Rudy Sookraj

I couldn't be happier with my experience with Garavel Subaru and Rudy! He was patient, thoughtful, and a pleasure to work with. All the members of the team took my questions and concerns respectfully and Subaru and Rudy! He was patient, thoughtful, and a pleasure to work with. All the members of the team took my questions and concerns respectfully and discussed all my options with me based on my budget and lifestyle. I never felt pressured or rushed. I am so happy with my purchase and the experience it came with! More

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Outstanding experience with Rudy and Garavel Subaru. Throughout the entirety of the process, Rudy was attentive, knowledgeable, and helpful. Made every effort to answer questions and provide transparenc Throughout the entirety of the process, Rudy was attentive, knowledgeable, and helpful. Made every effort to answer questions and provide transparency throughout the process. Good not recommend anyone more! More

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Enjoyed the whole experience of shopping for a new car. Rudy was so helpful to explain both the features of the Crosstrek & Forester. After I thought the Forester would be better, we went for a test dri Rudy was so helpful to explain both the features of the Crosstrek & Forester. After I thought the Forester would be better, we went for a test drive, which definitely helped me decide that's the best one. The Staff then put all the steps in place to pick up the car that week. I would highly recommend this dealer as one to work with. More

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The vehicle seems to be operating as expected. I’m watching utube videos and learning the manual. The automatic starting feature has not been programmed as of yet. I have about 90 days to down I’m watching utube videos and learning the manual. The automatic starting feature has not been programmed as of yet. I have about 90 days to download the program. The cross track is beautiful and I love the color. More

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I rarely write reviews, but my experience with Garavel Subaru was so frustrating and disappointing that I feel compelled to warn others. From start to finish, the communication from this dealership was ab Subaru was so frustrating and disappointing that I feel compelled to warn others. From start to finish, the communication from this dealership was abysmal. Calls and emails routinely went unanswered, and when I did get a response, it was often vague, rushed, or dismissive. At no point did I feel like a valued customer — instead, I felt like an inconvenience. My salesperson, Rudy, was polite but seemed to know less about the vehicles than most customers. It was difficult to get clear, informed answers, and I often had to do my own research to understand key features and differences between models. To make matters worse, I was upsold on warranty add-ons at the end of the process — products that were presented as offering comprehensive coverage, including protection for failed electronics. Unfortunately, this turned out to be misleading. When issues arose, I learned the warranty didn’t actually cover what was promised. This felt deceptive and left me with a costly plan that offered little real value. I’ve been so frustrated with this experience that I’ve begun drafting emails to Senator Blumenthal’s office regarding what I believe is price gouging and misrepresentation in auto warranty sales. When I reached out to Subaru of America for help, I received minimal support. They either couldn’t or wouldn’t intervene, and their lack of follow-through made it clear that customer satisfaction ends the moment you leave the showroom. More

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Great customer service experience will recommend to everyone, it is well-known dealer in CT, lots of choices everyone, it is well-known dealer in CT, lots of choices More

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I had an incredible buying experience at Garavel. Visiting from out of state and my Outback broke needing significant work - older car and pricey repairs, flat bedded to Garavel on a recommendation. Visiting from out of state and my Outback broke needing significant work - older car and pricey repairs, flat bedded to Garavel on a recommendation. Well, I ended up buying a new Crosstrek and it was a very easy and very friendly process. Rudy was accommodating in every way - kind, personable, SO helpful, knew his stuff! Teddy was great too! It was like talking to old friends. Would definitely buy from Rudy again. Great ride back to Vermont, driving my new "Vermont State Car" - the SUBARU!!! PS - also was helped by Omar in Service with my old car, and he was great in getting me set, giving me a loaner, etc...... More

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Rudy answered all my questions, steered me in the right direction to the car I was looking for, and was very helpful explaining the features of the car. direction to the car I was looking for, and was very helpful explaining the features of the car. More

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Overall I had an excellent experience. The salesman was friendly and very helpful. He explained the car to me very well. The business manager was very thorough and explained everything I n The salesman was friendly and very helpful. He explained the car to me very well. The business manager was very thorough and explained everything I needed to know. My questions were answered and I’m very happy with my car. More

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We were really pleased with our experience with Rudy and the team at Garavel! No one was pushy and they were patient with our questions. the team at Garavel! No one was pushy and they were patient with our questions. More

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