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582 Reviews of Ryan Holcomb
Verified Customer
April 22, 2023
Short wait, nice people, clean facility, clean waiting area t h a n k y o u area t h a n k y o u More
by Colleen S
Other Employees Tagged: Steve McHenry
April 12, 2023
Everyone so nice and helpful. Mike M.and his team, Rance,Joe, etc. worked diligently to get my car fixed and back to me! THAMKS Mike M.and his team, Rance,Joe, etc. worked diligently to get my car fixed and back to me! THAMKS More
by Debbie
Other Employees Tagged: Mike Murray
April 01, 2023
Everyone in the service department there is very friendly and helpful. Shelly was my service advisor and she was great. She made sure to communicate throughout the day to update me on my car. and helpful. Shelly was my service advisor and she was great. She made sure to communicate throughout the day to update me on my car. More
by Tracy
Other Employees Tagged: Shelley Ritter
March 23, 2023
Great service everytime i come in! Always get my car back in a reasonable time Always get my car back in a reasonable time More
by KAYLEE.KOENIG
Other Employees Tagged: Donald Mast
March 15, 2023
Ryan Holcomb, the service manager, is genuine, honest, and an asset to Walker Ford Service Department. I was visiting from Michigan and had a problem with my vehicle while I was in St. Pete, FL, visiting and an asset to Walker Ford Service Department. I was visiting from Michigan and had a problem with my vehicle while I was in St. Pete, FL, visiting friends for five days. I scheduled a service call at Auto Nation Ford for the day I was supposed to leave since I couldn't get in anywhere else. I called Walker Ford to see if I could obtain an appointment from a cancellation and spoke with Ryan Holcomb, who told me to bring the car in. Ryan made a preliminary diagnosis based on my described issues over the phone and said he would test-drive it when I arrived. Ryan took the time to listen to me and another 10 minutes driving my car to determine that it was most likely the torque converter and that parts for any dealer would take time to get (as in a week or longer). Short of staying longer in FL, we canceled the appointment at Auto Nation and drove the car home north on 75 to Michigan since the issue didn't pose a threat over 40mph. The car was serviced in my hometown at Serra Ford for the same problem Ryan had diagnosed. He was spot on!!!! Good, quality service people are hard to find these days. Ryan Walker is a top-notch service manager worthy of recognition for a well-done job. Thank you, Ryan, for your expertise, time, and honesty and for picking up the initial phone call that gave me the insight to decide on the next steps. Michele More
by Michele
March 06, 2023
There has been a recall on my vehicle for a while now. I was told they didn’t know when the parts would be in. I was told they could not order the parts. I was told that Ford is aware of the recall and th I was told they didn’t know when the parts would be in. I was told they could not order the parts. I was told that Ford is aware of the recall and they are ok with their customers driving a vehicle that can catch fire. I ended up contacting Ford directly and then I talked to the sales manager. Next thing I know, now the part can be ordered. They supposedly order said part, I have called asking for an eta on delivery. I was told he would find out and call me back. There has been no call back. The lack of follow up and execution is horrible. I keep getting this link to do a review, so here you go! More
by Fixmyvehicle
Other Employees Tagged: Steve McHenry
February 21, 2023
The service I received was Timely, friendly and helpful. I waited less than an hour, when I thought I would be there for longer. I waited less than an hour, when I thought I would be there for longer. More
by kelly.stahley
Other Employees Tagged: Brian Kirk, Mike Murray, Steve McHenry
