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Russell Cunha

Overview Reviews (373)

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Russell Cunha

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Russell Cunha | Page 3

General Manager

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

My name is Russell Cunha and I have been in the auto industry since 1994 and one thing I have seen time & time again is if you are honest, upfront and down to earth with someone it makes the car buying experience enjoyable. Purchasing a new or pre-owned vehicle should be a great experience.

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4.9

373 Reviews

Overview Reviews (373)

Dealership Experience

15 yrs, 6 mos

Industry Experience

30 yrs, 3 mos

Specialties & Trainings

Graduate of National Auto Dealer Academy

4.9

373 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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373 Reviews of Russell Cunha

October 17, 2023

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Employee Rating

I have never ever purchased a car so quickly and easily no pressure at all. From the women at the front desk and the sales group. Everything just flowed perfectly no pressure at all. From the women at the front desk and the sales group. Everything just flowed perfectly More

by KBURKE22

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Justis Noka

Helpful 0

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Oct 17, 2023 -

Flood Mazda responded

Good Morning, Thank you for leaving this wonderful review! We couldn't be happier that Justis provided you with a great car buying experience. We strive to provide our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we hope to see you again! Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 17, 2023

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Communication was excellent and in person interaction was a pleasant surprise. AAA+ experience from the beginning to the end! a pleasant surprise. AAA+ experience from the beginning to the end! More

by GEBBIE13

Verified Customer

Sales Price Transparency

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Jason Palmari, Anthony DeAngelis

Helpful 0

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Oct 18, 2023 -

Flood Mazda responded

Good morning, Thank you for the positive feedback and the 5-Star review. Our sales team makes car buying so easy here at Flood Mazda. We stive to provide our customers with an upfront, transparent, and hassle-free. Thank you for your business and we hope to see you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 09, 2023

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Flood Mazda is the best they actually care about the customer. Any service you need on your vehicle they come and pick up to service it . Totally love the convenience. customer. Any service you need on your vehicle they come and pick up to service it . Totally love the convenience. More

by Vbotelho67

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson

Helpful 0

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Oct 10, 2023 -

Flood Mazda responded

Good Morning, Thank you for the 5-Star and positive feedback on our service department. We do appreciate our customers and like to make it easy for them to get their car serviced. We also offer loaner cars if you have things to do. We look forward to serving you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 30, 2023

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Solid team there at Flood Mazda in Wakefield. Every person that I have dealt with was extremely helpful. It is apparent to me that customer service is a priority to them and I appreciate that. Th Every person that I have dealt with was extremely helpful. It is apparent to me that customer service is a priority to them and I appreciate that. Thank you!!! More

by WSURTELJR

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Jason Palmari, Sam Cary

Helpful 0

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Oct 03, 2023 -

Flood Mazda responded

Good Morning, Thank you so much for sharing your experience with Flood Mazda and our sales team. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be "five-Stars"! Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 30, 2023

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Flood Mazda is the best dealership around! Their team is absolutely friendly, amazing, and efficient!! Their team is absolutely friendly, amazing, and efficient!! More

by Spunkymoondesigns

Verified Customer

Sales Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Sam Cary

Helpful 0

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Oct 03, 2023 -

Flood Mazda responded

Good Morning, Thank you for the positive 5-Star review! Here at Flood Mazda, we strive to provide our customers with an upfront, transparent, and hassle-free experience. Our goal is 100% customer satisfaction. Thank you for your business and look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 24, 2023

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My wife and I just completed our first leases with Flood Mazda and decided to return to Flood for our next leases as well. Lauren Bush delivered yet another seamless experience from start to finish, helpin Mazda and decided to return to Flood for our next leases as well. Lauren Bush delivered yet another seamless experience from start to finish, helping get us into the vehicles we both wanted. In this market, cars have drastically increased in price, and Lauren went to bat for us to keep the lease increase as minimal as possible. Between higher rates and the increase in prices, we went into this expecting to have to pay more. If you are shopping now, please be realistic. That said, Russel Cunha, Flood's GM, and his team, including business manager Cody Harvey and saleperson Lauren Bush, worked tirelessly for us making us feel like we were their priority. Having leased from one other Mazda dealership prior to Flood Mazda as well as financing other cars from other dealerships before that, this feeling is unique to Flood. Don't hesitate to reach out to Lauren, Cody, and Russel at Flood Mazda for an experience that is second to none! More

by Mazda778

Sales Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Lauren Bush

Helpful 0

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Sep 25, 2023 -

Flood Mazda responded

Good morning, Congratulations on your new car! Thank you for taking the time to write about your experience. It is wonderful to hear that Lauren, Cody, and Russell were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 22, 2023

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Friendly staff,not pushie,very knowledgeable, Lauren extremely helpful and attentive to details.would highly recommend this dealership extremely helpful and attentive to details.would highly recommend this dealership More

by TLAMAY100

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Lauren Bush

Helpful 0

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Sep 25, 2023 -

Flood Mazda responded

Good Morning, Thank you for the 5-Star review on our dealership! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to 5-Stars! Glad to hear Lauren provided you with great service. We look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 21, 2023

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This was the best dealership experience we’ve ever had! No pressure, friendly and professional. Highly recommended No pressure, friendly and professional. Highly recommended More

by SG

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Sam Cary

Helpful 0

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Sep 25, 2023 -

Flood Mazda responded

Good morning, Thank you for leaving this positive 5-Star review. At Flood Mazda, we strive to provide our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we hope to see you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 19, 2023

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Employee Rating

Everyone I dealt with at this dealership was pleasant, professional, and eager to answer any questions I had! Flood Mazda continues to service their customers in the same manner long after you have purch professional, and eager to answer any questions I had! Flood Mazda continues to service their customers in the same manner long after you have purchased a vehicle from them! That is what I was looking for and that is what I found!!!! More

by Ross60

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Joaquin Pangelian, Sam Cary

Helpful 0

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Sep 25, 2023 -

Flood Mazda responded

Good Morning, Thank you for reviewing our dealership and the positive 5-Star rating. We always value our customers and appreciate your business. Our goal is 100% customer satisfaction, and we strive to prove our customer with an upfront, transparent, and hassle-free experience. Enjoy your new car. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 16, 2023

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Flood Mazda is AMAZING! !! At most other dealerships, you’re left waiting to sign final paperwork - even if you’ve told them in advance exactly when you’re coming. But never !! At most other dealerships, you’re left waiting to sign final paperwork - even if you’ve told them in advance exactly when you’re coming. But never at Flood! They have everything ready for you so that you’re in & out in no time. Their customer service is second to none. My hubby & I previously leased at Tasca & we will NEVER go back. Flood never treats us as just another customer. You not only feel valued, but that you’re also part of the family. More

by JENCMANZI

Verified Customer

Sales Price Transparency

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Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Lauren Bush

Helpful 0

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Sep 19, 2023 -

Flood Mazda responded

Dear Jen, Thank you so much for sharing your experience with Lauren and Cody. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to feel like part of the family and to be 5-Stars! We look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

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