Sam Fakhouri
Sam Fakhouri at Mark Christopher Auto Center

Sam Fakhouri | Page 37

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8
1,088 Reviews
4.8

1,088 Reviews

Write a Review

Dealership Experience

17 yrs, 3 mos

Industry Experience

24 yrs, 8 mos

1088 Reviews of Sam Fakhouri

January 14, 2023

Dealership Rating
Employee Rating

This is the 2nd time I do this. Armando is awesome. Of 1 to 10, I give him an 11. Sam, I give him a -1. Too aggressive. Alberto, since he does not return my messages, from 1 to 10, More

by ELVIRACERDA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Armando Nuno, Albert Rodriguez , Raymond VIP

Jan 18, 2023

Mark Christopher Auto Center responded

I appreciate you bringing this to our attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 14, 2023

Dealership Rating
Employee Rating

Excellent service! This was the best experience we have had in purchasing a new car. They really made it easy and were so professional every step of the way. More

by eddiecj
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Brant Hughes - Sales

Jan 18, 2023

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 13, 2023

Dealership Rating
Employee Rating

The whole team I worked with has expert knowledge of the vehicles and was given great service start to finish. More

by brad.fox28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Polytarhos, Jerry Pena

Jan 18, 2023

Mark Christopher Auto Center responded

Brad, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 10, 2023

Dealership Rating
Employee Rating

All personal are very friendly and very profesionals is a very good dealer thank you More

by Martínezjesus0430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Jason Ho, Edy Lopez, Jeff Rizzi , DAS Admin, Tony Catalano, Vincenzo Catalano, Gil Gonzalez, Matt Torres

Jan 11, 2023

Mark Christopher Auto Center responded

Thank you for this amazing review! I really appreciate your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 09, 2023

Dealership Rating
Employee Rating

Very friendly environment, good customer service, sale guys very knowledgeable and patient. Did not have to wait days to get my car service like other dealers. More

by FIERRO_CLAVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Johnny Mendoza, Jason Ho, Bryan Morales, Edy Lopez, Jeff Rizzi , Vincenzo Catalano, Gil Gonzalez, Matt Torres, Rob and Tim from parts. Nice guys

Jan 10, 2023

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 08, 2023

Dealership Rating
Employee Rating

I definitely recommend this place to get the smog check done. Really fast for a good price. More

by FIERRO_CLAVO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Jeff Rizzi, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez , Mike Cagey, Anthony Garrido, Angel Madrigal, Matt Torres

Jan 10, 2023

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 08, 2023

Dealership Rating
Employee Rating

Very fast service. Extremely friendly service advisors. You can see that they take good care of their customers. More

by FIERRO_CLAVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2023

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 08, 2023

Dealership Rating
Employee Rating

Good service, nice people. Very pleased with their work. I like the big truck inventory. More

by FIERRO_CLAVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Jason Ho, Edy Lopez, Jeff Rizzi , DAS Admin, Tony Catalano, Vincenzo Catalano, Gil Gonzalez, Matt Torres

Jan 10, 2023

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 08, 2023

Dealership Rating
Employee Rating

Thank you to the entire Mark Christopher staff! Dave and Greg both went above and beyond. You’ve got one loyal customer here! More

by eychacon.92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess , Mike Cagey, Dave

Jan 10, 2023

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 02, 2023

Dealership Rating
Employee Rating

Great purchase experience with Nick, Jerry, and Mike. Sam the finance manager was great too. Happy customer in my new GMC Denali truck 💪🏼🙌🏼 More

by brad.fox28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Polytarhos, Jerry Pena , Mike sales manager

Jan 04, 2023

Mark Christopher Auto Center responded

Thanks for this awesome review! I work hard to meet expectations like yours, and I am happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see me again for any automotive need that you might have. Until then, take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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