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Sal Graziano
949 Reviews
Hello, I am here to help and take care of your service needs. I am in the business for 42 years , 14 with BMW. I grew up in Brooklyn N.Y and moved to N.J. for several years, finally took the plunge and moved here to Florida in 2018 and Loving it🌞 , My wife and I built a new home in Odessa and are living the dream 🙂... I enjoy anything Baseball, Family and our granddaughter 😊 ... Look forward to working with you .
Read moreDealership Experience
7 yrs, 5 mos
Industry Experience
43 yrs, 1 mo
Languages Spoken
English
949 Reviews
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949 Reviews of Sal Graziano
January 29, 2021
I only went to this dealership once. I dealt with 3 people, my primary associate that scheduled my repair and recall issue, another person who assessed my car for value and potential trade in or sale a people, my primary associate that scheduled my repair and recall issue, another person who assessed my car for value and potential trade in or sale and a different associate when I picked up my car. The first 2 were very helpful and I was very happy with, especially the assessor who spent a lot of time with me explaining my options and gave great advice and tips. Unfortunately the person who I dealt with when I picked up my car was short with me, did not have all the facts and did not listen, he made the experience poor, frankly he made my blood boil, I don’t think he would have treated me the same way if I was a male customer. More
by JC
Verified CustomerOther Employees Tagged: Kyle Silcox
January 28, 2021
Sal directed me to see a Genius named Jazer who analyzed the problem and explained that the c.d. media system had anti pirating protection and did not download certain c.d.'s. Both Sal and Jazer did a great the problem and explained that the c.d. media system had anti pirating protection and did not download certain c.d.'s. Both Sal and Jazer did a great job, More
by MYROD2
Other Employees Tagged: Jazer
January 27, 2021
Sal took such good care of me!!!!! He really took the time out to keep in contact with me about my car and was very reassuring!!! They also had my car back to way faster than I was expecting!!! Thank you time out to keep in contact with me about my car and was very reassuring!!! They also had my car back to way faster than I was expecting!!! Thank you so much Sal!!! More
by kolette86
January 27, 2021
Great service and communication. Sal was friendly and knowledgeable and ensured I was communicated with every step of the way. Couldn’t be happier with the experience. knowledgeable and ensured I was communicated with every step of the way. Couldn’t be happier with the experience. More
by Clinic24
January 27, 2021
Make it 6 stars as they always do a great job. However, I must tell you that I HATE getting these surveys. I swear I can't even go to hamburger join without them wanting to know if they did good job. Yes you must tell you that I HATE getting these surveys. I swear I can't even go to hamburger join without them wanting to know if they did good job. Yes you did good! "Ribbons for Everyone" BTW: I do not know most of these people, so gave them all 5 Stars. If it helps, tell them I love them. Jim More
by jim@brosious.com
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Kyle Silcox, Mickey Lambert, Karl Alvarez , Angelo Cardinale, Alan Mazur, Christopher Sanborn Jr., Please give Bob & Brian 5 Stars too. The system would not allow me too.
January 22, 2021
The service I received was above and beyond from the service advisor I dealt with over the phone to the valet service that I was provided. Thank you very much service advisor I dealt with over the phone to the valet service that I was provided. Thank you very much More
by Robert Nelligan
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Kyle Silcox , Angelo Cardinale, Christopher Sanborn Jr.
January 15, 2021
Always good service and friendly staff. Toby and Sal are particularly friendly and helpful. I’d highly recommend this dealership for any BMW owners. The waiting environment is also very comfortable. particularly friendly and helpful. I’d highly recommend this dealership for any BMW owners. The waiting environment is also very comfortable. More
by Bill Carter
Other Employees Tagged: Karl Alvarez, Mario Borbolla, Jr , Toby Edward Pacuch
January 14, 2021
Sal went above and beyond and made things work in the service department faster than I can even believe. He communicates with you and keeps you informed. Thanks Sal your the best!!! service department faster than I can even believe. He communicates with you and keeps you informed. Thanks Sal your the best!!! More
by kolette86
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