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Ronald Fodrey
Ronald Fodrey | Page 5
Sales Manager
Autonation Subaru Carlsbad
5500 Paseo Del Norte
Carlsbad, CA 92008
56 Reviews
56 Reviews of Ronald Fodrey
February 27, 2022
Salesman was very helpful and easy to work with. Love my new Subaru. Thank You Love my new Subaru. Thank You More
by HEATHERTESIERO
Verified CustomerOther Employees Tagged: Yuri Ganzha
February 24, 2022
Excellent customer service, from sales to finance! Working with Manny was a pleasure. He went out of his way to ensure we were happy with our purchase. Working with Manny was a pleasure. He went out of his way to ensure we were happy with our purchase. More
by NHALLER
Other Employees Tagged: Manuel Morataya , Joey in F&I
January 18, 2022
First: the advisor Lester, was phenomenal. Second: Beyond that, the women answering the phone at the service department were rude to the point of hanging up on me twice. Before that I left two messages which that, the women answering the phone at the service department were rude to the point of hanging up on me twice. Before that I left two messages which were never returned until I left one to Lester’s direct line. He called me back within the hour. Third: $100 for an oil change is shameful. Fourth: A part was ordered and I was never advised it was in. Was told two or three days. If it wasn’t for me calling 10 days later, I’d still be wondering. So much for customer service. Fifth: Again Lester was the only bright spot in this encounter. He was thorough, respectful and took the time to go over things in detail. You should keep him around, he will help you clean your act up. People go to a dealer for a specific level of service. The advisor can only do so much. This boils down to poor leadership and management. While Covid is responsible for some of todays issues, dealers need to be aware of this and adjust accordingly. Your dealership has failed the primary responsibility: CUSTOMER SERVICE. More
by dcon3130
Other Employees Tagged: Don Elliott, Dustin Taylor, Nathan Thompson, Seth Sonstein, Armando Rodrigues, Lester Cochran, Jamie Weeks
January 10, 2022
Matt is great sales guy. Also Janet was included, she did great job. The financial guy (sorry I forgot his name) also did great job. The coffee was good. Overall great experience working with you guys. great job. The financial guy (sorry I forgot his name) also did great job. The coffee was good. Overall great experience working with you guys. More
by jakedr
Other Employees Tagged: Matthew Caulfield
January 07, 2022
absolutely awesome ! Terrence was beyond amazing and so helpful. made the process incredibly simple, fun, and delightful. 10/10 helpful. made the process incredibly simple, fun, and delightful. 10/10 More
by moyacullo
Other Employees Tagged: Terrence Sterbenz
December 31, 2021
Friendly and knowledgeable sales and finance. They answered every question and really made buying my new Forester…dare I say…pleasant. answered every question and really made buying my new Forester…dare I say…pleasant. More
by michelle.fulton
Other Employees Tagged: Uzair Tahir , Christy Vogel
December 26, 2021
Not happy about paying the $2,000 over MSRP. The sales rep Matt was the biggest reason I made the purchase. I'm very passionate about Toyota vehicles as they last a very long time. Hopefully this vehicle rep Matt was the biggest reason I made the purchase. I'm very passionate about Toyota vehicles as they last a very long time. Hopefully this vehicle does the same. More
by egramm
Other Employees Tagged: Matthew Caulfield , Tanner Knapp
December 17, 2021
The salesman, Sean Madrid, was knowledgeable and pleasant to deal with. We would have appreciated getting two key fobs with the car we bought but Sean researched how to order one and sent a text to tell us. to deal with. We would have appreciated getting two key fobs with the car we bought but Sean researched how to order one and sent a text to tell us. The young woman, Shannon, that handled the paperwork did a fast and thorough job. More
by bennick0
Other Employees Tagged: Sean Madrid
November 05, 2021
Our salesman Matt was easy to work with and very helpful with any and all questions we had. He was very knowledgeable when it came to teach me how my new car worked and answered questions I didn’t even know with any and all questions we had. He was very knowledgeable when it came to teach me how my new car worked and answered questions I didn’t even know I had. More
by Malum
Other Employees Tagged: Matthew Caulfield
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