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Sam Delavega
Refer Me
21 Reviews
Dealership Experience
6 yrs, 9 mos
Industry Experience
19 yrs, 7 mos
21 Reviews
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21 Reviews of Sam Delavega
March 12, 2024
Great customer service. Everyone was friendly and polite. They are knowledgeable of inventory and specifications of the vehicles. Jeff was fantastic. Everyone was friendly and polite. They are knowledgeable of inventory and specifications of the vehicles. Jeff was fantastic. More
by Sofia Sanchez
Other Employees Tagged: Terry Pierson Jr. , Scott Smith, Corey Thomas, Joey Desrosiers, James Brown, Jeff Land
Helpful 
January 14, 2024
fantastic service, however the wait time was a bit long but overall, excellent service from the crew. but overall, excellent service from the crew. More
by ji
Verified CustomerOther Employees Tagged: Terry Pierson Jr. , Dan Landrum, Corey Thomas, Mick Schott, James Brown, Kevin McGuire, Sam Heidel, Cesar Martinez, Kasey Boysaw
August 19, 2023
Kasey was an excellent service advisor . . Very helpful . Arranged for me to have a ride home and to pick me up when car was ready. I especially have shared with my family and friends how . Very helpful . Arranged for me to have a ride home and to pick me up when car was ready. I especially have shared with my family and friends how U was called about needed repairs and how much each additional thing would cost. This was huge to me as I knew how much I needed before arriving to get my car. Excellent service and communication. Thank you so much. L.Hopkins More
by Lohop4321
Other Employees Tagged: Scott Smith, Dan Landrum, Joey Desrosiers, Mick Schott, James Brown, Kevin McGuire, Sam Heidel, Cesar Martinez, Kasey Boysaw , Parts department excellent
June 02, 2023
Great place a d always friendly and helpful. We could go to a closer dealer but keep coming back! We could go to a closer dealer but keep coming back! More
by john@widemanfamily
Other Employees Tagged: Ken Martin, Kevin McGuire , Carl David
April 27, 2023
I have never dealt with a dealership like this one. If you couldn’t accept my offer simply tell me and I will buy elsewhere. Totally unprofessional and unresponsive. Just be honest and upfront. I email If you couldn’t accept my offer simply tell me and I will buy elsewhere. Totally unprofessional and unresponsive. Just be honest and upfront. I emailed management from the GM on down trying to get an answer and never got a response. More
by MJ
Other Employees Tagged: Terry Pierson Jr. , Josef Casares, Carmelo Adorno
June 09, 2022
Great team of staff@Toyota of Rockwall that helped me with my recent vehicle purchase with my recent vehicle purchase More
by Catharine
Other Employees Tagged: Scott Smith , Ivan Williams
February 16, 2022
Thanks to brae I have found my first vehicle. It was a roller coaster ride but he was always in touch and helped me find a vehicle I wanted in short time. It was a roller coaster ride but he was always in touch and helped me find a vehicle I wanted in short time. More
by Deep
Other Employees Tagged: James Brown, Brae Dunn
December 31, 2021
Dealership is not good for service after the sale. Have to wait on personnel to call you back. Their competitors allow making appointments online. I have been going to thee competitors it is farther, but I to wait on personnel to call you back. Their competitors allow making appointments online. I have been going to thee competitors it is farther, but I get things done quicker and without having so much taken out of my day. I even sent messages about the problem - dealership never responded. I guess customers are not needed. More
by sgaindhu
Other Employees Tagged: Terry Pierson Jr. , Corey Thomas, James Brown , Cliff Allen, Jonatan Mendoza, Lee Mitchell, Courtney Savage, Bethany Smith
October 09, 2021
Didn’t even get what I scheduled online, got up sold on 2-3 things I didn’t need, still waiting on a response from management about them actually flushing my brakes as they should have. Had to tell them ab 2-3 things I didn’t need, still waiting on a response from management about them actually flushing my brakes as they should have. Had to tell them about the services my car needs at 30000 and they told me I wasn’t right and then later called telling me I was. Have full documentation of my experience between photos, phone records, paper, and screen recordings of their entire website that I was navigating while on the phone with them. I’ve purchased two vehicles under the Toyota banner and always seeked them out for maintenance. May want to double check everything before spending money here. P.s I have to fully extend my leg to get my brakes to fully engage and I sit super close to my steering wheel and I’m about 5’8 so the fact they didn’t seem to take that into consideration is really a carelessness for services provided and a lack of consideration for a customers safety. Hope y’all have better luck then I did. More
by BlackToyotaHunter
Other Employees Tagged: Kyle Rust, Stephanie Sanchez
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