how they found it but our new to us 2022 Explorer was just what we were looking for and looks and drives like it just rolled off the assembly line. Our sales representative, Jayden Keller, was fantastic. He took the time to demonstrate all the features of the vehicle and patiently and thoroughly answered our questions and addressed our concerns. He's an extremely sharp young man; a real go-getter with a bright future in the business. We worked with Rick Richard to purchase an extended warranty and Cilaget coating. He's is a seasoned veteran in the business and couldn't have been easier and more enjoyable to work with. We live down at the lake and it was well worth the drive up to Jefferson City to work with these guys. I highly recommend them. More

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Had a very clean as desribed vehicle for sale. Allowed time for me to test drive and look over before purchasing.smooth purchase and very happy so far !! Allowed time for me to test drive and look over before purchasing.smooth purchase and very happy so far !! More

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Jayden did a great job and very informative. He met all of our needs. Highly recommend Jayden. He met all of our needs. Highly recommend Jayden. More

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Josh did a wonderful job locating the vehicle on the lot and having it ready for a test drive when we showed up. The buying process was smooth and a lot faster than other dealers I have used in the past. Th and having it ready for a test drive when we showed up. The buying process was smooth and a lot faster than other dealers I have used in the past. Thanks for the new to us car! More

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Very new happy with my car! Josh was great to work with, highly recommend him. Josh was great to work with, highly recommend him. More

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