Robert Hepner
Robert Hepner at Carman Ford Lincoln

Robert Hepner | Page 18

Ford Business Manager

Carman Ford Lincoln

193 S DuPont Highway
New Castle, DE 19720

Contact Me
5.0
294 Reviews

Over 25 years in the automotive industry. I care about my clients and what to make their experience the best they have ever had. I served my country for 9 years in the Navy and I am very proud to have served. I have 6 kids and 8 grandkids and a wonderful Wife (Sol) that I love dearly. Love to fish and spend time with the family are two of my favorite things to do.

Dealership Experience

13 yrs, 6 mos

5.0

294 Reviews

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294 Reviews of Robert Hepner

July 24, 2019

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Employee Rating

New Car purchase - great from start to finish Great experience - I purchased a new 2019 Lincoln MKZ . Salesman (John Macdonald) was very pleasant, helpful, knowledgeable, and helped me through the More

by aspen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Azan , Steve Hudson, John Macdonald

July 17, 2019

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Great Customer Service! Thank you James and Frank for working with us to purchase the car that we truly feel comfortable driving! Seamless process! We will be back! More

by Margie D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Azan , James Davis

June 26, 2019

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Wonderful Experience!!! Amazing Customer Service!!! No Pressure ever, answered all questions efficiently, respectfully, they were so extremely helpful and patient listening More

by C. Mason
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 20, 2019

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Amazing We had the most wonderful helpful people at Carmon Ford they went far and beyond to help us especially Bob Harpner we could never say thank you enough More

by KimNTerry16115
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Giacchino, Vincent Grimaldi

April 24, 2019

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Carman Ford made it happen! I really wanted a Ford Explorer but was concerned I would not be able to afford one. Dan shine found a 2019 Explorer with the exact extras I needed, b More

by HappyExplorerOwner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Shine

April 08, 2019

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New Car Thank you John McDonald for helping me buy my new Lincoln. I appreciate your patience while I decided what I wanted. Everyone at the dealership was so More

by SusanK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Giacchino, Joe Giacchino , John McDonald

February 22, 2019

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Excellent service Jai Jai was great to work with! My brother and I test drove multiple cars until we found the right one! Jai Jai was very patient and extremely knowled More

by Walker29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jai (JJ) Nichols

January 06, 2019

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Awesome Experience! This is the best car buying experience that I've ever had. The sales person Scott Ponsell was very respectful and didn't pressure me. I truly apprecia More

by RobinS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Giacchino, Scott Ponsell

December 18, 2018

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Excellent Guy's!! After totalling my 2008 Mitsubishi, I dreaded the task of finding a replacement. Both JJ and Frank were awesome to deal with and made the process pain More

by TotaledMitsubishi
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Azan , Jai (JJ) Nichols

November 08, 2018

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Employee Rating

First Class Service It was a great experience, by far the best I have had purchasing a vehicle. The entire team was welcoming and knowledgeable. I felt they catered to my More

by JulBeArt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Giacchino , James Davis, Jai (JJ) Nichols, John MacDonald *****

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