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Rob Ochoa
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Rob Ochoa | Page 2
Fixed Operations Director
Northside Lexus
24222 Interstate 45 North
Spring , TX 77386
13 Reviews
Dealership Experience
30 yrs, 7 mos
13 Reviews
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13 Reviews of Rob Ochoa
March 31, 2021
Everyone working at this facility is extremely helpful. Besides having beautiful vehicles, Lexus customer service is ALWAYS top notch which makes my 3rd RX purchase justifiable. Erica Pollino is a phenome Besides having beautiful vehicles, Lexus customer service is ALWAYS top notch which makes my 3rd RX purchase justifiable. Erica Pollino is a phenomenal sales agent. She answered every question with no hesitation, proving how knowledgable she is regarding your vehicles and Lexus as a whole. My service consultant Kyle Galindo always meets my expectations. He’s always going above and beyond to make sure that my service experience is met to my satisfaction. I’ve enjoyed working with both, Erica and Kyle. Thank You More
by Mina
Verified CustomerOther Employees Tagged: Erica Pollino, Marcus Atkins , Kyle Galindo, James Vu
Helpful 
May 13, 2020
service wifes es350, excellent service from staff. excellent service, svc mgr ALchoa was kind enough to show me the huge and high tech serivice bldg. The Alchoa introduced me to Mark Green who sold me excellent service, svc mgr ALchoa was kind enough to show me the huge and high tech serivice bldg. The Alchoa introduced me to Mark Green who sold me a used Lexus. All around excellent experience. More
by TLAVOICE
Other Employees Tagged: Mark Green, Marcus Atkins
February 12, 2020
I honestly didn’t think Northside Lexus could get any better but it just did.....today! My experience with service manager Rob Ochoa and service adviser, Ruben, was absolutely positively phenomenal!! Th better but it just did.....today! My experience with service manager Rob Ochoa and service adviser, Ruben, was absolutely positively phenomenal!! The time and attention they gave me was exceptional! I came to dealership to pick up my license plates and registration and encountered a mechanical issue with my car that was resolved immediately! Rob’s honesty and transparency is almost unheard of in the car business. When I left, I honestly felt like I had friends for life which is also unusual! This dealership is one of a kind and I will continue to do business here referring ALL my loved ones! I really can’t say enough about Rob Ochoa and the customer service provided by him! I GUARANTEE you that you won’t be disappointed with this dealership from sales to service and if you are you probably need to check yourself! More
by Rknocky
Other Employees Tagged: Herb Mills , Ruben
