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Robin Knapp
149 Reviews
USAF Veteran and retired Supervisory Special Agent/Special Agent with NCIS (29 years U.S. Government Service). Currently serving as a County Commissioner for Onslow County (Elected). Married with four children (3 daughters and one son) and resides in Jacksonville since 1990.
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Retired NCIS Supervisory Special Agent/Special Agent
149 Reviews
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149 Reviews of Robin Knapp
August 15, 2024
My service at Moore Buick was amazing as always. Moore Buick is the absolute BEST in Jacksonville. I am a local resident to Jacksonville, and I have never trusted a car dealer in the area due to the Moore Buick is the absolute BEST in Jacksonville. I am a local resident to Jacksonville, and I have never trusted a car dealer in the area due to the negativty that circulates. My parents never bought a car in Jacksonville growing up. I had my first experience in 2020 when I purchased my Acadia. Robin was amazing. In Feb of this year I brought a friend to look at cars, and ended up purchasing my new car. I was worried that Moore wouldn't be able to service the car due to make and model. However, they WERE! Thank you LORD! I have never experienced service better than the service at Moore Buick since I have been driving. Emily was my service advisor this time and she was great. I have worked with several over my time using Moore Buick and they have all been wonderful. Also, Ryan was wonderful in finance when I bought my car. Thank you all! More
by jennalonofrio
Verified CustomerOther Employees Tagged: Ryan Kephas, Juan Espinoza, John Stephens, Jennipher Likens, Kendra Marshburn , Wayne Pohlman, Emily Chance
August 14, 2024
Extremely nice and explained things that were not clear about services. When they could not help me they referred me to someone who could. A bit overpriced but typical for dealership rates. about services. When they could not help me they referred me to someone who could. A bit overpriced but typical for dealership rates. More
by marissaakers
Other Employees Tagged: Steve Taylor, Paul Henry, Matt Cisneros, Kendra Marshburn , Allen
August 08, 2024
I have been coming here for years we bought our truck here and bought another one a few months ago . The service dept has always treated me well . I bring my company van here for service and repairs. here and bought another one a few months ago . The service dept has always treated me well . I bring my company van here for service and repairs. More
by BOB.HINTON
Other Employees Tagged: Paul Henry, Rj Filoon
May 28, 2024
I was very satisfied with the quick response to my vehicles needs. Great service and pleasant staff. vehicles needs. Great service and pleasant staff. More
by chaslena921
Other Employees Tagged: Paul Henry , Emily
May 26, 2024
Good experience in purchasing truck and having running boards installed however was not told about service plan I paid for which I thought was something offered by dealership but because my paperwork was boards installed however was not told about service plan I paid for which I thought was something offered by dealership but because my paperwork was just continuously handed to me to sign I didn’t have full disclosure. Sales person promised detailing of my truck when I had running boards installed due to dealership closing at the time I was signing papers but I didn’t receive the detailing service. Either way I love my truck . More
by rcbk
Other Employees Tagged: Paul Henry
May 23, 2024
Great team at Moore! Honest and trustworthy, I would come back again. They wanted to make sure I was happy. Honest and trustworthy, I would come back again. They wanted to make sure I was happy. More
by eben.buxton
Other Employees Tagged: Paul Henry, Matt Cisneros
April 25, 2024
Everything went smoothly very happy robin was great the whole process was fast and easy whole process was fast and easy More
by dogtired13
Other Employees Tagged: Paul Henry , Wayne Pohlman
March 30, 2024
Took my vehicle in for a battery cable issue. Allen and his team of expert mechanics pin pointed the issue and discussed several options. Allen showed concern for the issue and provided severa Allen and his team of expert mechanics pin pointed the issue and discussed several options. Allen showed concern for the issue and provided several options for a better outcome for my vehicle. The service staff at this dealership is awesome. More
by BRIAN_BAILEY
Other Employees Tagged: John Gibson, Jennipher Likens, Rj Filoon , Dakota Sinks Five Stars, Walter Cordero Five Stars Allen Five Stars
March 30, 2024
Great experience! Negotiations were very low stress, and finance office was speedy. Good followup with me the next week. Negotiations were very low stress, and finance office was speedy. Good followup with me the next week. More
by tooey734
Other Employees Tagged: Ryan Kephas , Wayne Pohlman
March 27, 2024
They were prompt helpful and informative on any questions I had. Keep up the great service! I had. Keep up the great service! More
by ecrentajohn
Other Employees Tagged: Ryan Kephas, Jennipher Likens, Rj Filoon
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