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Cantonese487 Reviews of Sam Chau
May 30, 2023
Westside Lexus is life home! Being a fourth generation buyer, it’s just the right thing to do for me. Mary Margret ALWAYS gives the best service EVER!!! Being a fourth generation buyer, it’s just the right thing to do for me. Mary Margret ALWAYS gives the best service EVER!!! More
by CHASITY.MCFARLAND
Verified CustomerOther Employees Tagged: Merrell Middleton, Mary Margaret McGowan
May 21, 2023
Wonderful and clean atmosphere with great employees. Friendly and very informative staff members. Fabulous experience. Friendly and very informative staff members. Fabulous experience. More
by kylee_milton
Other Employees Tagged: Tim Easterling
May 21, 2023
Westside Lexus and Steve Mahan provide outstanding customer service in the leasing of the new vehicle. Steve explained the options and guided us in the selection and deliver of the vehicle. We have dr customer service in the leasing of the new vehicle. Steve explained the options and guided us in the selection and deliver of the vehicle. We have driven multiple Westside vehicles and Steve has assisted with each one. We will continue to place our trust in Steve when we need a new Lexus. More
by haskellberry
Other Employees Tagged: Steve Machann, Charles Perkins
May 18, 2023
Steve Davis and Ty Standbury are also great to deal with, thank you for the great service. thank you for the great service. More
by mygolfpro
Other Employees Tagged: Anil Sharma , Steve Davis
May 18, 2023
My time here well very pleasant. Both Dominic and Merrell where generous with showing me around the dealership and helped me get situated with my new vehicle. Both Dominic and Merrell where generous with showing me around the dealership and helped me get situated with my new vehicle. More
by rada1281
Other Employees Tagged: Merrell Middleton, Dominic Thornton
May 09, 2023
Clean, beautiful, accomodations great. Sales people, valets, and service advisor are great. Pleasant atmosphere. Laura Brown is my service advisor. Sales people, valets, and service advisor are great. Pleasant atmosphere. Laura Brown is my service advisor. More
by kaainsworth2002
Other Employees Tagged: Laura Brown , Alex Winnicki
May 03, 2023
Chong Lee was great . . very personalable from the start. interest rate high but felt like i received a decent deal. . very personalable from the start. interest rate high but felt like i received a decent deal. More
by relenciaallen
Other Employees Tagged: Chong Lee, Thompson Truong
April 18, 2023
Doug Phillips is an excellent Sales Consultant! Doug helped me find my 1st Lexus vehice. Sam Chau is a fabulous Finance Manager. The entire process took less than 1 hour on a Friday which is unhear Doug helped me find my 1st Lexus vehice. Sam Chau is a fabulous Finance Manager. The entire process took less than 1 hour on a Friday which is unheard of! Thank you Doug and Sam for all of your assistance. I will recommend Westside Lexus to everyone. More
by Mlwoods2000
Other Employees Tagged: Doug Phillips
April 17, 2023
I wasn’t pleased with the overall experience. Another dealer told me the car would be detailed prior to the purchase. They had a full day to detail the car. When I picked it up, the car wasn’t de Another dealer told me the car would be detailed prior to the purchase. They had a full day to detail the car. When I picked it up, the car wasn’t detailed. I told Shannon and he made up an excuse rather than just saying it wasn’t detailed. I had to point out to him there is no way this car was detailed and the wheels are dirty. After the other dealer came they finally said they would have it detailed again. I didn’t complete my final check of the car as I had wanted. I ask him if everything w irked in the car? He initial response was, the car is still under warranty so if it doesn’t you can use the warranty. Not a good initial answer. He told me I could check after signing the papers and they car wasn’t technically mine until I had driven to off the lot. After signing papers, I was in the car and notice a print on the back seat. Also notice that the inside hadn’t been detailed but I didn’t mention it. Also notice that a compartment cover was missing after getting the car home. I called Shannon and he was not very helpful. He didn’t say he would ask around to see what happened. Clearly someone tore the compartment cover off. I texted a picture to the other dealer, Mike, who had spent more time in the car but he never followed up. They treated me like the car is your problem now, we can’t help you. I will not purchase another vehicle from this dealership. More
by mcxula
Other Employees Tagged: Mike Gonzales
