Ryan Anderson | Page 3

3rd car I've leased thru Luther Kia. Used Scott Holerud each time. Always satisfied. Guess I need to add more words to reach 25. each time. Always satisfied. Guess I need to add more words to reach 25. More

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Always good about answering questions re my concerns! I really liked Adam, was happy for his promotion but hated to see him go! Appointment schedulers are so nice and easy to juggle my times. Thank you al really liked Adam, was happy for his promotion but hated to see him go! Appointment schedulers are so nice and easy to juggle my times. Thank you all More

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Smooth transaction Dennis had the unit ready when we arrived and they treated us right throughout the process! Would recommend to others. We are also in the market for another vehicle and they went th arrived and they treated us right throughout the process! Would recommend to others. We are also in the market for another vehicle and they went the extra mile to show us what they had to offer there as well. Lastly the finance manager was straight forward and no pressure. Overall excellent experience More

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A big Thanks and a few criticisms To: Kia of Inver Grove My wife and I were not intending to buy a vehicle last Thursday, but things came together beautifully and several hours la To: Kia of Inver Grove My wife and I were not intending to buy a vehicle last Thursday, but things came together beautifully and several hours later we left your car lot in a 2016 Sedona which only has 30,000 miles on it. The major reasons for our purchase were the pristine condition of the van, and the professional manner and friendly, no pressure attitude of Joe Ray, our salesman. Joe made car buying a pleasurable experience. In addition, Ryan In finance was well prepared and personable, patiently answering all our questions. That said,, I would like to point out a few shortcomings of our experience. 1. According to the original,sticker’s description of our Sedona, it should include a $50 cargo bag, but that is missing 2. We were told that our vehicle had so little gas during the test drive that I was not to venture more than a couple miles from the car lot. Then, although we were led to understand that the car would have a full tank when purchased, it was barely over half filled when we completed the sale and drove away. 3. We received only one fob and were told that another should be sent out in a month or so. This seems like an avoidable inconvenience, especially after we just signed and handed over a check for more than $28,000! 4. After being told and accepting that the “Luther way” was to offer one fair and final upfront price, we were surprised to learn, just as the final contract was being drawn up, that there was to be an additional $299 charge for the PULSE technology. We are totally okay with the new technolog, but not pleased that we weren’t alerted ahead of time to this significant extra charge. I mention these issues primarily to raise your awareness. Individually they are relatively minor, but as a whole they indicate lack of attention to detail, especially given that they’re all preventable and easily rectified. Again, our overall experience was nevertheless very good and we look forward to our upcoming years as customers of your Kia dealership. Best regards, Randy Roberts More

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I was very happy with Luther Kia Nissan. From the timeI I was very happy with Luther Kia Nissan. From the time I entered the front door , working with Igor and Ryan I was very pleased with the service. I h I was very happy with Luther Kia Nissan. From the time I entered the front door , working with Igor and Ryan I was very pleased with the service. I highly recommend this dealership More

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This is my 4th new Vehicle going through Luther, each time has gone incredibly well. Sales team is always super friendly and goes out of their way to make sure you’re taken care of. Have recommended frie time has gone incredibly well. Sales team is always super friendly and goes out of their way to make sure you’re taken care of. Have recommended friends/family and will continue to do so. More

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I had an excellent experience. I got the car I washed at a reasonable price. The salesperson and manager were friendly, professional, and helpful. I will recommend this dealership to others. a reasonable price. The salesperson and manager were friendly, professional, and helpful. I will recommend this dealership to others. More

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Always a great experience We have leased two vehicles from Luther Kia and had a great experience. They worked to make the best deal that they could and were always willing to l We have leased two vehicles from Luther Kia and had a great experience. They worked to make the best deal that they could and were always willing to listen and try. We ended up purchasing our Sorento and they made that smooth and quick. They also scheduled some recall updates at the same time for us. Going above and beyond. Would highly recommend! More

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Thank you for helping me get into a new car out of a bad situation. Javonie and Ryan worked hard to get the job done situation. Javonie and Ryan worked hard to get the job done More

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Jeff, Craig, and Scott were absolutely great to deal with.. Transparency and knowledgeable about the automobile industry were apparent. Used car pricing is going to remain a mystery. with.. Transparency and knowledgeable about the automobile industry were apparent. Used car pricing is going to remain a mystery. More

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