Rob Ochoa | Page 2

Very well organized and run. Focused on customer satisfaction. Very well trained employees that are very attentive to customers. Finds a way to address any issue that may arise that might negatively satisfaction. Very well trained employees that are very attentive to customers. Finds a way to address any issue that may arise that might negatively affect a customer’s interests. More

by Jfspeelman49 Verified Customer Verified Customer

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Doing a great job And I enjoy your service I'm very very sure I will recognize all my friend to have business with your company sure I will recognize all my friend to have business with your company More

by aofemolas Verified Customer Verified Customer

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Great experience. Thank you all. I’m very pleased with my experience. Special thanks to Danh in sales, James in finance, and Rob in service. experience. Special thanks to Danh in sales, James in finance, and Rob in service. More

by J.austin26 Verified Customer Verified Customer

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Always nice. New location is awesome. I’ve been doing business with Northside for over 20 years, and I will keep coming back. Thank you. business with Northside for over 20 years, and I will keep coming back. Thank you. More

by B.K.DENNIS Verified Customer Verified Customer

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Everyone working at this facility is extremely helpful. Besides having beautiful vehicles, Lexus customer service is ALWAYS top notch which makes my 3rd RX purchase justifiable. Erica Pollino is a phenome Besides having beautiful vehicles, Lexus customer service is ALWAYS top notch which makes my 3rd RX purchase justifiable. Erica Pollino is a phenomenal sales agent. She answered every question with no hesitation, proving how knowledgable she is regarding your vehicles and Lexus as a whole. My service consultant Kyle Galindo always meets my expectations. He’s always going above and beyond to make sure that my service experience is met to my satisfaction. I’ve enjoyed working with both, Erica and Kyle. Thank You More

by Mina Verified Customer Verified Customer

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service wifes es350, excellent service from staff. excellent service, svc mgr ALchoa was kind enough to show me the huge and high tech serivice bldg. The Alchoa introduced me to Mark Green who sold me excellent service, svc mgr ALchoa was kind enough to show me the huge and high tech serivice bldg. The Alchoa introduced me to Mark Green who sold me a used Lexus. All around excellent experience. More

by TLAVOICE Verified Customer Verified Customer

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I honestly didn’t think Northside Lexus could get any better but it just did.....today! My experience with service manager Rob Ochoa and service adviser, Ruben, was absolutely positively phenomenal!! Th better but it just did.....today! My experience with service manager Rob Ochoa and service adviser, Ruben, was absolutely positively phenomenal!! The time and attention they gave me was exceptional! I came to dealership to pick up my license plates and registration and encountered a mechanical issue with my car that was resolved immediately! Rob’s honesty and transparency is almost unheard of in the car business. When I left, I honestly felt like I had friends for life which is also unusual! This dealership is one of a kind and I will continue to do business here referring ALL my loved ones! I really can’t say enough about Rob Ochoa and the customer service provided by him! I GUARANTEE you that you won’t be disappointed with this dealership from sales to service and if you are you probably need to check yourself! More

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