Rob Edmonds | Page 31

This is our second purchase from Mercedes Benz of Hagerstown and our first time with Rob. The quality and customer service is top notch. Rob answered all of our questions and his knowledge of the veh Hagerstown and our first time with Rob. The quality and customer service is top notch. Rob answered all of our questions and his knowledge of the vehicle is impressive. We DEFINITELY recommend buying your next car from there. More

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This was certainly one of the easiest vehicle purchases we have ever made! Rob was on point with every aspect, from the test drive, paperwork, answering my questions to delivering the vehicle over an hour we have ever made! Rob was on point with every aspect, from the test drive, paperwork, answering my questions to delivering the vehicle over an hour away at no charge! I will definitely do more business at Mercedes Benz of Hagerstown! Thank you for making this experience so effortless! More

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This was our second Mercedes SUV we have bought from Hagerstown Mercedes Benz. We looked at another GLE 350 at another Mercedes Benz dealership but the sales associate was so pushy, gave us misleading i Hagerstown Mercedes Benz. We looked at another GLE 350 at another Mercedes Benz dealership but the sales associate was so pushy, gave us misleading information and was only looking for a quick same day sale. We had a completely different experience with Rob at Hagerstown Mercedes Benz. He was very patient with us, promptly returned our phone calls, answered all of our questions, was accomodative with our schedule as far as test drive and delivery, worked with us to get the vehicle in our price range and financing options. He even followed up after the sale with setting up some of the user features of the car. Rob was not a pushy salesman and was not looking for a same day sale that is why we bought from him and Hagerstown Mercedes Benz. I would highly recommend them and their service dept is great too. It's just a satisfying over all experience owning a vehicle from their dealership! More

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No follow up til too late Contacted the dealership to get a new lease on a GLB as my GLK LEASE was expiring. This sales person never called me back even though I drove to th Contacted the dealership to get a new lease on a GLB as my GLK LEASE was expiring. This sales person never called me back even though I drove to the dealership to test drive ( which was significant on my part as a 70 year old high risk person for the virus) but he was with a customer. No problem but he waited over a week to reach back out to me. This is the second time I have had this buying experience with te sales department and honestly feel discriminated by them as a woman. However, the salesperson from Catonsville Md not only called back but sent me all the paperwork on his models, assisted with delivery by bringing the car to me. I leased a $48,000 car within I week of my inquiry. More

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The crew was very helpful in the buying process. We have bought several vehicles from this dealership and it is always a pleasure working with them. bought several vehicles from this dealership and it is always a pleasure working with them. More

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Mercedes Benz of Hagerstown is an amazing dealership!I These guys are so helpful, caring, and will bend over backwards to help. So very pleased!!! These guys are so helpful, caring, and will bend over backwards to help. So very pleased!!! More

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Great buying Experience! We worked with Rob Edmonds and he couldn’t have been more helpful from my first inquiry all the way until left the parking lot. We purchased the car We worked with Rob Edmonds and he couldn’t have been more helpful from my first inquiry all the way until left the parking lot. We purchased the car for my parents and he made sure all aspects of the sale went smoothly. Would highly recommend Rob and Mercedes-Benz of Hagerstown to anyone looking to buy a Mercedes More

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Great experience, would do it again The people are great, the cars are great and the deals are great. This out 10th car from them and my wife plans to buy a new one soon. It's great wo The people are great, the cars are great and the deals are great. This out 10th car from them and my wife plans to buy a new one soon. It's great working with Mike Lavrenchik. More

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Professional, friendly, and knowledgeable. Great experience, Rob Edmonds was a great sales representative. Lisa Stonebreaker was also very helpful in the service Dept. If only they would have a 50 experience, Rob Edmonds was a great sales representative. Lisa Stonebreaker was also very helpful in the service Dept. If only they would have a 50% off day, Then I could rate them as best car buying experience ever!! More

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Rob and Austin actually made purchasing a car pleasurable. My wife and I were very comfortable dealing with Mercedes Benz of Hagerstown. Thank you both for being pleasant and professional. pleasurable. My wife and I were very comfortable dealing with Mercedes Benz of Hagerstown. Thank you both for being pleasant and professional. More

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