Russell Casteel
Russell Casteel at Mac Haik Chevrolet

Russell Casteel | Page 8

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.5
79 Reviews
4.5

79 Reviews

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79 Reviews of Russell Casteel

August 13, 2023

Dealership Rating
Employee Rating

Staffs are very friendly and helpful. Appreciated their effort. Staffs are very friendly and helpful. Appreciated their efforts. More

by xtao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 10, 2023

Dealership Rating
Employee Rating

Mac Haik and their team keep me coming back every two years for a new Equinox. Top quality all around. More

by conn.trussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 29, 2023

Dealership Rating
Employee Rating

Used express for oil change & tire rotation. He said 3-4 hour wait so I Ubered to work. I came back right on time and it was ready More

by pat45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lane Johnson

July 28, 2023

Dealership Rating
Employee Rating

Lack of feedback. Little to no communication. Unable to reach anyone. No information on what is going on. More

by JANGEL0921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 27, 2023

Dealership Rating
Employee Rating

Kandiace Martinez did a good job of getting a quick turnaround on my oil change More

by HANSENFARM01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kandiace Martinez

July 26, 2023

Dealership Rating
Employee Rating

Good dependable service. Kandice worked hard to make the service on my Silverado HD as quick as possible. More

by HANSENFARM01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kandice Martinez

May 31, 2023

Dealership Rating
Employee Rating

Russel and the team were fast in efficient. When another dealer was unable to do the repairs, Russel and and the team was able to get the parts and finish the job in a timely manner. More

by Tony K
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 25, 2023

Dealership Rating
Employee Rating

NOTHING BAD TO SAY ABOUT ANYONE THAT HELPED ME AT THE DEALERSHIP. ALWAYS A PLEASURE DOING BUSINESS WITH THE TEAM. NOT PUSHY AT ALL. More

by rperez24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 19, 2023

Dealership Rating
Employee Rating

Fast friendly service no hassle at all fair prices and knowledgeable staff recommend to everyone I know More

by BJASEK
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Kayla Charles

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