Sam Williams
Sam Williams at Southern Team Hyundai Nissan Subaru Volkswagen

Sam Williams

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
667 Reviews
4.8

667 Reviews

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667 Reviews of Sam Williams

April 02, 2026

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Employee Rating

Decent waiting time, easy to schedule an appointment, good location, friendly staff, clean waiting area More

by Caswaine
Service Price Transparency
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Recommend Dealer
Yes

April 02, 2026

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I had an 8:30am appointment for an oil change, tire rotation and state inspection. Told them I was leaving the vehicle and to call when ready. Got a call before 10am saying it was ready. More

by glm201
Recommend Dealer
Yes

Other Employees Tagged: Sam Williams

April 02, 2026

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Employee Rating

They are friendly and helpful with a nice waiting area for their customers. Thank you More

by CAROLLOONEY53
Recommend Dealer
Yes

April 01, 2026

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You lie to your customers, your not completely open with them, I have bought 2 new vehicles from you but never again, keep doing business like this and when the customer catches on you’re history More

by WRIGHTFRANK41
Service Price Transparency
Workmanship
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Recommend Dealer
No
Apr 01, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

I’m sorry you feel that way, and I appreciate you bringing this to our attention. That’s definitely not the experience we want for our customers, especially someone who has trusted us enough to purchase two vehicles from us. We strive to be transparent and upfront in every interaction, so it’s concerning to hear that we fell short in your case. I’d really like the opportunity to understand exactly what happened. If you’re open to it, please reach out to me directly so we can discuss this further. Your feedback is important, and we take it seriously as we work to improve. Thank you for your past business, and again, I’m sorry for the frustration this has caused. David Dillon

March 28, 2026

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I thought it was an excellent experience. Everyone was kind and nice, and they fixed my car and I'm very grateful for that. More

by LHickman
Recommend Dealer
Yes

Other Employees Tagged: Sam Williams

March 27, 2026

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Employee Rating

The dealership is great to work with. I was able to reschedule my appointment, and they worked to accommodate me. They gave me an accurate time for the service and then serviced my car qu More

by Carlenescott4
Recommend Dealer
Yes

Other Employees Tagged: Sam Williams

March 24, 2026

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I have bought a few vehicles here and never had any trouble with sales or the service department. Very happy with their service. More

by CDRJONES70
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne Lewis

March 19, 2026

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They are great people to work with. They explain everything to you before they begin and all along the way. If I have a question they find the answer . More

by CYNTHIACORROW7.CC
Recommend Dealer
Yes

Other Employees Tagged: Sam Williams

March 17, 2026

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It was excellent service; everyone was very friendly, and the care and service were very good. More

by guillermo1977
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 14, 2026

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It was wonderful always. Staff is courteous, waiting area is nice and clean. Excellent service. More

by Bettywolfe0430
Recommend Dealer
Yes

Other Employees Tagged: Sam Williams

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