Sam Fakhouri | Page 36

This dealership lied about the car they had there and the price. I drove a long ways to get there. After agreeing on a price with The finance added what they call Phantom fees a hidden charge Tacked onto the price. I drove a long ways to get there. After agreeing on a price with The finance added what they call Phantom fees a hidden charge Tacked onto the price of the car I did not find out that charge was there until I went into finance. It refused to remove that charge said it goes with all their cars it was a charge of insurance that if I lost the car or stolen and it was never recovered I would receive $25000 for the vehicle Only if it is never found or recovered will I get that my. I did not want that insurance added on to the price of the car but they said it goes with all the cars it's a Phantom charge it's a dealer marked up this wasn't told to me over the phone before I drove quite a distance to get there I will never shop at this dealer again mark Christopher salesman are flat out liars I'll do anything to lie and make the sale be aware when you're go on finance when you start signing papers the price you read are with the salesman has a lot of hidden feeds you did not see Horrible and the manager went in there and he was just as bad manager's salesman they're all schisters. I'm a disabled veteran I'm reporting this to all my Fellow veterans back at the VA some of them already came across this dealer. They knew exactly what we were talking about I'm spreading the won't rip us off anymore of a disabled veterans. More

by BIGE3126 Verified Customer Verified Customer

Report | Print

Really good inventory. The sales team was great. Alex was awesome. I enjoyed the experience at Mark Christopher. The sales team was great. Alex was awesome. I enjoyed the experience at Mark Christopher. More

by the_troj Verified Customer Verified Customer

Report | Print

My salesman Angel was fantastic. Was very unhappy with my large deposit. The guy I signed the contract papers was also very helpful and caring. Was very unhappy with my large deposit. The guy I signed the contract papers was also very helpful and caring. More

by ramgeronimo Verified Customer Verified Customer

Report | Print

My husband and I came in with a budget and knew the car I wanted. The dealership worked so hard to make us get everything we needed and wanted ! wanted. The dealership worked so hard to make us get everything we needed and wanted ! More

by Bianca Becker Verified Customer Verified Customer

Report | Print

Thank you Señor Peña for your great customer service. And thank for staying communication on updates And thank for staying communication on updates More

by SANCHEZN1979 Verified Customer Verified Customer

Report | Print

Was not told of the ongoing issue with the trailer brake system. Believe that disclosure laws were broken. No help at all from service. Claims they know nothing about it and GM claims they told all dealers system. Believe that disclosure laws were broken. No help at all from service. Claims they know nothing about it and GM claims they told all dealers been going on for almost 2 yrs More

by Rick Verified Customer Verified Customer

Report | Print

My sales representative Jonathan was very professional and polite. He was also very knowledgeable about all the vehicles he showed me. and polite. He was also very knowledgeable about all the vehicles he showed me. More

by Lawaynewoods Verified Customer Verified Customer

Report | Print

The service department is always nice and friendly. The salesman were cool not to aggressive. Overall experience was smooth. I think this is my 3rd car purchased from you guys. The salesman were cool not to aggressive. Overall experience was smooth. I think this is my 3rd car purchased from you guys. More

by ALLINYOGRILL69 Verified Customer Verified Customer

Report | Print

The team here at Mark Christopher got me into a 22 GMC Sierra Elevation and got me a great price. Getting my new truck was a breeze. Sierra Elevation and got me a great price. Getting my new truck was a breeze. More

by gonzalez.robert07 Verified Customer Verified Customer

Report | Print

Sales person was friendly and helpful. He answered all my questions. Accountant made the paperwork fast and simple. The tune up crew cleaned and washed the vehicle so sparkling shiny. He answered all my questions. Accountant made the paperwork fast and simple. The tune up crew cleaned and washed the vehicle so sparkling shiny. More

by RamirezJavier Verified Customer Verified Customer

Report | Print