Sam Fakhouri
Sam Fakhouri at Mark Christopher Auto Center

Sam Fakhouri | Page 35

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8
1,088 Reviews
4.8

1,088 Reviews

Write a Review

Dealership Experience

17 yrs, 3 mos

Industry Experience

24 yrs, 8 mos

1088 Reviews of Sam Fakhouri

February 24, 2023

Dealership Rating
Employee Rating

Great experience. Great group to work with. Made the whole process easy and quick. Def gained a Loyal customer More

by steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2023

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 23, 2023

Dealership Rating
Employee Rating

Took care of most of my requirements on the spot vary good customer service and took care of my needs More

by Hardtop1999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, Albert Rodriguez , Deanna Meschon

Feb 27, 2023

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 20, 2023

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I felt comfortable at the dealership. I did not feel the pressure that I am used to experiencing. The sales person had no problem with my everchanging car choice. In the end, I feel lik More

by MDMONROE91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rami Mahroom

Feb 22, 2023

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 17, 2023

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Employee Rating

The customer service experience I had with mark christopher was great overall. I had a faulty head lamp and windshield wiper replaced under warranty so at a zero charge makes it a better experience More

by drivera303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Jason Ho, Bryan Morales, Edy Lopez, Jeff Rizzi , DAS Admin, Vincenzo Catalano, Gil Gonzalez, Matt Torres

Feb 22, 2023

Mark Christopher Auto Center responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Mark Christopher Auto Center was able to provide you with an awesome experience! I really appreciate this feedback and I will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 16, 2023

Dealership Rating
Employee Rating

Brought my vehicle in for service. Oil change, tire rotation. Avo greeted me promptly and was very pleasant. Made some suggestions for my Yukon XL that made me glad I came in. My wife More

by BELOWZEROSHAVEDICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Sarabia, Jeff Rizzi , Dino Picanzo

Feb 16, 2023

Mark Christopher Auto Center responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to Avo as he will be happy to hear it! I look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 14, 2023

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Employee Rating

Easy to work with, no pressure from salesman. Transaction for new truck purchase was seamless. More

by david.alarcon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Albert Rodriguez , Edgar

Feb 16, 2023

Mark Christopher Auto Center responded

David, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 14, 2023

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Employee Rating

The service center was very professional, and and gave me adequate information about the repairs that would be received on my car More

by troseborough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi , Matt Torres

Feb 16, 2023

Mark Christopher Auto Center responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Mark Christopher Auto Center special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 10, 2023

Dealership Rating
Employee Rating

Service was great and Julie was a pleasure to deal with. The communication was above bar and my overall experience was great. Thank You More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi , DAS Admin, Matt Torres

Feb 14, 2023

Mark Christopher Auto Center responded

Todd, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 07, 2023

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Employee Rating

Great at communicating and the service was great. The prices are very low and they have quality work More

by bperez85bp.bp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi , Anthony Garrido

Feb 09, 2023

Mark Christopher Auto Center responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2023

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Employee Rating

best dealership in all of socal best staff and management i have ever been met with More

by dillonmartinez114
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: edy lopez

Feb 07, 2023

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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