Sam Williams
Sam Williams at Southern Team Hyundai Nissan Subaru Volkswagen

Sam Williams | Page 62

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
698 Reviews
4.8

698 Reviews

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698 Reviews of Sam Williams

September 01, 2023

Dealership Rating
Employee Rating

I was told the last time was there for a oil change that I two services that were past due and no one told me about last time was there. When someone called me later to ask me about the service I told them More

by WHOMEE529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 01, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 30, 2023

Dealership Rating
Employee Rating

They have a long way to go before getting my trust in them restored. Could at least bring back the snacks which was always the best part of having to use their service department. More

by JRCBIGDADDY2
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Baker

Aug 30, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 30, 2023

Dealership Rating
Employee Rating

Haven’t been there enough to have an opinion yet, will be coming back for routine stuff More

by ZEN.FERG52
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to provide us with this feedback.

August 25, 2023

Dealership Rating
Employee Rating

Wonderful dealership with wonderful service staff: polite, knowledgeable and helpful. Nice waiting room and quick service. More

by melody.blankenship
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

Aug 25, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to have you back with us again!

August 24, 2023

Dealership Rating
Employee Rating

Great customer service! Friendly, quick, and efficient work all done with a smile! Thank you for all you do! More

by MONIQUE_MONTREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 24, 2023

Dealership Rating
Employee Rating

Good place to go for service and repair nice waiting room friendly staff competitive price More

by JCLARK4853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Adams (Subaru)

Aug 24, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 22, 2023

Dealership Rating
Employee Rating

Very courteous and attentive to my appointment. Showed me what areas needed attention and what could be done later on. More

by pagans58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 21, 2023

Dealership Rating
Employee Rating

Everything was prompt, with great service! Thank you! It is our expectation to return to Southern Team Subaru! More

by JBWILT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Adams (Subaru)

Aug 22, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 19, 2023

Dealership Rating
Employee Rating

Always prompt, friendly and keeps me informed of what maintenance is needed on my vehicle More

by PARRISCINDY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 15, 2023

Dealership Rating
Employee Rating

Quick and easy oil change. Everyone was very friendly and helpful. I arrived early and they were done before it was even time for my appointment! More

by LZCORALLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Adams (Subaru)

Aug 15, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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