It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!
February 10, 2021
"I loved the buying experience working with Paul..."
- pen1721 Verified Customer
I loved the buying experience working with Paul Silverman! Very knowledgeable and professional!
I'm not happy with parts dept. who misquoted pricing to me! Checked with another dealer for proper pricing! Also, I had issue with AccuraLink in my car! Repeated calls and referral to tech support! Never a call back in two weeks....is this the way to treat a first time Acura buyer? I asked for area manager to call me about the problem! Suddenly, today, my AcuraLink started working. Still no call back.
Thank you for leaving this positive review, we are very sorry to hear that you weren't fully satisfied with your experience. If you wouldn't mind reaching out to us directly, we would like to see if there is anything we can do to turn this around for you.
February 05, 2021
"Always great service. I feel comfortable with my service..."
- Dmcmackin Verified Customer
Always great service. I feel comfortable with my service advisor because he gives me great advice and keeps my car in great shape.thanks to Nick for all the great service!
Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick, and we look forward to working with you again.
January 21, 2021
"We are very happy with your work and people, that is the..."
- Rudy and Betty Brown Verified Customer
We are very happy with your work and people, that is the reason we have returned three times to purchase cars from Jackson Acura. Convenient and helpful always!
Thank you for taking the time to leave this 5-star review for our service department!
October 29, 2020
"Chege arranged for my new car to get the front windows..."
Chege arranged for my new car to get the front windows tinted. He had a loaner car ready for us so that we didn’t have to sit and wait. Everything was set up with no wait time. Yvonne was also very helpful. She arranged for the car to have mud flaps put on the same day and arranged for a driver to deliver the car to my home and pick up the loaner. Very friendly people! And Robert, in the parts department was very helpful in selecting the cargo liner for my car as well as other items.
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