Ross Leffelman | Page 10
General Sales Manager
Sierra Toyota
2596 East Fry Blvd
Sierra Vista, AZ 85635
I have been with Sierra Toyota since April of 2005 when I moved my family from Illinois to Sierra Vista to join the team at Sierra Toyota. I have over 35 yrs of experience with Toyota. I am also very happy to be part of the always improving sales process that has helped us win the coveted Dealer Rater dealer of the year award 8 of the last 11 years and consitently win the Toyota Presidents award.
Read moreDealership Experience
21 yrs, 2 mos
Industry Experience
36 yrs, 8 mos
331 Reviews
Write a Review331 Reviews of Ross Leffelman
September 28, 2022
No one notified me that my vehicle was ready to be picked up. What I don't like are the excuses giving to me as to why no one called up. What I don't like are the excuses giving to me as to why no one called More
Other Employees Tagged: Julie Ramirez, KC Han, Mayra Lopez , Gilbert Diaz
September 24, 2022
They did not try to sell me anything I didn’t want and got me the truck I wanted! got me the truck I wanted! More
Other Employees Tagged: Ry'n Nabeeh, Julie Ramirez, Jeff Bennett, Eric Morales, Lynn Burns, Mayra Lopez , Scott Allen, Gilbert Diaz, Marvin Morris
September 15, 2022
I enjoyed working with Marvin. He was very nice, knowledgeable and honest. Everyone at the dealership treated me well and professional. He was very nice, knowledgeable and honest. Everyone at the dealership treated me well and professional. More
Other Employees Tagged: Julie Ramirez, Lynn Burns , Marvin Morris
September 06, 2022
Great customer service, not pushy or the feel of being pressured. Non stressful vehicle purchase! pressured. Non stressful vehicle purchase! More
Other Employees Tagged: Mayra Lopez
July 16, 2022
Great experience from some amazing professionals who helped us every step of the way with our purchase! helped us every step of the way with our purchase! More
Other Employees Tagged: Jeff Bennett , Scott Allen
July 16, 2022
Buying car from Jeff was an easy and stress free experience, I did not feel pressured into buying anything I didn’t want, he answered all my questions that I had, and he was super helpful and friend experience, I did not feel pressured into buying anything I didn’t want, he answered all my questions that I had, and he was super helpful and friendly! I got a great deal on an awesome car thanks to him! More
Other Employees Tagged: Jeff Bennett
July 15, 2022
I did not have a positive sales experience here. The sales manager was more interested in profit than the customer. I ordered a vehicle to meet my families needs and budget. The vehicle that was sol The sales manager was more interested in profit than the customer. I ordered a vehicle to meet my families needs and budget. The vehicle that was sold to me had additional items added to it that I did not want and the sales manager said she had no power to do anything about that and I had to pay for those add one. Furthermore, to add insult to injury, she offered to buy my kids and I hats. Apparently adding $600 to the vehicle can be remedied by buying hats. I’ve had great experiences with the service department so that’s good. I will opt be recommending my sales manager to anyone and may even recommend they take their business elsewhere (Tucson or Phoenix). -edit- Mr. Ross made things right with this deal by compensating me for the cost of the add ons. I would add that I had a positive experience up to the point of the vehicle sale. Thankfully Mr. Ross made things right in the end. Because of this, I would give Sierra Toyota another chance at my business in the future, however I would work with another salesman. * Thank you Ross for reaching out and taking care of me and my family. Your response goes a long way in my book. More
Other Employees Tagged: Julie Ramirez
June 20, 2022
The only dealer to give me a discount! I contacted about three or four dealers in Phoenix - that I have bought several vehicles from for work - and none of them would give me any discount I contacted about three or four dealers in Phoenix - that I have bought several vehicles from for work - and none of them would give me any discount More
Other Employees Tagged: KC Han, Lynn Burns
June 02, 2022
This dealership is extraordinary. I purchased my third vehicle with them and I have been please with each purchase. They are not high pressure, their financing is great and the servic I purchased my third vehicle with them and I have been please with each purchase. They are not high pressure, their financing is great and the service department is excellent. If you need a new or used car contact them first, you won't be disappointed. More
Other Employees Tagged: Jeff Bennett , Brian Moldenauer
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