Sal Graziano | Page 21

Sal Graziano kept me informed on my car and went over what was covered with the car's warranty. Help with getting new front tires. Appreciated all the help Sal gave. what was covered with the car's warranty. Help with getting new front tires. Appreciated all the help Sal gave. More

by Wiiliam65 Verified Customer Verified Customer

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The service and professionalism were exceptional. Great follow up and I would certainly buy from them again! Great follow up and I would certainly buy from them again! More

by DianneDavant Verified Customer Verified Customer

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I brought my car in for service and since the warranty was almost up looked at trading in and buying. Mary Keller helped me make it happen with exactly what I wanted and no games or hassles. Great to work was almost up looked at trading in and buying. Mary Keller helped me make it happen with exactly what I wanted and no games or hassles. Great to work with! More

by tpjets67 Verified Customer Verified Customer

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Sal was very accommodating as usual. He scheduled, follow upped, and got my car back to me ahead of schedule. He scheduled, follow upped, and got my car back to me ahead of schedule. More

by glaiconstruction Verified Customer Verified Customer

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Left three messages to call me to book a service. Third time I asked to speak to a manager. He wasn’t available, and I was promised that he would call me. No one called, even though they have my corr Third time I asked to speak to a manager. He wasn’t available, and I was promised that he would call me. No one called, even though they have my correct cell no. I’ve had other issues where a battery was changed thst turned out not to be the issue. They also pushed me to replace my rear brake pads. 6 months later, and it’s still okay. When they forgot to put my radiator cap on, and my car started overheating, they refused to get a tow in truck. After hours stuck in the heat, I finally convinced them, and they sent a tow truck. I love BMW, but decided to never buy one again. My new Tesla will be delivered next month. More

by Roy Verified Customer Verified Customer

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The service department at FERMAN is the reason why I purchased my vehicle from them. I have previously purchased 3 vehicles from BERT SMITH, but switched to FERMAN because of their superior service purchased my vehicle from them. I have previously purchased 3 vehicles from BERT SMITH, but switched to FERMAN because of their superior service More

by major Verified Customer Verified Customer

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It was a very easy process, great customer service. I feel very confident with the service they provide I feel very confident with the service they provide More

by giraldojuliana Verified Customer Verified Customer

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Amazing customer service as always no complaints here. Communication is the key and I’m so glad for the staff who has amicable communication and very professional! Communication is the key and I’m so glad for the staff who has amicable communication and very professional! More

by negrita532 Verified Customer Verified Customer

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Always very helpful l, and professional staff. The turnaround time for service is always really quick The turnaround time for service is always really quick More

by Bad Dealership Verified Customer Verified Customer

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Sal was fantastic as always. Made sure I was taken good care of and under my warranty too Made sure I was taken good care of and under my warranty too More

by tbrodersen0 Verified Customer Verified Customer

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