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Sam Williams
Sam Williams at Southern Team Hyundai Nissan Subaru Volkswagen

Sam Williams | Page 62

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
765 Reviews
4.8

765 Reviews

Write a Review

765 Reviews of Sam Williams

April 17, 2024

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Employee Rating

Treated with the respect and care that makes it a joy to work with Southern for my Service needs. More

by REVCBOWEN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Apr 17, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 16, 2024

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Employee Rating

The dealership is wonderful they are proud and courtesy I would deffent recommend them to a friend More

by donna61
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony

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Apr 17, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 16, 2024

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Employee Rating

I've always had great customer service from the dealer, the maintenance guys and the shuttle driver at this place. More

by GRAFF.KATHRYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Adams (Subaru)

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Apr 17, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 15, 2024

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Employee Rating

Polite and very nice. Service was very quick. I would recommend them to other family members and friends More

by TURKEYHUNTERMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sigmon- SUBARU

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Apr 16, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 15, 2024

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Employee Rating

Nice friendly people. Kept you informed and did work in timely manner. Would recommend to everyone More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Alyse Allen, Troy Brickner, Megan Gartmann , Dan Prytulak

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Apr 15, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 10, 2024

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Employee Rating

Was told by service department that I needed new brake pads. Scheduled appointment and when I showed up for appointment I was told they didn't have the additional parts that I needed and would have to res More

by SJLBB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Baker , Mike Adams (Subaru)

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Apr 10, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

"SJLBB" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Apr 10, 2024

SJLBB responded

I'm not looking for any response. I just wanted to let you know that I didn't appreciate the way the situation was handled when we showed up for a scheduled brake repair and were told that additional parts were needed and the job couldn't be done until the parts were ordered. We went elsewhere and the brake pads were replaced and we were told that NO additional parts were needed and everything was working properly. I've never had any issues with Southern Team Subaru in the past and have been pleased with the service in the past. Very disappointed.

April 09, 2024

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Employee Rating

Our buying experience was very good as it has been the last 2 times we bought vehicles from this dealership. Wayne was a delight to work with and put no pressure on us to make the sale. I recommend South More

by RONHOLTZ01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Horatio Doregos, Wayne Lewis, Danielle Starkey , Mike Adams (Hyundai)

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Apr 10, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 08, 2024

Dealership Rating
Employee Rating

Promptly took my car in express service. Left the glove box out after checking the cabin air filter. But otherwise excellent More

by GTR
Recommend Dealer
Yes

Other Employees Tagged: Sam Williams

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Apr 10, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

April 05, 2024

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Employee Rating

Sam is very patient and knowledgeable which gives me peace to know my car maintenance is in excellent hands! More

by SCENICVA.81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 10, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 05, 2024

Dealership Rating
Employee Rating

Attentive to description of problem and fixed in short order and at no cost to me! What’s not to love about that?! More

by RAGINGBRIT145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sigmon- SUBARU

Print
Apr 05, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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