Ricky Stout | Page 6

Amazing Experience - 10/10 Would Recommend This was my first time purchasing a brand new vehicle and it was easily the best experience I have had at any dealership, hands down. From the moment This was my first time purchasing a brand new vehicle and it was easily the best experience I have had at any dealership, hands down. From the moment I entered the lot until the moment I left with my new 2020 RAV4 I felt like I was truly appreciated and taken care of. The sales process was amazing; Don was patient and just somehow knew exactly what I was looking for and what I would love. I'm so used to being swarmed by those in sales when you enter a dealership, to where you feel overwhelmed and almost ran off the lot... This wasn't the case at all at Anderson Toyota. They are patient, knowledgeable, friendly and courteous. Literally every employee there stopped and said hi and had encouraging words. It felt like I won something, rather than having committed to spend a ton of money, hahaha. This entire experience was truly such a blessing. More

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Great sales and service from the moment I entered the dealership and purchased a vehicle. I definitely will continue to purchase cars for the Anderson Group. dealership and purchased a vehicle. I definitely will continue to purchase cars for the Anderson Group. More

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Everyone at the dealership was very kind right from the get go. They all seemed very genuine and wanted me to get the car and deal that was perfect for me. get go. They all seemed very genuine and wanted me to get the car and deal that was perfect for me. More

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The staff members at Anderson Toyota were all very helpful and friendly! Multiple staff members worked hard to find a vehicle that had everything I wanted and fit into my budget. helpful and friendly! Multiple staff members worked hard to find a vehicle that had everything I wanted and fit into my budget. More

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The people at Anderson are exceptional! Frank Bleers is the absolute best. He is patient, friendly and honest. I would send everyone I know to see Frank. I won’t buy a car anywhere else! the absolute best. He is patient, friendly and honest. I would send everyone I know to see Frank. I won’t buy a car anywhere else! More

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The follow up and service commitment by the salesman Frank has been excellent He has been great Before & After the sale Andy the sales manager almost lost this sale also but through communications with Frank has been excellent He has been great Before & After the sale Andy the sales manager almost lost this sale also but through communications with him directly we made it happen More

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Awesome!!! Professional and yet very personal. Firm handshake and great eye contact. Would recommend to family and friends We felt like they really wanted to Professional and yet very personal. Firm handshake and great eye contact. Would recommend to family and friends We felt like they really wanted to meet our vehicle needs locally. More

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No Pressure Sales and Got an Incredible Deal This past Saturday, I wrote a status update on social media. "I like looking for cars. I hate buying cars." Maybe you understand the feeling. The deal This past Saturday, I wrote a status update on social media. "I like looking for cars. I hate buying cars." Maybe you understand the feeling. The deal is that my old car had died earlier in the week, so I was on the hunt for something new-to-me and, this past Saturday, my hunt led me to Anderson Toyota. Typically, new car dealerships instantly make me think of uncomfortable, high-pressure sales, and high dealership prices, and I just already *knew* I was going to have to put up with some nonsense. I'm so happy to say that wasn't my experience at Anderson Toyota. At all. I worked mainly with sales associate Don Smith who was very friendly and never made me feel pressured to do anything. I had a car in mind, we looked at the car, we took it for a test drive, and when everything seemed in order, we went inside to talk pricing. I had a price I could pay in cash, but it was a bit less than what they were asking. After talking with his manager, Ricky Stout, I figured they weren't going to accept my price and I would have to go another day without a car. I was so surprised when Don came back and said they would accept my offer! They were so easy to work with and they gave me a great deal. I won't hesitate to visit Anderson Toyota in the future. More

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Incredible Experience Keith K. took the time to understand our needs and wants. He was able to discern what vehicle we were really searching for. Keith literally coordinate Keith K. took the time to understand our needs and wants. He was able to discern what vehicle we were really searching for. Keith literally coordinated with most of the other departments in the dealership to get it prepared for us in an extreme time crunch. Eric Hoffman in Service is the reason my family looked at Lexus for a replacement vehicle in the first place. Grant did an excellent job trouble shooting the issue on my previous car. Eric did a phenomenal job of representing Lexus and all it stands for. Eric does Lexus proud everyday. This entire car buying experience was unusual for me. But Lexus of Rockford made it terrific. Thank you! More

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If you are looking for a top notch dealership this is the place. From the service department all the way to management, you will not be disappointed. The people I worked with were very helpful in finding a u place. From the service department all the way to management, you will not be disappointed. The people I worked with were very helpful in finding a used vehicle that was right for me. Thank you for my very positive experience! More

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