Ryan Mulhern
Ryan Mulhern at Autohaus on Edens

Ryan Mulhern

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

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4.9
339 Reviews
4.9

339 Reviews

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339 Reviews of Ryan Mulhern

August 09, 2025

Dealership Rating
Employee Rating

Ryan always gives me an accurate and consistent information. Always gets back to me in a timely manner. More

by rhamu1119
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Dunaway, Cindi Link

August 07, 2025

Dealership Rating
Employee Rating

Always good setvice never have to sorry about my car. Happy to use it good car wash aldo More

by JUDYK1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link, Samantha Lewis

July 30, 2025

Dealership Rating
Employee Rating

Honest, responsive and excellent to work with. He’s a good listener and communicates effectively. More

by KITSIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Garcia

Aug 06, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

July 28, 2025

Dealership Rating
Employee Rating

The service department is great. I visited twice in the last week and they are always wonderful to deal with. More

by FLOYD.MANDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

July 28, 2025

Dealership Rating
Employee Rating

Try to diagnose my car after all lights went out on my driving screen. Supposedly have to wait 2 days to di that.I though appointment makes it to not to wait 2 days for repairs .I am very disappointed the More

by ACREMODEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 16, 2025

Dealership Rating
Employee Rating

Always very friendly and professional. They make it easy and the work is great and on time! More

by JERRY@LIPLAWFIRM.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

July 14, 2025

Dealership Rating
Employee Rating

Service was great again all items were repaired as described. Car was cleaned before pick up. More

by RGAVRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Dunaway

Jul 14, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

July 10, 2025

Dealership Rating
Employee Rating

Ryan is always super responsive. I feel that he has my best interests in mind. More

by mschnur
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Jul 14, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

June 12, 2025

Dealership Rating
Employee Rating

missed taking my GLS out of maintenance mode, I had to drive back to get this fix, and missed my work - Also car was washed even after a few reminders were not performed Please note I love people at More

by MalahatQureshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Dunaway, Cindi Link

Jul 01, 2025

Autohaus on Edens responded

Dear Malahat Qureshi, Thank you for taking the time to share your feedback and for recognizing our team with good scores—we truly appreciate your support and are glad our staff could meet your expectations in many areas. We’re sincerely sorry to hear about the inconvenience caused by the GLS not being taken out of maintenance mode and the missed car wash despite your reminders. This is certainly not the level of service we strive to provide, and we regret that it impacted your day and schedule. Your comments have been shared with our service team to help us improve our processes and ensure such oversights are avoided in the future. We value your time and trust, and we hope to have the opportunity to better serve you on your next visit. Thank you again for your feedback and for giving us the chance to improve.

June 11, 2025

Dealership Rating
Employee Rating

They do a great job with service. Helpful service personnel and good at communication. Speed of service is excellent. More

by D. Solomon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

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