Sal Graziano | Page 92

Every time I brought my car into them it would come up with something else wrong with it. This not only happens with me but other people I know who have BMWs who went there. I also believe they were the o with something else wrong with it. This not only happens with me but other people I know who have BMWs who went there. I also believe they were the ones that made my engine blow from not putting in oil after they change the oil More

by Linda Verified Customer Verified Customer

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Sal was all over my service visit. Exactly what you expect from a BMW experience and he delivered! This is what keeps me coming back to Ferman BMW! expect from a BMW experience and he delivered! This is what keeps me coming back to Ferman BMW! More

by daschinsky Verified Customer Verified Customer

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Great service, they took care of all the problems I was having with my car. Work was very quick and everything was completed as promised. having with my car. Work was very quick and everything was completed as promised. More

by TJACKIE Verified Customer Verified Customer

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Great service. Sal is always so helpful and accommodating. Clean and safe during COVID 19. Service was quick and as always do right! Thanks for the great service. accommodating. Clean and safe during COVID 19. Service was quick and as always do right! Thanks for the great service. More

by MICHELLEBLAIR Verified Customer Verified Customer

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Sal was very thorough and followed thru. The greeters were very professional as well. They also provided a loaner which helped since I need my car for work. were very professional as well. They also provided a loaner which helped since I need my car for work. More

by lynnrdow Verified Customer Verified Customer

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Great service and very friendly staff after first three visits. Service advisor, Sal, has been helpful and communicates clearly via phone, text or email. Has become our go-to place for servicing our 435i. visits. Service advisor, Sal, has been helpful and communicates clearly via phone, text or email. Has become our go-to place for servicing our 435i. More

by anonarichard Verified Customer Verified Customer

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Sal is great at Customer service. It was an absolute pleasure working with him and next time I will be bringing the car for service I will be asking to have Sal to assist me! pleasure working with him and next time I will be bringing the car for service I will be asking to have Sal to assist me! More

by patrinos Verified Customer Verified Customer

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They got me in next day from when I called ! Quick and efficient! Sal was my service rep. It was Great working with him! kudos to the service department! efficient! Sal was my service rep. It was Great working with him! kudos to the service department! More

by Battgirrl Verified Customer Verified Customer

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Great service. Great hospitality. Great location. Why is there a 25 word minimum for a voluntary survey - would fix your survey criteria. And it still there a 25 word minimum for a voluntary survey - would fix your survey criteria. And it still More

by no2 Verified Customer Verified Customer

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Ferman BMW is an outstanding car dealership with an awesome customer service department. There staff goes above and beyond to give you updates while your vehicle is being serviced. But most of all the awesome customer service department. There staff goes above and beyond to give you updates while your vehicle is being serviced. But most of all the service employees, Sal and Cathy, were professional and respectful taking safety precautions because of the pandemic and accommodating to us. More

by carolyn2641 Verified Customer Verified Customer

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