Rufus Alexander
Rufus Alexander at Toyota Direct

Rufus Alexander | Page 4

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.5
86 Reviews
4.5

86 Reviews

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86 Reviews of Rufus Alexander

December 31, 2024

Dealership Rating
Employee Rating

On time, quick, everything seems to be OK. Staff was pleasnat, Waiting room was quiet and comfortable More

by m.fohl
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Snow, Derrick Palm , Can't remember

December 23, 2024

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Employee Rating

The services are good and I don't have anything else to say. thank you More

by Mohamedsacko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erika Almanza, Maggie Arnold

December 20, 2024

Dealership Rating
Employee Rating

Always going above and beyond helping with any concerns and issues, would recommend anyone to her. More

by duncan_dunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erika Almanza, Maggie Arnold

December 18, 2024

Dealership Rating
Employee Rating

Does not commuicate and does not know who brings in the car for service. Use human beings to serve customers not AI. More

by dollpeter699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 17, 2024

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Employee Rating

Very nice new set up for the customers. I don’t mind waiting for repairs More

by lsherri39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erika Almanza, Jim Elgin

December 15, 2024

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Employee Rating

Fast and friendly service. Done in about half the time quoted and came in under quote in price as well. More

by thenodrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erika Almanza, Maggie Arnold, Justin Cottone, Jim Elgin, Chris Grossman, Karly Bowers, Casey Canfora, Derek Cox, Ricky Deppen , I don't remember who assisted me, so I tried to give everyone 5 stars but the survey wouldn't let me

December 11, 2024

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Employee Rating

Awesome work, I was in and out within an hour. Thank you so much for everything More

by angelique_barnes
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

December 09, 2024

Dealership Rating
Employee Rating

Mr. Williams was terrific. I would go back to the dealership just to work with him again. The comradery that I observed between the workers was something to behold. Nice crew. More

by perrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged:

November 22, 2024

Dealership Rating
Employee Rating

Toyota direct doing good job and would like to come back My rating is excellent though My experience , Nice work keep going More

by warqad67
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

November 11, 2024

Dealership Rating
Employee Rating

Exceptional Customer Service that makes you feel well taken care of while you wait on your vehicle. More

by trmcday
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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