Robert Hepner
Robert Hepner at Carman Ford Lincoln

Robert Hepner | Page 19

Ford Business Manager

Carman Ford Lincoln

193 S DuPont Highway
New Castle, DE 19720

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5.0
294 Reviews

Over 25 years in the automotive industry. I care about my clients and what to make their experience the best they have ever had. I served my country for 9 years in the Navy and I am very proud to have served. I have 6 kids and 8 grandkids and a wonderful Wife (Sol) that I love dearly. Love to fish and spend time with the family are two of my favorite things to do.

Dealership Experience

13 yrs, 6 mos

5.0

294 Reviews

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294 Reviews of Robert Hepner

October 30, 2018

Dealership Rating
Employee Rating

Great Sales knowledge of vehicle was excellent. The price was great. The staff was friendly and accommodating. The no pressure sales approach was really ap More

by My new continental
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Giacchino , Jai (JJ) Nichols

October 20, 2018

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Employee Rating

Amazing!!! Mr. Elmore and staff were extremely professional and explained everything in great detail. Amazing customer service from beginning to end from all the More

by Ricko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Brabender, Joe Giacchino, Dan Giacchino , Wesley Dickerson-Elmore

September 22, 2018

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Employee Rating

Excellent customer service Wesley provided excellent customer. He was very kind and friendly. He answered all my questions and was very knowledgable. By the end of the night I More

by Martinez488
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wesley Dickerson-Elmore

September 08, 2018

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Employee Rating

Purchase of a ‘18 Ford F-150 XLT This is the second new car purchase I have had with Carman Ford, JJ Nichols is the best sales associate ,great job! Would highly recommend ! More

by F150xltowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Brabender , Jai (JJ) Nichols

August 17, 2018

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Excellent Best place we have dealt with. Feel right at home. Would and have recommended dealer to potential customers. Sister has gotten 2 vehicles so far More

by Marge Thompson
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

August 17, 2018

Dealership Rating

shyster I hate being taken advantage of. When you come in with a budget and all you shown are things above that, it insulting. When you say the cost should More

by bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gary Santora , Erwin Lee

July 25, 2018

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Getting the deal done! I couldn't ask for a more professional salesman ! very detailed patient honest straight forward sales man with a beautiful smile! Thank you and your t More

by Ortizs 2627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Giacchino , James Davis

July 20, 2018

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Employee Rating

Great dealership The staff especially the sales personal are the best My sales man James took all the time just to ensure me that my decision to purchase my new used More

by 2shereca
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Davis

June 21, 2018

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Employee Rating

Outstanding Sales Team Sales experience was exceptional. From the sales manager (Frank) to the Salesman (JJ) to the finance manager ( Bob). The purchase, the delivery, the f More

by glennpfeil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Giacchino, Frank Azan , Jai (JJ) Nichols

June 12, 2018

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Employee Rating

Enjoyable I have now proudly purchased my 5th and 6th vehicle from Carman Ford. I really enjoy working with Todd at fors and Frank over on the Lincoln side over More

by Blackstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Brabender , Wesley Dickerson-Elmore

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