Roger Prentiss
Roger Prentiss at Otto Cadillac

Roger Prentiss | Page 14

Service Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.8
249 Reviews
4.8

249 Reviews

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249 Reviews of Roger Prentiss

December 03, 2023

Dealership Rating
Employee Rating

all staff very friendly from the time you drive in the last time I was there thev vacumed my car that was great and amber young is just the best very personable More

by danytom38
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Dawn Crossley

December 02, 2023

Dealership Rating
Employee Rating

The service is great. The employees are always pleasant. What really impresses me is that the manager, Bill, has remembered my name from the very first time I came to have More

by littlepinkcottage.aidonebergin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Dawn Crossley

November 22, 2023

Dealership Rating
Employee Rating

Everyone at the dealership took excellent care of me. We had a small problem that was handled professionally and resolved my problem to my satisfaction. Best dealership ever. More

by mjegolfman2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 21, 2023

Dealership Rating
Employee Rating

Otto Cadillac worked with me to ensure my vehicle was fixed in a timely manner. More

by allisonjshannon31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

November 21, 2023

Dealership Rating
Employee Rating

The show room and service areas are clean and well done. The staff is professional and very friendly. They keep you informed on the status of your vehicle. They provide complementary coffee, tea,and wate More

by CHESTERWBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

November 17, 2023

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Employee Rating

The most reliable and friendly dealership around. The sales and service are the best in town. More

by Leah t.
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto, Bill McLean, Amber Young , Dawn Crossley, Steve Le Mon

November 14, 2023

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Employee Rating

Very nice new building state of the art, a pleasure to visit and get work done More

by erniebarkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Dawn Crossley

November 13, 2023

Dealership Rating
Employee Rating

Great place to bring your car. I love them they point you in the right direction always👏 ❤️ More

by Lovelove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Dawn Crossley

November 06, 2023

Dealership Rating
Employee Rating

I have been a fan of Otto Cadillac since my first purchase of a new car. I am never disappointed with their service and friendly manners and you’re treated like a family member. Super service! More

by acgilbert797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

October 23, 2023

Dealership Rating
Employee Rating

My experience with Otto Cadillac dealership has been a very good one. I’ve used Otto Cadillac dealership for many years. The salesman, Mike Caccese is very knowledgeable and patient with his customers. He More

by Patton728
Sales Price Transparency
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Recommend Dealer
Yes
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