Sam Williams
Sam Williams at Southern Team Hyundai Nissan Subaru Volkswagen

Sam Williams

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
715 Reviews
4.8

715 Reviews

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715 Reviews of Sam Williams

June 21, 2026

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Employee Rating

Very friendly and competent staff. Very welcoming and accommodating. Everyone was helpful. I was satisfied with the time it took to complete my service. More

by ROCKYCANNADY
Recommend Dealer
Yes

Other Employees Tagged: Sam Williams

June 19, 2026

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Employee Rating

Sam was VERY helpful. The dealership this time with repairs and inspection went well. Everything was done within the time they said it would be. Things were different when More

by Mamamaria4
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 18, 2026

Dealership Rating
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It was very good thank you for your assistance and good service and very helpful. More

by FAIROZMIKHA
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 18, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 18, 2026

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Very pleasant experience! ! Everyone was so nice and explained everything. they even washed my vehicle!! Everything was so clean, bathroom was spotless. More

by CKIPPS57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 16, 2026

Dealership Rating
Employee Rating

They did services that weren't needed and overcharged me and took advantage of the situation More

by Nyoka.Napier
Recommend Dealer
No

Other Employees Tagged: Sam Williams

Jun 16, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Nyoka, thank you for taking the time to share your experience, and I'm sorry your recent service visit left you feeling this way — that's never the impression we want to leave. Recommending only the maintenance a vehicle genuinely needs, and explaining every charge clearly and up front, is a standard we hold ourselves to, and we'd truly like to understand your concerns and make things right. Please call us at 540-613-1619 and ask for Stacey Gunter; she'll personally walk through your visit and your invoice with you. We value your trust and would welcome the opportunity to earn it back. — Southern Team Hyundai

June 15, 2026

Dealership Rating
Employee Rating

Great service and knowledge They were well prepared with the recall and the oil change/ tire rotation. More

by jmccoyhokie
Recommend Dealer
Yes

Other Employees Tagged: Sam Williams

Jun 17, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 13, 2026

Dealership Rating
Employee Rating

All the employees I encountered were helpful, happy, and very kind. The process and timeframe were quick and efficient. More

by stanphill.fam4Jesus
Recommend Dealer
Yes

Other Employees Tagged: Sam Williams

Jun 17, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 09, 2026

Dealership Rating
Employee Rating

Melissa maintained good communication throughout the scheduling and service process. I always receive good service with Southern Team Subaru. More

by LFREEMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 08, 2026

Dealership Rating
Employee Rating

Wonderful service and courteous front staff! I love coming to get my car serviced. Everyone is always professional! More

by Drhampton45
Recommend Dealer
Yes

Other Employees Tagged: Sam Williams

Jun 10, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 06, 2026

Dealership Rating
Employee Rating

They answer all questions about what they will do to my car in a way that I can understand. This is why I don't take my car to any other dealership. More

by Ghappy7238
Recommend Dealer
Yes

Other Employees Tagged: Sam Williams

Jun 10, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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