Roger Prentiss
Roger Prentiss at Otto Cadillac

Roger Prentiss | Page 5

Service Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.8
249 Reviews
4.8

249 Reviews

Write a Review

249 Reviews of Roger Prentiss

May 22, 2025

Dealership Rating
Employee Rating

Great service department. They had my car ready very quickly and also did all the updates that I was due. More

by cmr1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 18, 2025

Dealership Rating
Employee Rating

My car has been in for service for 35 days. I'm still waiting on reimbursement from a tow, and damaged driveway (due to transmission fluid). More

by dlabunsk
Recommend Dealer
Yes

Other Employees Tagged: Roger Prentiss

May 12, 2025

Dealership Rating
Employee Rating

Outstanding service dept. Always go above and beyond. My vehicle is always returned clean and shiny shiny More

by ToddHanlon145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 08, 2025

Dealership Rating
Employee Rating

Bill in service is amazing. Always goes above and beyond. His entire department goes above and beyond. More

by ToddHanlon145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 04, 2025

Dealership Rating
Employee Rating

They are always helpful and professional, when automobile that l purchased from another dealership was inot there for me, they were. They were great. More

by ginam
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Young, Kelly Jo Wisler

April 27, 2025

Dealership Rating
Employee Rating

Dealership is the best I’ve ever had. Great pricing, service and timely repairs. Appointments are on time and the service department personnel is second to none. More

by mjegolfman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 24, 2025

Dealership Rating
Employee Rating

From the very start of stepping foot on the property, my wife and I were treated with kindness and respect. We were not pushed into any direction regarding to buy or not to buy a vehicle. The respectful nat More

by Nysp960
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

April 08, 2025

Dealership Rating
Employee Rating

TOP NOTCH TREATMENT AND SERVICE. FROM SALES TO SERVICE, WE ARE VERY IMPRESSED AND WILL RETURN. START OF A GREAT RELATIONSHIP. More

by jeffreymatthews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 03, 2025

Dealership Rating
Employee Rating

I wish it hadn’t taken me so long to find Otto Cadillac! ! I can’t say enough great things about this dealership and service center. They are honest, friendly, accommodating, and professional. I will stay w More

by samgazzillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 28, 2025

Dealership Rating
Employee Rating

Billy exceeded his white glove service (as usual ) as he has for the last 12 years. Can’t say enough about him and Rodger and the whole service team More

by jeff@thefrasercompanies.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
5
...

Dealership Inventory (105 Vehicles)

used 2024 Cadillac XT6 car, priced at $43,500
2024 Cadillac XT6
used
Silver exterior
9-Speed Automatic
AWD
used 2025 Cadillac CT5 car, priced at $45,850
2025 Cadillac CT5
used
Silver exterior
10-Speed Automatic
AWD
used 2022 Subaru Crosstrek car, priced at $23,700
2022 Subaru Crosstrek
used
Blue exterior
Lineartronic CVT
AWD
used 2022 Lincoln Nautilus car, priced at $33,450
2022 Lincoln Nautilus
used
Black exterior
8-Speed Automatic
AWD
used 2022 Chevrolet Traverse car, priced at $21,950
2022 Chevrolet Traverse
used
Black exterior
9-Speed Automatic
AWD
used 2023 Honda Civic car, priced at $20,750
2023 Honda Civic
used
Gray exterior
CVT
FWD