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Scott Jackson
Scott Jackson at Smythe Volvo Cars

Scott Jackson | Page 2

Parts

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

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4.9
124 Reviews

I've been with Smythe Volvo for over twenty five years. One of the best things about working here is being surrounded with a good bunch of co-workers. My favorite Volvo model is the XC60. I have a large family so the XC60 works great for me because of it's size, safety and reliability. When I'm not here at Smythe Volvo, I enjoy cooking as well as spending time with my wife and five children.

4.9

124 Reviews

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124 Reviews of Scott Jackson

April 22, 2026

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Employee Rating

The experience was top notch. Excellent service. Fantastic staff. Great communication. I'd recommend Volvo to any of my friends. The service was impeccable More

by NETNE24
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson

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Apr 22, 2026

Smythe Volvo Cars responded

Your recommendation means a lot to us. We’re pleased the team delivered clear communication and impeccable service for your Volvo. We’ll be sure to let Scott know how fantastic you found our staff. Enjoy!

April 16, 2026

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Employee Rating

Very responsive and transparent communication about any and all issues regarding my vehicle. Timely updates provided. More

by ROB.R.MCDONALD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

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Apr 16, 2026

Smythe Volvo Cars responded

It’s great to hear our team kept you in the loop on your Volvo XC90 Hybrid with clear communication and timely updates. We aim to keep every service visit straightforward. Please let us know if you need further assistance. Enjoy!

April 10, 2026

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Great dealership with a great service department. Thank you for always being fair and honest. More

by UTKJED'92
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald

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Apr 10, 2026

Smythe Volvo Cars responded

Delighted to know our service team treated you fairly and honestly while caring for your Volvo XC40 Recharge Pure Electric. We appreciate you highlighting our fair approach and giving us a top rating. Enjoy!

April 09, 2026

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Employee Rating

I've been loyal to Smythe Volvo for the consistently excellent service. Service, respect, hardworking, customer-oriented More

by tobia.roni
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson

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Apr 09, 2026

Smythe Volvo Cars responded

Thank you for your loyalty and kind words. We’re pleased that Scott and our team have consistently delivered respectful, hardworking, customer-focused service for your Volvo S60. Enjoy!

April 08, 2026

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Employee Rating

Happy w the service - initial car wash wasn’t completed, so returned and they did a full detail, which I sincerely appreciated More

by HENRY37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin at Lotus deserves the full credit as well as the Lotus tech

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Apr 08, 2026

Smythe Volvo Cars responded

Thank you for the five stars and for letting us make this right. We’re glad our service team could return and provide a full detail on your Lotus Emira. Scott appreciates your patience and looks forward to assisting you again. Enjoy!

April 08, 2026

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Mark Terry is by far the only reason I bought another Volvo. It is not only the service that he provides, but the personalization in which he gives all of his customers. When I leave my car with Mark, I More

by ASAUNDERS0929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon, Jessica Hermida, Patrick Mclaughlin

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Apr 08, 2026

Smythe Volvo Cars responded

How fantastic that Mark’s personalized attention during service of your Volvo XC60 has earned your continued loyalty. We appreciate the confidence you place in Mark and our service team to care for your car. We look forward to supporting you and your XC60 for years to come. Enjoy!

April 08, 2026

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Employee Rating

Helped out in a crisis situation with the shift knob and took me without an appt and fixed the problem in the same day. Many thanks More

by LOUIS.CUCCARO
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson

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Apr 08, 2026

Smythe Volvo Cars responded

It’s wonderful to hear we could assist you so promptly with your Volvo’s shift knob issue. We’re glad we could accommodate you without an appointment and resolve it in a single visit. If there’s anything else you need, just let us know. Enjoy!

April 02, 2026

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The team were knowledgeable and polite. The dealership was very clean and was comfortable for me to wait. More

by D Patel
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson

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Apr 02, 2026

Smythe Volvo Cars responded

We appreciate your 5-star rating. Scott and the team were pleased to provide knowledgeable and polite service on your Volvo XC60. We’re glad the facility was clean and the waiting area comfortable. Enjoy!

March 30, 2026

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Had a great experience with smythe volvo. Tom and Scott were both great to work with More

by LESLIELEVY2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward

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Mar 31, 2026

Smythe Volvo Cars responded

We appreciate you sharing your experience with Tom and Scott while servicing your Volvo. We look forward to helping you again on your next visit. Enjoy!

March 30, 2026

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Employee Rating

As always when I bring my car in for service the staff at Smythe are polite and efficient. They give a detailed explanation of any problems. More

by NICHOLEMARIETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

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Mar 30, 2026

Smythe Volvo Cars responded

Thank you for trusting us with your Volvo XC40. We’re glad our team could provide polite, efficient service and clear explanations of any issues. We look forward to assisting you again. Enjoy!

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