Ross Leffelman | Page 10

No one notified me that my vehicle was ready to be picked up. What I don't like are the excuses giving to me as to why no one called up. What I don't like are the excuses giving to me as to why no one called More

by JEFF270 Verified Customer Verified Customer

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They did not try to sell me anything I didn’t want and got me the truck I wanted! got me the truck I wanted! More

by amj079 Verified Customer Verified Customer

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I enjoyed working with Marvin. He was very nice, knowledgeable and honest. Everyone at the dealership treated me well and professional. He was very nice, knowledgeable and honest. Everyone at the dealership treated me well and professional. More

by cottrellb1 Verified Customer Verified Customer

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Great customer service, not pushy or the feel of being pressured. Non stressful vehicle purchase! pressured. Non stressful vehicle purchase! More

by tmmesser Verified Customer Verified Customer

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Muy buen trato y excelente vehículo todos ahí lo tratatan muy bien y buen cafe muy bien y buen cafe More

by vero1431 Verified Customer Verified Customer

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Great experience from some amazing professionals who helped us every step of the way with our purchase! helped us every step of the way with our purchase! More

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Buying car from Jeff was an easy and stress free experience, I did not feel pressured into buying anything I didn’t want, he answered all my questions that I had, and he was super helpful and friend experience, I did not feel pressured into buying anything I didn’t want, he answered all my questions that I had, and he was super helpful and friendly! I got a great deal on an awesome car thanks to him! More

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I did not have a positive sales experience here. The sales manager was more interested in profit than the customer. I ordered a vehicle to meet my families needs and budget. The vehicle that was sol The sales manager was more interested in profit than the customer. I ordered a vehicle to meet my families needs and budget. The vehicle that was sold to me had additional items added to it that I did not want and the sales manager said she had no power to do anything about that and I had to pay for those add one. Furthermore, to add insult to injury, she offered to buy my kids and I hats. Apparently adding $600 to the vehicle can be remedied by buying hats. I’ve had great experiences with the service department so that’s good. I will opt be recommending my sales manager to anyone and may even recommend they take their business elsewhere (Tucson or Phoenix). -edit- Mr. Ross made things right with this deal by compensating me for the cost of the add ons. I would add that I had a positive experience up to the point of the vehicle sale. Thankfully Mr. Ross made things right in the end. Because of this, I would give Sierra Toyota another chance at my business in the future, however I would work with another salesman. * Thank you Ross for reaching out and taking care of me and my family. Your response goes a long way in my book. More

by JOEY_HATCH Verified Customer Verified Customer

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The only dealer to give me a discount! I contacted about three or four dealers in Phoenix - that I have bought several vehicles from for work - and none of them would give me any discount I contacted about three or four dealers in Phoenix - that I have bought several vehicles from for work - and none of them would give me any discount More

by GEORGE.ROCHELEAU Verified Customer Verified Customer

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This dealership is extraordinary. I purchased my third vehicle with them and I have been please with each purchase. They are not high pressure, their financing is great and the servic I purchased my third vehicle with them and I have been please with each purchase. They are not high pressure, their financing is great and the service department is excellent. If you need a new or used car contact them first, you won't be disappointed. More

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