Ruslan Gayetsky | Page 18

Mark Eustice and Nick Lichaa had gone over and beyond their customer service in providing me with a beautiful new car and taking in my previous vehicle which I had major constant problems with. From the their customer service in providing me with a beautiful new car and taking in my previous vehicle which I had major constant problems with. From the moment of greeting me and just through the whole sales process, they were very professional, comforting, and made me feel as part of their family/friend. They did not at all act like sales people. Mark gained my trust and gave me confidence in the vehicle he was presenting to me. His vehicle knowledge was amazing and was able to answer every question I had. He was very patient with me and made himself always available as I had to wait for about 3 weeks to fix my current vehicle at the time in order to be able to trade it in for the new vehicle. His manager Nick personally called me himself to check up on me and give me updates. These men really went out of their way to make sure I was happy and made sure I wasn’t going to go elsewhere to purchase my car. I felt important and cared for. Russ Gayetsky helped finalized the deal. I love this guy too. He originally helped me with my previous vehicle and has always been helpful throughout the years. Today, I am now a proud owner of the new BMW Convertible M8 2020. I’d like to also thank Tony, Greg, Fernando, and Justine at the Service Department. They all deserve a 5 Star rating too! You guys make a great team! I thank you from the bottom of my heart for your continued assistance and newly found friendship. You guys ARE THE BEST!! I hope you guys get a raise now... You all deserve it! ~ JHON-JHON More

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Mark and Rus helped me purchase my first car and I couldn’t be happier with the experience. They answered all my questions and even helped me find a better rate than my previous car loan. The dealersh couldn’t be happier with the experience. They answered all my questions and even helped me find a better rate than my previous car loan. The dealership and documentation fees were very reasonable and I felt like they were transparent during the entire process. I would definitely recommend this dealership for anyone looking to buy a BMW in the area. More

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Joe was fantastic. Understood my needs and was honest about available cars in COVID. I love my new X1 and Joe was patient in showing me all the features and didn’t push anything on me. He got me a great about available cars in COVID. I love my new X1 and Joe was patient in showing me all the features and didn’t push anything on me. He got me a great car at the right price! Thanks Joe. More

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I wanted to trade in my 2016 428 for a new car. Joe made sure the X3m40i was the right car for me and was a pleasure to do business with. All the managers involved in the process were very helpful and answe sure the X3m40i was the right car for me and was a pleasure to do business with. All the managers involved in the process were very helpful and answered all my questions. When my girlfriends lease is up I will be taking her here to get a new car, and obviously I’ll be back to get my next car. More

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Mike was very helpful and very quick. He made the buying process easy and smooth. Ruslan also helped and informed us about different packages that could help us during the end of the lease! process easy and smooth. Ruslan also helped and informed us about different packages that could help us during the end of the lease! More

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Mark was very helpful in helping me find my first BMW. He is a little bit quiet at first, which I appreciate because he did not not come across as one of those pushy sales guys, but once I started asking him is a little bit quiet at first, which I appreciate because he did not not come across as one of those pushy sales guys, but once I started asking him questions, he immediately opened up and showed to be very knowledge. I highly recommend him! More

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pleasant experience we had a very nice experience with Freehold BMW. Mark Vicens was very helpful. He was very knowledgeable and made the experience a very pleasant one. we had a very nice experience with Freehold BMW. Mark Vicens was very helpful. He was very knowledgeable and made the experience a very pleasant one. Ruslan Gayetsky was also a pleasure to deal with. More

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Excellent Customer Care We were able to find our best yet BMW with the help of an exceptional team. Nick took personal care of us and oversaw the whole process from beginnin We were able to find our best yet BMW with the help of an exceptional team. Nick took personal care of us and oversaw the whole process from beginning to end. We had come to return our BMW 540i and did not have the next car picked and found ourselves in a difficult situation of having three drivers and one car at home. Nick took great interest in making sure that we walked away happy with our new BMW X7 and we cannot say enough good things about the car and the customer service we received from Nick, John and Ruslan. It was a pleasure working with all three of them. We have been doing business with the BMW Freehold team since 2006 and every time we decide to go somewhere else, we end up coming back to them because no one else can beat their price and customer service. Wholehearted thank you to the entire team! More

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John was very helpful in my need for my vehicle purchase, also professional & very nice & pleasant young man! Also worked with me I. My trade in vehicle & the price of my new vehicle! also professional & very nice & pleasant young man! Also worked with me I. My trade in vehicle & the price of my new vehicle! More

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Dominique, and the entire staff at BMW Freehold, made the car buying process so easy, especially considering all of the challenges related to the pandemic. Even after the car, they’ve been super accommodatin car buying process so easy, especially considering all of the challenges related to the pandemic. Even after the car, they’ve been super accommodating and helpful answering questions and helping me with things i need. More

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