Ricky Catalan | Page 3

Amazing service! Bringing an imported RHD my car wasnt the easiest to deal with, i can honestly say the staff went ABOVE AND BEYOND to make sure everything i needed wa Bringing an imported RHD my car wasnt the easiest to deal with, i can honestly say the staff went ABOVE AND BEYOND to make sure everything i needed was done in a professional honest and trust worthy way. I cannot recommend this team enough! They will go out of their way to make sure you know you are a valued customer. The mechanics and service team are THE BEST. Thank you to Ricky in services, you have restored my faith in honest customer service and care. C. More

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Great service, no fuss, just straight to the point. The whole staff is wonderful and appreciated that my time was valuable. Hands down the best new car buying experience in Maryland. whole staff is wonderful and appreciated that my time was valuable. Hands down the best new car buying experience in Maryland. More

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Bought a new BMW car from BMW Catonsville recently. My sales person was Jae Lim. He treated me and my family with outstanding professionalism and respect. He was readily available throughout and after sal sales person was Jae Lim. He treated me and my family with outstanding professionalism and respect. He was readily available throughout and after sales. He answered my text and calls even during his off days. The dealership made the process as smooth as possible and sold me a car with reasonable price. I highly recommend Mr Jae Lim from BMW Catonsville. More

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Excellent service Both Ricky Catalan and Brittany Hill are AMAZING! They are helpful and professional. I’ve had poor service at another dealership and opted to make the Both Ricky Catalan and Brittany Hill are AMAZING! They are helpful and professional. I’ve had poor service at another dealership and opted to make the drive further to this location based on the excellent customer service. I would advise everyone to purchase and schedule services at this location. This is my second BMW and I will continue to visit the Catonsville location exclusively. More

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Cantonsville BMW got it right. Finally! Thank you This is my second review for this dealership. It is with great pleasure that I write this UPDATE to my previous review titled "Pending a Solution to S This is my second review for this dealership. It is with great pleasure that I write this UPDATE to my previous review titled "Pending a Solution to Sirius XM." Mr. David Lee and his staff went above and beyond and did everything necessary to complete my purchase of my BMW by installing Sirius XM and at no charge to me, in my vehicle. I know some people will ask didn't it come with Sirius XM? That was the sticking point of my initial dissatisfaction. The 88 miles that I drove to get the car that I really wanted was worth the trip to Catonsville BMW. Absolutely satisfied and Fredericksburg Virginia. Thank you so much. More

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Awesome Deals, Better Service I absolutely love the new BMW I purchased from the BMW of Catonsville. I was so impressed with the customer service and how easy the process was. I wo I absolutely love the new BMW I purchased from the BMW of Catonsville. I was so impressed with the customer service and how easy the process was. I worked with Harold and Hassan, both of whom were very nice and incredibly professional. I could not believe how smooth the entire process was, they made it feel so easy. I definitely would recommend them to anybody searching for a new car. More

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Elsie Evans Mr Blackwell is one of the amazing sell men I have ever mate he still call me to see if everything is ok with my BMW and that I'm please he is very k Mr Blackwell is one of the amazing sell men I have ever mate he still call me to see if everything is ok with my BMW and that I'm please he is very knowledgeable about the BMW he is just an amazing sell men clean my BMW put in the showroom so it can stay clean until I pick it up More

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Great experience always I've always had a great experience with both sales and service teams. Sigis is just a very nice person to deal with. Highly recommend this dealership I've always had a great experience with both sales and service teams. Sigis is just a very nice person to deal with. Highly recommend this dealership More

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Several major maintenance service repairs Came in for maintenance service repairs. The service advisor Keon Tobin among with other staff members (cashiers/ car loaners) are wonderful. Keon wal Came in for maintenance service repairs. The service advisor Keon Tobin among with other staff members (cashiers/ car loaners) are wonderful. Keon walked me though and explain what needed to be done and would work according to consumer’s financial situation and he could tell me certain things could wait until the next service to be done and therefore there is some breathing room for my wallet and I can prep for the next time. The manager Mel, staff and sales rep are wonderful, courteous and professional. They make sure the customers needs have been met and I can say that I’ve been treated very well and appreciate it. Been a long time customer and happy to tell other people to have service done at Cantonsville location. Keep up the great job and THANK YOU. More

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Exceptional service! BMW of Catonsville provides consistent, world class service to all their customers. I’ve purchased three vehicles from them and each time, I’ve been t BMW of Catonsville provides consistent, world class service to all their customers. I’ve purchased three vehicles from them and each time, I’ve been treated with exceptional service. I highly recommend BMW of Catonsville to anyone in the market for a luxury vehicle. More

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